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Furthermore, for all time-based activation methods, the activation time can be overriden in the Edit Event screen within Activation section.
Support Page
Tickets in "Transfer Pending" Status are now visible in the Support Page
Organizers can now easily locate and view the tickets of the sender or the recipient directly from the Support page screen.
As of now, spectator's tickets are shown in the Tickets section.
A new entry dedicated for "Pending transfers" is now available in the drop-down list.
If you select "Pending transfers" the grid will contained a refined and tailored view of all the tickets in Pending transfer status associated to this spectator, no matter if it's an outgoing or an outcoming transfer.
Tickets
Export tickets contains now the last active time of the spectator
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Note: In the Tickets export CSV file, the column Last Active Time will be available and placed right after the Contingent column.
Improved display of Controlled date in Ticket Status History
Ticket status history now reflects the genuine controlled time from the Access Control System in the additional information column, while the system date contains the date and time when the Controlled status was processed by TIXNGO.
Ticket check secondary activation informations are now sent to S-360
To better cater to the evolving needs of both S-360 & TIXNGO systems, and in alignment with the primary and secondary activation capabilities, we've updated the feedback interface.
- If a ticket is activated using a primary method (ONLINE, OFFLINE, BEACON), as before, the feedback interface will return the primary (and only) activation details such as type, phone model, beacon, activation date.
- If a ticket is activated using a primary method and then checked with the Ticket Check feature, the feedback interface will now return the specifics of this check, including the latest activation type, phone model, beacon, activation date. In this case, primary activation details will be superseded by secondary activation details.
Spectators
Search spectators by app version and browse spectator
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devices
By using the App Version filter, you can now retrieve the list of spectators, who have at least one device, in the provided app version.
In the column labeled 'N.B DEVICES ACTIVE (TOTAL)' you will observe the quantity of active devices associated with each spectator.
As indicated by the column's title, the initial figure represents the number of currently active devices, while the number in parentheses signifies the total devices that have been utilized at least once by the spectator.
For an individual spectator, upon clicking the device count, a popup will display a comprehensive list of associated devices, including device name, app version, platform, os version, device id and last sync time.
Note: In the Spectators export CSV file, the column App Version will be also available and placed right after the App Language column. App Version column will contain a JSON representation of the table displayed in the popup.
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