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| title | Inject by S-360 |
|---|
Injection configuration
Add the custom parameter sendMultilingualAsJsonObject=true in the General tab when you configure an External printing interface.
Set up multilingual event fields in the ticket template
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Other available multilingual fields:
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Organisation > Catalogue > Ordinary admissions > Competition
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Organisation > Initialisation > Organisation parameters > Teams
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Institution > Venue > Venue parameters > Space
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Institution > Venue > Venue parameters > Sites (General)
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Institution > Venue > Venue parameters > Sites (Address)
Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
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Set up multilingual ticket detail values in the ticket template
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Static values
Hospitality, Entrance, Gate, Block, Row, Seat,...
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Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
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${Hospitality_seatRoomName}, ${External_Entrance_externalName}, ${Entrance_externalName}, ${Seat_block}, ${Seat_row}, ${Seat_nb},...
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Static values
Category, Order number, ticket number, target group, No re-entry,...
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Ticket details hidden
(Not displayed in the mobile ticket app)
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*sequence: the order of information will be displayed on TIXNGO, the sequence is started from 0 and is independent in each section.
Initialize an S360 event and ticket detail label in TIXNGO Back Office
Prepare sample ticket per each kind of ticket for each event, and inject those tickets to TIXNGO system
All available labels will be displayed in the Edit event screen on TIXNGO Back Office
Can choose a language on the top right of Edit event screen to view and edit the event fields and ticket labels in multilingual
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| title | Inject by CSV file |
|---|
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Prepare a CSV file
Firstly, download the template file here.
abc
Set up multilingual ticket detail labels in TIXNGO Back Office
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Set up multilingual ticket detail labels in TIXNGO Back Office
Prerequisites: Enable (if not enabled yet) the Organizer Settings "Enable displayed ticket details from event level" (key: enable.details.from.event) if please contact support team if this setting key is not available.
How-to:
- Select the Event you want to edit from the Events list
- Click "Edit Event" button
- Open the "Ticket keys" tab
- Choose the language you want to update the ticket details label
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Example:
- . The screen will be reloaded according to the selected language.
| Language | Section | Setting on TIXNGO Back Office | Displayed on mobile ticket app |
|---|---|---|---|
| English | Main Data (ticketDetails.main) |
|
|
| Extra Data (ticketDetails.extra) |  |
| |
| German | Main Data (ticketDetails.main) |
|
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| Extra Data (ticketDetails.extra) |
|
| |
| Hungarian | Main Data (ticketDetails.main) |
|
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| Extra Data (ticketDetails.extra) |
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Update the translation in TIXNGO Back Office
The details for the event consist of the following fields to be able to update in multilingual:
the name and image URL of the event group, the name and website URL of the event, the address information includes the site, city, and three address lines.
Limitation
At present, TIXNGO supports only the languages listed below, and not all languages.
| Language | Code (ISO 639-1:2023) |
|---|---|
| Arabic | ar |
| Catalan, Valencian | ca |
| Czech | cs |
| Dutch, Flemish | nl |
| English | en |
| French | fr |
| German | de |
| Greek, Modern (1453–) | el |
| Hungarian | hu |
| Italian | it |
| Norwegian | no |
| Polish | pl |
| Portuguese | pt |
| Spanish, Castilian | es |
| Turkish | tr |
Reference: https://en.wikipedia.org/wiki/List_of_ISO_639_language_codes