Below you can find our library of S-360 "How to" videos for S-360SECUTIX products and services.
New videos will be added to this page as they are created.
Videos will be reviewed on a regular basis to keep them updated in line with S-360 product releases and new functionality.
To search for a specific video, press CTRL+f to use the find feature in your browser.
To open a video link in a new browser tab, RIGHT CLICK or press CTRL + CLICK.
SUPPORT
| VIDEO TITLE | ENGLISH | FRENCH | GERMAN | ITALIAN | SPANISH |
|---|---|---|---|---|---|
| HOW TO RAISE AN ASSISTANCE CASE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO RAISE AN INCIDENT CASE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO RAISE A SERVICE CASE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO VALIDATE A SERVICE QUOTE | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
| HOW TO FOLLOW-UP A CASE AND EXPORT REPORTS | Watch in English | Watch in French | Watch in German | Watch in Italian | Watch in Spanish |
SUPPORT REFRESHER VIDEOS
| VIDEO TITLE | ENGLISH |
|---|---|
| TYPES OF SUPPORT CASES | Watch in English |
| SEVERITY OF ASSISTANCE CASES | Watch in English |
| SEVERITY OF INCIDENT CASES | Watch in English |
| SEV1 INCIDENT CASES (UK&I specific) | Watch in English |
S-360: ADVANTAGES
| VIDEO TITLE |
|---|
| ENGLISH |
|---|
| HOW TO CREATE A PUBLIC ADVANTAGE |
| Watch in English |
| HOW TO CREATE A TARGET FOR A CONTACT ADVANTAGE |
| Watch in English |
| HOW TO CREATE A CAMPAIGN FOR A CONTACT ADVANTAGE |
| Watch in English |
| HOW TO CREATE A CONTACT ADVANTAGE |
| HOW TO CREATE A SINGLE USE CODE ADVANTAGE |
| Watch in English |
| HOW TO CREATE A SINGLE USE CODE |
| Watch in English |
| HOW TO CREATE A PARTNER ADVANTAGE |
| Watch in English |
| HOW TO CREATE AN INDICATOR ADVANTAGE |
| Watch in English |
S-360: PRICING
| VIDEO TITLE |
|---|
| ENGLISH |
|---|
| HOW TO CREATE A PAYMENT METHOD |
| Watch in English |
| HOW TO CREATE A SEASON |
| Watch in English |
| HOW TO CREATE A TARIFF |
| Watch in English |
| HOW TO CREATE A CHARGE |
| Watch in English |
| HOW TO CREATE A FEE TYPE |
| Watch in English |
| HOW TO CREATE A RATE TYPE |
| Watch in English |
| HOW TO CREATE A CHARGE TABLE |
| Watch in English |
| HOW TO CREATE A RATES TABLE - SINGLE ENTRY PRODUCTS |
| Watch in English |
| HOW TO CREATE A RATES TABLE - PASS PRODUCTS |
| Watch in English |
S-360: VENUES
S-360: PRODUCTS
| VIDEO TITLE | ENGLISH |
|---|---|
| HOW TO CREATE AN ACTIVITY PROFILE | |
| HOW TO CREATE A PRODUCT PROFILE | Watch in English |
HOW TO CREATE A PACKAGE | Watch in English |
HOW TO CREATE A DONATION | Watch in English |
HOW TO CREATE A MEMBERSHIP | Watch in English |
HOW TO CREATE AN OPEN PRODUCT | Watch in English |
HOW TO CREATE A VOUCHER | Watch in English |
HOW TO CREATE A SERVICE | Watch in English |
HOW TO CREATE AN EVENT | Watch in English |
HOW TO CREATE A COMPETITION | Watch in English |
HOW TO CREATE A CALCULATED SEASON TICKET | Watch in English |
HOW TO CREATE A PREDEFINED SEASON TICKET | Watch in English |
HOW TO CREATE A CHAMPIONSHIP SEASON TICKET | Watch in English |
S-360: SECUTIX AUDIENCE MANAGEMENT (SAM)
| VIDEO TITLE | ENGLISH |
|---|---|
| HOW TO CREATE A TARGET LIST | |
| HOW TO CREATE A MESSAGE TEMPLATE (DESIGNER) | Watch in English |
| HOW TO CREATE A MESSAGE TEMPLATE (BASIC) | Watch in English |
| HOW TO SEND A TEST MESSAGE | Watch in English |
| HOW TO CREATE A TRACKED URL | Watch in English |
| HOW TO CREATE A CAMPAIGN | Watch in English |
| HOW TO IMPORT CONTACTS | Watch in English |
| HOW TO UPDATE CONTACT CRITERION | Watch in English |
S-306: SALES CHANNELS
| VIDEO TITLE | ENGLISH |
|---|---|
| HOW TO CREATE A MAIL SALES CHANNEL | |
| HOW TO CREATE A BOX OFFICE SALES CHANNEL | Watch in English |