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Below you can find our library of S-360 "How to" videos for S-360SECUTIX products and services.

New videos will be added to this page as they are created.

Videos will be reviewed on a regular basis to keep them updated in line with S-360 product releases and new functionality.

To search for a specific video, press CTRL+f to use the find feature in your browser.

To open a video link in a new browser tab, RIGHT CLICK or press CTRL + CLICK.

SUPPORT

VIDEO TITLE	ENGLISH	FRENCH	GERMAN	ITALIAN	SPANISH
HOW TO RAISE AN ASSISTANCE CASE	Watch in English	Watch in French	Watch in German	Watch in Italian	Watch in Spanish
HOW TO RAISE AN INCIDENT CASE	Watch in English	Watch in French	Watch in German	Watch in Italian	Watch in Spanish
HOW TO RAISE A SERVICE CASE	Watch in English	Watch in French	Watch in German	Watch in Italian	Watch in Spanish
HOW TO VALIDATE A SERVICE QUOTE	Watch in English	Watch in French	Watch in German	Watch in Italian	Watch in Spanish
HOW TO FOLLOW-UP A CASE AND EXPORT REPORTS	Watch in English	Watch in French	Watch in German	Watch in Italian	Watch in Spanish

VIDEO TITLE	ENGLISH
TYPES OF SUPPORT CASES	Watch in English
SEVERITY OF ASSISTANCE CASES	Watch in English
SEVERITY OF INCIDENT CASES	Watch in English
SEV1 INCIDENT CASES (UK&I specific)	Watch in English

VIDEO TITLE	URLENGLISH
HOW TO CREATE A PUBLIC ADVANTAGE	https://vimeo.com/846644072/8d20af67a6?share=copy Watch in English
HOW TO CREATE A TARGET FOR A CONTACT ADVANTAGE	https://vimeo.com/846645570/154cebb787?share=copy Watch in English
HOW TO CREATE A CAMPAIGN FOR A CONTACT ADVANTAGE	https://vimeo.com/846646203/c027e15190?share=copy Watch in English
HOW TO CREATE A CONTACT ADVANTAGE	https://vimeo.com/846645219/29e0aa3d0f?share=copy Watch in English
HOW TO CREATE A SINGLE USE CODE ADVANTAGE	https://vimeo.com/846988197/a1019bac97?share=copy Watch in English
HOW TO CREATE A SINGLE USE CODE	https://vimeo.com/846988718/a1e41a2bef?share=copy Watch in English
HOW TO CREATE A PARTNER ADVANTAGE	https://vimeo.com/846989199/c85c101992?share=copy Watch in English
HOW TO CREATE AN INDICATOR ADVANTAGE	https://vimeo.com/847351409/6b1d7102ce?share=copy	Watch in English

VIDEO TITLE	URLENGLISH
HOW TO CREATE A PAYMENT METHOD	https://vimeo.com/840562652/8457932dee?share=copy Watch in English
HOW TO CREATE A SEASON	https://vimeo.com/840779866/2b042f11b5?share=copy Watch in English
HOW TO CREATE A TARIFF	https://vimeo.com/840780048/9bc122b2d7?share=copy Watch in English
HOW TO CREATE A CHARGE	https://vimeo.com/840780172/fa30e486fa?share=copy Watch in English
HOW TO CREATE A FEE TYPE	https://vimeo.com/840780274/7e6bc9a08f?share=copy Watch in English
HOW TO CREATE A RATE TYPE	https://vimeo.com/840780530/013d3967db?share=copy Watch in English
HOW TO CREATE A CHARGE TABLE	https://vimeo.com/841236983/731d3fd3df?share=copy Watch in English
HOW TO CREATE A RATES TABLE - SINGLE ENTRY PRODUCTS	https://vimeo.com/841237113/40172a7aaa?share=copy Watch in English
HOW TO CREATE A RATES TABLE - PASS PRODUCTS	https://vimeo.com/841237297/f1d2c18f05?share=copy	Watch in English

VIDEO TITLE	URLENGLISH	FRENCH
HOW TO CREATE A SEAT CATEGORY	https://vimeo.com/832192731/7443beae9b?share=copy View in English	View in French
HOW TO CREATE A CONTINGENThttps://vimeo.com/832242755/3a4e7e0846?share=copy	View in English	View in French
HOW TO CREATE A SITE https://vimeo.com/832633507/7525f4cae4?share=copy	View in English	View in French
HOW TO CREATE A SPACE	https://vimeo.com/832670002/ac1720c395?share=copy View in English	View in French
HOW TO CREATE A PHYSICAL CONFIGURATION - WITH A SEAT MAP	https://vimeo.com/834018150/0e11bc52b6?share=copy View in English	View in French
HOW TO CREATE A PHYSICAL CONFIGURATION - WITHOUT A SEAT MAPhttps://vimeo.com/834040080/d9bd7c2631?share=copy	View in English	View in French
HOW TO CREATE A NUMBERED AREA ON A PHYSICAL CONFIGURATION PLAN	https://vimeo.com/835071822/80b8c2443f?share=copy View in English	View in French
HOW TO CREATE AN UNNUMBERED AREA ON A PHYSICAL CONFIGURATION PLAN	https://vimeo.com/835075782/ec2642e14d?share=copy View in English	View in French
HOW TO COMPUTE VICINITIES IN A PHYSICAL CONFIGURATION PLANhttps://vimeo.com/835168135/e66aff350c?share=copy	View in English	View in French
HOW TO CREATE A LOGICAL CONFIGURATION - WITH A SEAT MAP	https://vimeo.com/835379669/8c693063f6?share=copy View in English	View in French
HOW TO CREATE A LOGICAL CONFIGURATION - WITHOUT A SEAT MAPhttps://vimeo.com/842809963/25bf8fd2d1?share=copy	View in English	View in French

VIDEO TITLE	ENGLISH
HOW TO CREATE AN ACTIVITY PROFILE	Watch in English
HOW TO CREATE A PRODUCT PROFILE	Watch in English
HOW TO CREATE A PACKAGE	Watch in English
HOW TO CREATE A DONATION	Watch in English
HOW TO CREATE A MEMBERSHIP	Watch in English
HOW TO CREATE AN OPEN PRODUCT	Watch in English
HOW TO CREATE A VOUCHER	Watch in English
HOW TO CREATE A SERVICE	Watch in English
HOW TO CREATE AN EVENT	Watch in English
HOW TO CREATE A COMPETITION	Watch in English
HOW TO CREATE A CALCULATED SEASON TICKET	Watch in English
HOW TO CREATE A PREDEFINED SEASON TICKET	Watch in English
HOW TO CREATE A CHAMPIONSHIP SEASON TICKET	Watch in English

VIDEO TITLE	ENGLISH
HOW TO CREATE A TARGET LIST	Watch in English
HOW TO CREATE A MESSAGE TEMPLATE (DESIGNER)	Watch in English
HOW TO CREATE A MESSAGE TEMPLATE (BASIC)	Watch in English
HOW TO SEND A TEST MESSAGE	Watch in English
HOW TO CREATE A TRACKED URL	Watch in English
HOW TO CREATE A CAMPAIGN	Watch in English
HOW TO IMPORT CONTACTS	Watch in English
HOW TO UPDATE CONTACT CRITERION	Watch in English

VIDEO TITLE	ENGLISH
HOW TO CREATE A MAIL SALES CHANNEL	Watch in English
HOW TO CREATE A BOX OFFICE SALES CHANNEL	Watch in English