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Below you can find our library of S-360 "How to" videos for S-360SECUTIX products and services.

New videos will be added to this page as they are created.

Videos will be reviewed on a regular basis to keep them updated in line with S-360 product releases and new functionality. 

To search for a specific video, press CTRL+f to use the find feature in your browser.  

To open a video link in a new browser tab, RIGHT CLICK or press CTRL + CLICK.

VIDEO TITLEURL


SUPPORT

VIDEO TITLEENGLISHFRENCHGERMANITALIANSPANISH
HOW TO RAISE AN ASSISTANCE CASEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO RAISE AN INCIDENT CASEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO RAISE A SERVICE CASEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO VALIDATE A SERVICE QUOTEWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish
HOW TO FOLLOW-UP A CASE AND EXPORT REPORTSWatch in EnglishWatch in FrenchWatch in GermanWatch in ItalianWatch in Spanish


SUPPORT REFRESHER VIDEOS
VIDEO TITLEENGLISH
TYPES OF SUPPORT CASESWatch in English
SEVERITY OF ASSISTANCE CASESWatch in English
SEVERITY OF INCIDENT CASESWatch in English
SEV1 INCIDENT CASES (UK&I specific)Watch in English

S-360: ADVANTAGES

VIDEO TITLEENGLISH
HOW TO CREATE A PUBLIC ADVANTAGEWatch in English
HOW TO CREATE A TARGET FOR A CONTACT ADVANTAGEWatch in English
HOW TO CREATE A CAMPAIGN FOR A CONTACT ADVANTAGEWatch in English
HOW TO CREATE A CONTACT ADVANTAGE

Watch in English

HOW TO CREATE A SINGLE USE CODE ADVANTAGEWatch in English
HOW TO CREATE A SINGLE USE CODEWatch in English
HOW TO CREATE A PARTNER ADVANTAGEWatch in English
HOW TO CREATE AN INDICATOR ADVANTAGEWatch in English


S-360: PRICING

VIDEO TITLEENGLISH
HOW TO CREATE A PAYMENT METHODWatch in English
HOW TO CREATE A SEASONWatch in English
HOW TO CREATE A TARIFFWatch in English
HOW TO CREATE A CHARGEWatch in English
HOW TO CREATE A FEE TYPEWatch in English
HOW TO CREATE A RATE TYPEWatch in English
HOW TO CREATE A CHARGE TABLEWatch in English
HOW TO CREATE A RATES TABLE - SINGLE ENTRY PRODUCTSWatch in English
HOW TO CREATE A RATES TABLE - PASS PRODUCTSWatch in English


S-360: VENUES

CONFIGURATINO https://vimeo.com/842809963/25bf8fd2d1?share=copy
VIDEO TITLEENGLISHFRENCH
HOW TO CREATE A SEAT CATEGORY

https://vimeo.com/832192731/7443beae9b?share=copyView in English

View in French

HOW TO CREATE A CONTINGENThttps://vimeo.com/832242755/3a4e7e0846?share=copyView in EnglishView in French

HOW TO CREATE A SITE

https://vimeo.com/832633507/7525f4cae4?share=copyView in EnglishView in French
HOW TO CREATE A SPACEhttps://vimeo.com/832670002/ac1720c395?share=copyView in EnglishView in French
HOW TO CREATE A PHYSICAL CONFIGURATION - WITH A SEAT MAPhttps://vimeo.com/834018150/0e11bc52b6?share=copyView in EnglishView in French
HOW TO CREATE A PHYSICAL CONFIGURATION - WITHOUT A SEAT MAPhttps://vimeo.com/834040080/d9bd7c2631?share=copyView in EnglishView in French
HOW TO CREATE A NUMBERED AREA ON A PHYSICAL CONFIGURATION PLANhttps://vimeo.com/835071822/80b8c2443f?share=copyView in EnglishView in French
HOW TO CREATE AN UNNUMBERED AREA ON A PHYSICAL CONFIGURATION PLANhttps://vimeo.com/835075782/ec2642e14d?share=copyView in EnglishView in French
HOW TO COMPUTE VICINITIES IN A PHYSICAL CONFIGURATION PLANhttps://vimeo.com/835168135/e66aff350c?share=copyView in EnglishView in French
HOW TO CREATE A LOGICAL CONFIGURATION - WITH A SEAT MAPhttps://vimeo.com/835379669/8c693063f6?share=copyView in EnglishView in French
HOW TO CREATE A LOGICAL CONFIGURATION - WITHOUT A SEAT MAPView in EnglishView in French


S-360: PRODUCTS

TARIFFhttps://vimeo.com/840780048/9bc122b2d7?share=copy CHARGEhttps://vimeo.com/840780172/fa30e486fa?share=copy FEE TYPEhttps://vimeo.com/840780274/7e6bc9a08f?share=copy RATE TYPEhttps://vimeo.com/841236983/731d3fd3df?share=copy RATES TABLE - SINGLE ENTRY PRODUCTShttps://vimeo.com/841237113/40172a7aaa?share=copy RATES TABLE - PASS PRODUCTShttps://vimeo.com/841237297/f1d2c18f05?share=copy PUBLIC ADVANTAGEhttps://vimeo.com/846644072/8d20af67a6?share=copy
VIDEO TITLEENGLISH
HOW TO CREATE AN ACTIVITY PROFILE

Watch in English

HOW TO CREATE A PAYMENT METHODhttps://vimeo.com/840562652/8457932dee?share=copyPRODUCT PROFILEWatch in English

HOW TO CREATE A

SEASONhttps://vimeo.com/840779866/2b042f11b5?share=copy

PACKAGE

Watch in English

HOW TO CREATE A

DONATION

Watch in English

HOW TO CREATE A

MEMBERSHIP

Watch in English

HOW TO CREATE AN OPEN PRODUCT

Watch in English

HOW TO CREATE A

VOUCHER

Watch in English

HOW TO CREATE A

https://vimeo.com/840780530/013d3967db?share=copyOW TO CREATE A CHARGE TABKE

SERVICE

Watch in English

HOW TO CREATE AN EVENT

Watch in English

HOW TO CREATE A COMPETITION

Watch in English

HOW TO CREATE A

CALCULATED SEASON TICKET

Watch in English

HOW TO CREATE A

PREDEFINED SEASON TICKET

Watch in English

HOW TO CREATE A

CHAMPIONSHIP SEASON TICKET

Watch in English


S-360: SECUTIX AUDIENCE MANAGEMENT (SAM)

FOR A CONTACT ADVANTAGEhttps://vimeo.com/846645570/154cebb787?share=copy CAMPAIGN FOR A CONTACT ADVANTAGEhttps://vimeo.com/846646203/c027e15190?share=copy SINGLE USE CODE ADVANTAGEhttps://vimeo.com/846988197/a1019bac97?share=copy SINGLE USE CODEhttps://vimeo.com/846988718/a1e41a2bef?share=copy
VIDEO TITLEENGLISH
HOW TO CREATE A TARGET LIST

Watch in English

HOW TO CREATE A MESSAGE TEMPLATE (DESIGNER)Watch in English
HOW TO CREATE A MESSAGE TEMPLATE (BASIC)Watch in English
HOW TO SEND A TEST MESSAGEWatch in English
HOW TO CREATE A TRACKED URLWatch in English
HOW TO CREATE A CAMPAIGNWatch in English
HOW TO IMPORT CONTACTSWatch in English
HOW TO UPDATE CONTACT CRITERIONWatch in English


S-306: SALES CHANNELS

PARTNER ADVANTAGEhttps://vimeo.com/846989199/c85c101992?share=copy AN INDICATOR ADVANTAGEhttps://vimeo.com/847351409/6b1d7102ce?share=copy
VIDEO TITLEENGLISH
HOW TO CREATE A MAIL SALES CHANNEL

Watch in English

HOW TO CREATE A BOX OFFICE SALES CHANNELWatch in English