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Here is the list of default email and push notification templates

Table of Contents

Notification & Email templates

...

Email sent at ticket injection

  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.

...

Dear Sir or Madam,

...

Here is the list of default email and push notification templates

Table of Contents

Notification & Email templates

NoDescriptionKeyValueExample
1

Email sent at ticket injection


  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.
email.invitation.inject.subject$$event.name$$ - Mobile ticket(s) availableATLAS GLOBAL - Mobile ticket(s) available.
email.invitation.inject.body

Dear Sir or Madam,

Thank you for choosing TIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app

We look forward to seeing you during "ATLAS GLOBAL" event.

Thank you,

The TIXNGO Team

https://www.tixngo.io

Ticket Details

EventATLAS GLOBAL
Ticket ID20210710
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

2

Email sent at ticket transfer to Unknown account

  • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet registered in the
    app.
  • Triggered as the same time as the Transfer.
email.invitation.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.
email.invitation.approval.body

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app


We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

3

Email sent to recipient when ticket transfer to Unknown account (single email for bulk tickets)

email.invitation.bulk.approval.subject$$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$)TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)
email.invitation.bulk.approval.body

Dear Sir or Madam,

We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you $$ticket.quantity$$ mobile tickets for the following events:

$$ticket.transfer.details$$

EventDateTicketsTicket tax numbers (s)


To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$receiver.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

We look forward to seeing you on:

    $$event.details$$

Thank you,
$$organizer.name$$

Dear Sir or Madam,


We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:


Image Added

To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app


We look forward to seeing you on:

  • 2026-05-31 07:25:00 during "U18 Team Play vs U18 Dads FC" event.
  • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.


Thank you,
The TIXNGO Team

4

Email sent at ticket transfer to Known account

  • Triggered when a Spectator transfers a ticket to another
    Spectator (registered in the system)
  • Triggered as the same time as the Transfer.
email.information.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.
email.information.approval.body

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the
$$app.name$$
  1. TIXNGO mobile app
  2. Open the
$$
  1. TIXNGO app
.name$$ app
  1. and Sign-up/Sign-in using your email address :
 $$spectator.email$$
  1. user-a@yopmail.com
  2. After your registration, your tickets will appear on your
$$app.name$$
  1. TIXNGO mobile app


We look forward to seeing you during "

$$event.name$$

Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

Event
$$event.name$$
Event A
Ticket ID
$$ticket.id$$
20210630
Email Address
$$spectator
email$$



**********************************************

You received this email because you have purchased one or more tickets and

youhave chosen to receive them on the TIXNGO mobile application.After your registration, your tickets will appear on your TIXNGO mobile app

youhave chosen to receive them on the TIXNGO mobile application.

5

Email sent to recipient when ticket transfer to Known account (single email for bulk tickets)

email.information.bulk.approval.subject$$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$)TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)
email.information.bulk.approval.body

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

To download them and to be able to use them, please follow the instructions below:

  • Using your mobile phone, click HERE to download the TIXNGO mobile app
  • Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com

  • We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you $$ticket.quantity$$ mobile tickets for the following events:

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    We look forward to seeing you

    during "ATLAS GLOBAL" event.2

    on:

      $$event.details$$

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    Ticket Details

    EventATLAS GLOBAL
    Ticket ID20210710
    Email Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    $$organizer.name$$

    Dear Sir or Madam,


    We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:

    Image Added


    We look forward to seeing you:

    • 2026-05-31 07:25:00 during "U18 Team Play vs U18 Dads FC" event.
    • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.


    Thank you,
    The TIXNGO Team

    6

    Email sent at ticket transfer

    to Unkown account

    cancel

    • Triggered when a Spectator
    transfers
    • cancels a ticket
    to another
    person (email address) who is not yet registered in the
    app.
  • Triggered as the same time as the Transfer.
  • email.invitation.approval
    • Transfer he
      previously transferred to someone else.
    • Triggered as the same time as the Cancellation.
    • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
    email.information.cancel.subject

    $$app.name$$ - $$event.name$$ - Mobile ticket

    (s)

    transfer cancelled.

    TIXNGO - Event A -
    Mobile ticket(s) available.email.invitation.approval.body
    Mobile ticket transfer cancelled.
    email.information.cancel.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address

    $$spectator.email$$


    Dear Sir or Madam,

    $$spectator.name$$ ($$sender.email$$) has transferred you a Using your mobile phone, click HERE to download the

    Moda Yoki has cancelled the transfer of the mobile ticket for 

    "$$event.name$$".
    To download it and to be able to use it, please follow the instructions below:

    Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com


    email.information.automaticallycancel.recipient.subject$$app.name$$
    mobile appOpen the $$app
    - $$event.name$$
    app and Sign-up/Sign-in using your email address : $$spectator.email$$
  • After your registration, your tickets will appear on your $$app.name$$ mobile app
  • We look forward to seeing you during "$$event.name$$" event on $$event.date$$.
    - Mobile ticket transfer cancelled.TIXNGO - Event A - Mobile ticket transfer cancelled.
    email.information.automaticallycancel.recipient.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    Ticket Details

     $$ticket.details.main$$

    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address
    $$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    $$spectator.email$$


    Dear Sir or Madam,

    User

    A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
    To download it and to be able to use it, please follow the instructions below:
    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app
    We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

    B has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email
    Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    3Email sent at ticket transfer to Known account
    • Triggered when a Spectator transfers a ticket to another
      Spectator (registered in the system)
    • Triggered as the same time as the Transfer.
    email.information.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.email.information.approval.body

    Dear Sir or Madam,

    $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app

    We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details $$ticket.details.main$$
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app

    We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    4

    Email sent at ticket transfer cancel

    • Triggered when a Spectator cancels a ticket Transfer he
      previously transferred to someone else.
    • Triggered as the same time as the Cancellation.
    • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
    email.information.cancel.subject

    $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

    TIXNGO - Event A - Mobile ticket transfer cancelled.email.information.cancel.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address

    $$spectator.email$$

    Dear Sir or Madam,

    Moda Yoki has cancelled the transfer of the mobile ticket for Event A
    email.information.automaticallycancel.sender.subject$$app.name$$ - Your ticket transfer for $$event.name$$ is canceledTIXNGO - Your ticket transfer for Event A is canceled
    email.information.automaticallycancel.sender.body

    Dear Sir or Madam,
    Please be informed that the transfer of the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
    Ticket Details

    Event$$event.name$$
    Event date$$event.date$$
    Ticket Id$$ticket.id$$

    $$ticket.details.main$$
     
    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,
    Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
    Ticket Details

    EventEvent A
    Event date2022-09-16 18:00:00
    Ticket IdE0000001
    GateD
    Block4
    Row7
    Seat2009
    Gate open5:00 PM
    Opening Ceremony7:00 PM


    Thank you,
    TIXNGO Team

    7

    Email sent to recipient when ticket transfer cancel by sender (single email for bulk tickets)



    email.information.bulk.cancel.subject

    $$app.name$$ - $$sender.email$$ has cancelled the sending of $$ticket.quantity$$ mobile tickets

    TIXNGO - Moda Yoki (moda.yoki@yopmail.com) has cancelled the sending of 15 mobile tickets
    email.information.bulk.cancel.body

    Dear Sir or Madam,

    $$spectator.email$$ has cancelled the transfer of $$ticket.quantity$$ mobile tickets to you as following:

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,

    moda.yoki@yopmail.com has cancelled the transfer of 15 mobile tickets to you as following:

    Image Added


    Thank you,
    The TIXNGO Team

    8

    Ticket sent as reminder (User did not sign-up yet)

    • Reminder email are triggers when a user who purchased
      tickets did not sign-up in the app yet.
    • A backend job is running every hour to check for tickets
      that would require a reminder.
    • Maximum number of reminder, interval between two
      reminder, how long before the event to send a reminder
      and time at which we should send reminder are
      configurable in the TIXNGO Console.
    email.reminder.subject

    Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available.

    Reminder - TIXNGO - Event A - Mobile ticket(s) available.
    email.reminder.body

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app


    We look forward to seeing you during "$$event.name$$" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$


    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "Event A" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app


    We look forward to seeing you during "Event A" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details

    EventEvent A
    Ticket ID
    20210630Email Addressuser-a@yopmail.comemail.information.automaticallycancel.recipient
    20210630
    Email Addressuser-a@yopmail.com



    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    9

    Email sent at ticket deletion

    • Triggered when an Organizer deletes a ticket that
      belongs to a Spectator.
    • Triggered as the same time as the Deletion.
    email.delete.subject$$app.name$$ -
    $$event.name$$ - Mobile ticket transfer cancelled.TIXNGO - Event A - Mobile ticket transfer cancelled.email.information.automaticallycancel.recipient.subject

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    Ticket Details

    Event$$event.name$$Ticket ID
    Your ticket(s) was deletedTIXNGO - Your ticket(s) was deleted
    email.delete.body

    Hello,

    Your ticket was deleted.
    The TIXNGO Team

    [ticket id : $$ticket.id$$

    Email Address

    $$spectator.email$$

    Dear Sir or Madam,

    User B has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    email.information.automaticallycancel.sender.

    ]

    Hello,

    Your ticket was deleted.

    The TIXNGO Team

    https://www.tixngo.io
    Ticket Details
    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com


    [ticket id : 20210630]

    10

    Email sent at ticket transfer delivered (to Sender)

    • Triggered when the recipient opens the app and finalize
      the transfer.
    • Triggered as the same time as the Transfer finalizes.
    email.sent.subject

    $$app.name$$ - Your ticket

    transfer for $$event.name$$ is canceled

    (s) was delivered

    TIXNGO - Your
    ticket transfer for Event A is canceled
    ticket(s) was delivered to original ticket owner
    email.
    information.automaticallycancel.sender
    sent.body

    Dear Sir or Madam

    ,

    !

    Please be informed that the

    transfer of the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
    Ticket DetailsEvent

    tickets listed below were successfully delivered:
    The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
    Match and date of the match: $$event.name$$

    Event date

    - $$event.date$$
    Ticket details:
    - Ticket Id

    : $$ticket.id$$
    $$ticket.details.main$$


     
    Thank you,
    $$organizer.name$$

    Dear Sir or Madam
    ,
    !

    Please be informed that the
    transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
    Ticket Details
    EventEvent A
    Event date2022-09-16 18:00:00
    Ticket IdE0000001
    GateD
    Block4
    Row7
    Seat2009
    Gate open5:00 PM
    Opening Ceremony7:00 PM
    Thank you,
    TIXNGO Team5Ticket sent as reminder (User did not sign-up yet)
    • Reminder email are triggers when a user who purchased
      tickets did not sign-up in the app yet.
    • A backend job is running every hour to check for tickets
      that would require a reminder.
    • Maximum number of reminder, interval between two
      reminder, how long before the event to send a reminder
      and time at which we should send reminder are
      configurable in the TIXNGO Console.
    email.reminder.subject

    Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available.

    Reminder - TIXNGO - Event A - Mobile ticket(s) available.email.reminder
    ticket below were successfully delivered:
    The person who received ticket (User A, user-a@yopmail.com)
    Match Event A and date of the match (2023-05-31 07:25:00)
    Ticket and seating details:
    - Ticket Id: 20210630
    - Block: 1
    11

    Email sent to sender when ticket transfer delivered successfully (single email for bulk tickets)



    email.sent.sender.bulk.subject

    $$app.name$$ - Your mobile ticket(s) have been successfully delivered to $$receiver.name$$ ($$receiver.email$$)

    TIXNGO - Your mobile ticket(s) have been successfully delivered to User A (user-a@yopmail.com)
    email.sent.sender.bulk.body

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app
    We look forward to seeing you during "$$event.name$$" event.6Email sent at ticket deletion
    • Triggered when an Organizer deletes a ticket that
      belongs to a Spectator.
    • Triggered as the same time as the Deletion.
    email.delete.subject$$app.name$$ - Your ticket(s) was deletedTIXNGO - Your ticket(s) was deletedemail.delete.bodyHello,
    Your ticket was deleted.
    The TIXNGO Team
    [ticket id : $$ticket.id$$]

    Hello,

    Your ticket was deleted.

    The TIXNGO Team

    [ticket id : 20210630]

    7Email sent at ticket transfer delivered (to Sender)
    • Triggered when the reciever opens the app and finalize
      the transfer.
    • Triggered as the same time as the Transfer finalizes.
    email.sent


    Please be informed that $$ticket.quantity$$ mobile tickets have been successfully delivered to $$receiver.name$$ ($$receiver.email$$)

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    Thank you,
    $$organizer.name$$

    Dear Sir or Madam!


    Please be informed that 15 mobile tickets have been successfully delivered to User A (user-a@yopmail.com)

    Image Added


    Thank you,
    The TIXNGO Team

    https://www.tixngo.ioTicket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "Event A" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app

    We look forward to seeing you during "Event A" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    12

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account not yet have a ticket in wallet
    email.account.activation.noticket.subjectYour registration code $$spectator.invitCode$$Your registration code 215391
    email.account.activation.noticket.body

    Registration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Hello,
    Thank you for downloading the $$Mobile Tickets App name$$.
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    $$organizer.name$$

    Registration code
    sample@tixngo.io
    215391
    Hello,
    Thank you for downloading the TIXNGO Tickets App. 
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    TIXNGO Team
    13

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account already have at least 1 ticket in wallet
    email.account.activation.subjectYour registration code $$spectator.invitCode$$Your registration code 542214
    email.account.activation.bodyRegistration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets.
    Yours sincerely,
    $$organizer.name$$
    Registration code
    sample@tixngo.io
    542214
    Enter 542214 on the App followed by your personal details to see your tickets.
    Yours sincerely,
    TIXNGO Team
    14Email sent to spectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hoursemail.account.deletion.confirmation.subject$$app.name$$ -
    Your ticket(s) was delivered
    Delete Account ConfirmationTIXNGO -
    Your ticket(s) was delivered to original ticket owner
    Delete Account Confirmation
    email.
    sent.bodyDear Sir or Madam!
    Please be informed that the tickets listed below were successfully delivered:
    The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
    Match and date of the match: $$event.name$$ - $$event.date$$
    Ticket details:
    - Ticket Id: $$ticket.id$$
    $$ticket.details.main$$Dear Sir or Madam!
    Please be informed that the ticket below were successfully delivered:
    The person who received ticket (User A, user-a@yopmail.com)
    Match Event A and date of the match (2023-05-31 07:25:00)
    Ticket and seating details:
    - Ticket Id: 20210630
    - Block: 1
    8

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account not yet have a ticket in wallet
    email.account.activation.noticket.subjectYour registration code $$spectator.invitCode$$Your registration code 215391email.account.activation.noticket.body

    Registration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Hello,
    Thank you for downloading the $$Mobile Tickets App name$$.
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    $$organizer.name$$

    Registration code
    sample@tixngo.io
    215391
    Hello,
    Thank you for downloading the TIXNGO Tickets App. 
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    TIXNGO Team9

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account already have at least 1 ticket in wallet
    email.account.activation.subjectYour registration code $$spectator.invitCode$$Your registration code 542214email.account.activation.bodyRegistration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets.
    Yours sincerely,
    $$organizer.name$$Registration code
    sample@tixngo.io
    542214
    Enter 542214 on the App followed by your personal details to see your tickets.
    Yours sincerely,
    TIXNGO Team10
    account.deletion.confirmation.body

    Dear Sir or Madam,


    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    We observed that there are still valid mobile tickets for upcoming events linked to your email address:

    • Event Name 1, Day, Month, Year
    • Event Name 2, Day, Month, Year

    Could you please confirm your decision to erase your account, personal data, and mobile tickets?

    To confirm, click this link within the next 24 hours: Confirm delete account ($$account.deletion.link$$). This action will irreversibly delete your account, all personal data, and mobile tickets associated with your email.

    If you do not wish to proceed, simply disregard and delete this email.

    Best, [Name of Organizer] 


    Dear Sir or Madam,


    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    We observed that there are still valid mobile tickets for upcoming events linked to your email address:

    • Eurasian Tournament Match 1, Monday, July 10, 2023
    • Eurasian Tournament Match 2, Sunday, June 30, 2024

    Could you please confirm your decision to erase your account, personal data, and mobile tickets?

    To confirm, click this link within the next 24 hours: Confirm delete account. This action will irreversibly delete your account, all personal data, and mobile tickets associated with your email.

    If you do not wish to proceed, simply disregard and delete this email.


    Best, The TIXNGO Team

    15

    Email sent to spectator to confirm that their account has been deleted for following cases:

    • If no valid future mobile tickets are associated with the email address
    • Mobile user clicks on the  confirmation link before its expired. 
    email.account.deleted.subject

    $$app.name$$ - Account Deleted - Delete Account Confirmation

    Account Deletion Confirmed - Your mobile app account has been successfully deleted

    TIXNGO - Account Deleted - Delete Account Confirmation

    Account Deletion Confirmed - Your mobile app account has been successfully deleted

    email.account.deleted.body

    Hello,

    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    Your account, including all personal data and mobile tickets associated with your email address, has now been permanently deleted.

    If you wish to use our services again, you may create a new account by signing up for one of the [Name of Organizer] secure mobile ticket wallet.

    Best, [Name of Organizer] 

    Hello,

    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    Your account, including all personal data and mobile tickets associated with your email address, has now been permanently deleted.

    If you wish to use our services again, you may create a new account by signing up for one of the [Name of Organizer] secure mobile ticket wallet.

    Best, TIXNGO Test

    16Notification sent at ticket injectionnotification.inject.titleNew Ticket
    notification.inject.contentYou received a ticket for "$$event.name$$"
    11

    17Notification sent at ticket transfer (to Sender)

    notification.sent.titleTicket Sent
    notification.sent.content

    Your ticket was successfully transferred to $$spectator.name$$

    12

    18Notification sent at ticket transfer (to
    Reciever
    Recipient)notification.received.titleNew Ticket Received
    notification.received.content

    You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event.

    13

    19Notification sent at ticket deletionnotification.deleted.titleTicket deleted
    notification.deleted.content

    A ticket for $$event.name$$ has been deleted

    14

    20Notification sent at ticket activationnotification.activated.titleTicket activated
    notification.activated.contentA ticket for $$event.name$$ has been activated
    15

    21Notification sent at transfer accepted (to Sender)notification.acknowledge.accepted.titleTicket Transfer Accepted
    notification.acknowledge.accepted.contentThe ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$
    16

    21Notification sent at transfer rejected (to Sender)notification.acknowledge.rejected.titleTicket Transfer Rejected
    notification.acknowledge.rejected.content

    The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$

    17

    23Notification sent at ticket update (ex: update event info)notification.update.ticket.titleTicket
    notification.update.ticket.content

    Your ticket for $$event.name$$ was updated

    18

    24

    Notification sent at ticket transfer cancelation (to
    Reciever
    Recipient)notification.cancel.titleTicket Transfer Cancelled
    notification.cancel.contentThe transfer for a ticket for $$event.name$$ was cancelled
    19

    25

    Notification sent at mobile app logout:

    • Triggered when a session is clear on the Admin tool.
    notification.logout.titleTIXNGO
    notification.logout.contentYou have been successfully logged out.
    20


    26

    Notification to initiate logout of session:

    • Triggered when a device initiated a connection with your account.


    notification.logout.force.title

    TIXNGO

    notification.logout.force.content

    You have logged in with another device.
    21

    27

    Notification at ticket transfer has been auto canceled

    notification.information.automaticallycancel.titleTicket is canceled
    notification.information.automaticallycancel.contentYour ticket transfer for $$event.name$$ is canceled
    22

    28

    Push Notifications at delete resale pending

    • Triggered when ticket is deleted with delete reason RESALE_PENDING
    notification.deleted.resale-pending.title

    Ticket

    deleted

    available for resale


    notification.deleted.resale-pending.content
    A
    The ticket for $$event.name$$
    has been deleted23
    is now available for resale
    29

    Push Notifications at delete resale cancelled

    • Triggered when ticket is deleted with delete reason RESALE_CANCELLED
    notification.deleted.resale-cancelled.titleTicket deleted
    notification.deleted.resale-cancelled.contentA ticket for $$event.name$$ has been deleted
    24

    30

    Push Notifications at delete resold

    • Triggered when ticket is deleted with delete reason RESOLD
    notification.deleted.resold.titleTicket deleted
    notification.deleted.resold.contentA ticket for $$event.name$$ has been deleted

    Ticket delete notification

    • Copy one of the reasons listed below and place it into "Reason for deleting ticket", then a push notification with provided content for its following keys will be sent to your spectator.
    • When you delete a ticket for another reason not pre-defined by TIXNGO, your provided content for the keys notification.deleted.title and notification.deleted.content will be sent as a push notification to your spectator.
    • In case contents have not been provided yet, the default value will be sent to your spectator.
      (You can find detail for the listed keys in Multilingual Settings)

    NoS-360 Ticket: Cancellation CauseTIXNGO
    NameCodeReasonTriggered keysDefault value
    1

    Others reason (any text)notification.deleted.titleTicket deleted
    notification.deleted.contentA ticket for $$event.name$$ has been deleted
    2Blacklist - PNA requests to blacklistcom.secutix.service.ticketproduction.
    CancellationCauseEnum/OTHER_PNA_REQUEST_BL
    OTHER_PNA_REQUEST_BLnotification.deleted.other_pna_request_bl.titleTicket deleted
    notification.deleted.other_pna_request_bl.contentA ticket for $$event.name$$ has been deleted
    3Blacklist - Security requests to blacklistcom.secutix.service.ticketproduction.
    CancellationCauseEnum/OTHER_SECURITY_REQUEST_BL
    OTHER_SECURITY_REQUEST_BL

    notification.deleted.other_security_request_bl.titleTicket deleted
    notification.deleted.other_security_request_bl.contentA ticket for $$event.name$$ has been deleted
    4Cancellation for customer name changecom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_CUST_NAME_CHANGE
    ITA_CUST_NAME_CHANGE

    notification.deleted.ita_cust_name_change.titleTicket deleted
    notification.deleted.ita_cust_name_change.contentA ticket for $$event.name$$ has been deleted
    5Cancellation for service reasoncom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_SERVICE_REASON
    ITA_SERVICE_REASONnotification.deleted.ita_service_reason.titleTicket deleted
    notification.deleted.ita_service_reason.contentA ticket for $$event.name$$ has been deleted
    6Cancellation for theft/ losscom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_THEFT_LOSS
    ITA_THEFT_LOSSnotification.deleted.ita_theft_loss.titleTicket deleted
    notification.deleted.ita_theft_loss.contentA ticket for $$event.name$$ has been deleted
    7Cancellation for upsellingcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_UPSELLING
    ITA_UPSELLINGnotification.deleted.ita_upselling.titleTicket deleted
    notification.deleted.ita_upselling.contentA ticket for $$event.name$$ has been deleted
    8Cancellation on customer requestcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_CUSTOMER_REQUEST
    ITA_CUSTOMER_REQUESTnotification.deleted.ita_customer_request.titleTicket deleted
    notification.deleted.ita_customer_request.contentA ticket for $$event.name$$ has been deleted
    9Cancelled - Refundedcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REFUNDED
    REFUNDEDnotification.deleted.refunded.titleTicket deleted
    notification.deleted.refunded.contentA ticket for $$event.name$$ has been deleted
    10Cancelled by EBOcom.secutix.service.ticketproduction.
    CancellationCauseEnum/EBO_CANCELLED
    EBO_CANCELLEDnotification.deleted.ebo_cancelled.titleTicket deleted
    notification.deleted.ebo_cancelled.contentA ticket for $$event.name$$ has been deleted
    11Change card numbercom.secutix.service.ticketproduction.
    CancellationCauseEnum/CHANGE_RFID
    CHANGE_RFIDnotification.deleted.change_rfid.titleTicket deleted
    notification.deleted.change_rfid.contentA ticket for $$event.name$$ has been deleted
    12Event cancellationcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_EVENT_CANCELLATION
    ITA_EVENT_CANCELLATIONnotification.deleted.ita_event_cancellation.titleTicket deleted
    notification.deleted.ita_event_cancellation.contentA ticket for $$event.name$$ has been deleted
    13Forbiddencom.secutix.service.ticketproduction.
    CancellationCauseEnum/FORBIDDEN
    FORBIDDENnotification.deleted.forbidden.titleTicket deleted
    notification.deleted.forbidden.contentA ticket for $$event.name$$ has been deleted
    14Invalid printcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_INVALID_PRINT
    ITA_INVALID_PRINTnotification.deleted.ita_invalid_print.titleTicket deleted
    notification.deleted.ita_invalid_print.contentA ticket for $$event.name$$ has been deleted
    15Loss - Courier failure situation unclearcom.secutix.service.ticketproduction.
    CancellationCauseEnum/LOSS_COURIER_FAILURE
    LOSS_COURIER_FAILUREnotification.deleted.loss_courier_failure.titleTicket deleted
    notification.deleted.loss_courier_failure.contentA ticket for $$event.name$$ has been deleted
    16Loss - Return back to organization distributioncom.secutix.service.ticketproduction.
    CancellationCauseEnum/LOSS_RETURN_DISTRIBUTION
    LOSS_RETURN_DISTRIBUTIONnotification.deleted.loss_return_distribution.titleTicket deleted
    notification.deleted.loss_return_distribution.contentA ticket for $$event.name$$ has been deleted
    17Mobile take backcom.secutix.service.ticketproduction.
    CancellationCauseEnum/MOBILE_TAKE_BACK
    MOBILE_TAKE_BACKnotification.deleted.mobile_take_back.titleTicket deleted
    notification.deleted.mobile_take_back.contentA ticket for $$event.name$$ has been deleted
    18
    Not cancelledcom.secutix.service.ticketproduction.CancellationCauseEnum/NOT_CANCELLEDNOT_CANCELLEDnotification.deleted.not_cancelled.titleTicket deletednotification.deleted.not_cancelled.content
    A ticket for $$event.name$$ has been deleted19
    Courier Failure (excl. stolen)com.secutix.service.ticketproduction.
    CancellationCauseEnum/OTHER
    OTHERnotification.deleted.other.titleTicket deleted
    notification.deleted.other.contentA ticket for $$event.name$$ has been deleted
    20
    19Printing issue - Low printing quality or paper jamcom.secutix.service.ticketproduction.
    CancellationCauseEnum/PRINT_KO
    PRINT_KOnotification.deleted.print_ko.titleTicket deleted
    notification.deleted.print_ko.contentA ticket for $$event.name$$ has been deleted
    21
    20Reprintcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT
    REPRINTnotification.deleted.reprint.titleTicket deleted
    notification.deleted.reprint.contentA ticket for $$event.name$$ has been deleted
    22
    21Reprint - App not working, change to paper ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_APP_PAPER
    REPRINT_APP_PAPERnotification.deleted.reprint_app_paper.titleTicket deleted
    notification.deleted.reprint_app_paper.contentA ticket for $$event.name$$ has been deleted
    23
    22Reprint - Customer requests change to mobile ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_CONTACT_MOBILE
    REPRINT_CONTACT_MOBILEnotification.deleted.reprint_contact_mobile.titleTicket deleted
    notification.deleted.reprint_contact_mobile.contentA ticket for $$event.name$$ has been deleted
    24
    23Reprint - Customer requests change to paper ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_CONTACT_PAPER
    REPRINT_CONTACT_PAPERnotification.deleted.reprint_contact_paper.titleTicket deleted
    notification.deleted.reprint_contact_paper.contentA ticket for $$event.name$$ has been deleted
    25
    24Reprint - Destroyed or unreadable barcodecom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_DAMAGED
    REPRINT_DAMAGEDnotification.deleted.reprint_damaged.titleTicket deleted
    notification.deleted.reprint_damaged.contentA ticket for $$event.name$$ has been deleted
    26
    25Reprint - Organization requests change to mobile ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_ORG_MOBILE
    REPRINT_ORG_MOBILEnotification.deleted.reprint_org_mobile.titleTicket deleted
    notification.deleted.reprint_org_mobile.contentA ticket for $$event.name$$ has been deleted
    27
    26Reprint - Organization requests change to paper ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_ORG_PAPER
    REPRINT_ORG_PAPERnotification.deleted.reprint_org_paper.titleTicket deleted
    notification.deleted.reprint_org_paper.contentA ticket for $$event.name$$ has been deleted
    28
    27Reprint - PNA requests to on-site collectioncom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_PNA_ON_SITE
    REPRINT_PNA_ON_SITEnotification.deleted.reprint_pna_on_site.titleTicket deleted
    notification.deleted.reprint_pna_on_site.contentA ticket for $$event.name$$ has been deleted
    29
    28Reprint - Reseating after distributioncom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_RESEAT
    REPRINT_RESEATnotification.deleted.reprint_reseat.titleTicket deleted
    notification.deleted.reprint_reseat.contentA ticket for $$event.name$$ has been deleted
    30
    29Resale cancelledcom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESALE_CANCELLED
    RESALE_CANCELLEDnotification.deleted.resale-cancelled.titleTicket deleted
    notification.deleted.resale-cancelled.contentA ticket for $$event.name$$ has been deleted
    31
    30Resale pendingcom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESALE_PENDING
    RESALE_PENDINGnotification.deleted.resale-pending.titleTicket
    deleted
    available for resale
    notification.deleted.resale-pending.content
    A
    The ticket for $$event.name$$
    has been deleted32
    is now available for resale
    31Reseatingcom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESEAT
    RESEATnotification.deleted.reseat.titleTicket deleted
    notification.deleted.reseat.contentA ticket for $$event.name$$ has been deleted
    33
    32Resold - Resale after distribution to mobile phonecom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESOLD
    RESOLDnotification.deleted.resold.titleTicket deleted
    notification.deleted.resold.contentA ticket for $$event.name$$ has been deleted
    34
    33Stolen - Ticket stolencom.secutix.service.ticketproduction.
    CancellationCauseEnum/THEFT
    THEFTnotification.deleted.theft.titleTicket deleted
    notification.deleted.theft.contentA ticket for $$event.name$$ has been deleted
    35
    34Printing Quality Low/Ticket Damagedcom.secutix.service.ticketproduction.
    CancellationCauseEnum/LOSS
    LOSSnotification.deleted.loss.titleTicket deleted
    notification.deleted.loss.contentA ticket for $$event.name$$ has been deleted
    36
    35Transaction not completedcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_TRANS_NOT_COMPLETED
    ITA_TRANS_NOT_COMPLETEDnotification.deleted.ita_trans_not_completed.titleTicket deleted
    notification.deleted.ita_trans_not_completed.contentA ticket for $$event.name$$ has been deleted
    37
    36Wrong datacom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_WRONG_DATA
    ITA_WRONG_DATAnotification.deleted.ita_wrong_data.titleTicket deleted
    notification.deleted.ita_wrong_data.contentA ticket for $$event.name$$ has been deleted


    Possible keys in email template and push notification

    Here is the list of possible keys to use for the email templates:

    ...

    email.invitation.approval.body + email.invitation.approval.subject
    -"spectator.name" - sender's first and last name.
    -"sender.email" - sender's email.
    -"receiver.email" - receiver's email.
    -"spectator.email" - receiver's email.
    -"event.name" - ticket's event name.
    -"event.date" - ticket's event start time.
    -"app.name" - ticket's initial app name (can be set base on appId in settings).
    -"app.dl.link" - ticket's initial app download link (can be set base on appId in settings).
    -"ticket.id" - ticket Id.
    -"ticket.details.main" - ticket's main detail.
    -"ticket.details.hidden.transfer-extra" - ticket's transfer-extra info.

    email.information.approval.body + email.information.approval.subject
    -"spectator.name" - sender's first and last name.
    -"sender.email" - sender's email.
    -"receiver.email" - receiver's email.
    -"spectator.email" - receiver's email.
    -"event.name" - ticket's event name.
    -"event.date" - ticket's event start time.
    -"app.name" - ticket's initial app name (can be set base on appId in settings).
    -"app.dl.link" - ticket's initial app download link (can be set base on appId in settings).
    -"ticket.id" - ticket Id
    -"ticket.details.main" - ticket's main detail.
    -"ticket.details.hidden.transfer-extra" - ticket's transfer-extra info.

    email.information.cancel.body + email.information.cancel.subject
    -"spectator.name" - sender's first and last name.
    -"sender.email" - sender's email.
    -"receiver.email" - receiver's email.
    -"spectator.email" - receiver's email.
    -"event.name" - ticket's event name.
    -"event.date" - ticket's event start time.
    -"app.name" - ticket's initial app name (can be set base on appId in settings).
    -"app.dl.link" - ticket's initial app download link (can be set base on appId in settings).
    -"ticket.id" - ticket Id
    -"ticket.details.main" - ticket's main detail.
    -"ticket.details.hidden.transfer-extra" - ticket's transfer-extra info.

    ...