Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

New function look and feel of the email respected

New information when you open a service case

You can see now when you open a service request that it's a service request and its status

Image Added

S-Academy section on the portal

https://vimeo.com/953163286/b59c97b09a?share=copy

Image Added

Validation stages of the quote

All the validation stages of the quote are now translated in every languages so the message will adapt to the navigation languages and all the stage after accept or reject the quote will be translated in your language.

Raison of the stated urgency

To make the justification message clearer during the incident creation we change it intoRaison of the stated urgency and translated in the different language we support on the customer portal.

Image Added 

Possibility of customizing and saving my follow up report

https://vimeo.com/980549948/a3a80d706c?share=copy

Image Added

Mandatory field to complete at the acceptation of the quote

https://vimeo.com/992112598/1a6cca533d?share=copy

Image Added