Pre-requisite: create Competition
Aim: manage the matches you have created
...
Run
| Run all
| Suspend
| Suspend all
| Cancel
| Close
| Close all
| Repair configurations
| Repair NN gauges
|
|---|---|---|---|---|---|---|---|---|
Activate the match so it can follow rules set in Sales Calendar and Activity Profile | Activate all the matches of the competitions so they can follow rules set in Sales Calendar and Activity Profile | Stop (temporarily) the following of the rules of Sales Calendar and Activity profile for the match. Used to perform a few changes while on sale | Stop (temporarily) the following of the rules of Sales Calendar and Activity profile for all the matches. Used to perform a few changes while on sale | Cancel the match (this does not perform any refund). Only entities in suspended state can go to cancelled state. | Close the match. (figures are locked, and it is no longer possible to perform actions like sales, exchange/cancellation, cancel reservation, duplicata or reprint) As Season Tickets often contain all the matches, closing one match will usually result in the unability to reprint the season ticket itself. | Close all the matches. (figures are locked, and it is no longer possible to perform actions like sales, exchange/cancellation, cancel reservation, duplicata or reprint) As Season Tickets often contain all the matches, closing one match will usually result in the unability to reprint the season ticket itself. | Recalculate the gauges of all the numbered area of the selected match. Useful when having discrepancies (seats that appear as available while already sold for example) | Recalculate the gauges of all the non numbered area of the selected match. Useful when having discrepancies (seats that appear as available while already sold for example) |
...
Unnumbered areas
| Select another rate table
| Modify price
| Fee
| Starting time
| Plan
| Change logical conf
| Planned quotas
| Change planned quotas
| Export to Excel
| |
|---|---|---|---|---|---|---|---|---|---|---|
Modify elements at match level. More details below at section Edit Multi-performances | Access the unnumbered area management screen to manage contingents and categories. There must be at least one unnumbered area in the logical configuration to access this menu. | Change the rate table associated to the selected match to apply another one. | Change the price set in your rate table at match level. This will automatically create a "child" rate table in which you will apply your modifications. | Modify the fees that apply for this match, at match level. (you may need to open the window in full screen) | Change the date, time and status (Final date) of a match. | Access the seatmap related to that particular match. | Allows you to change the logical configuration associated to a match or a set of match. More details below at section Change logical conf | This functionality is relevant to the case of sales conducted separately from seating, with quotas set independently of the seat map. This button allows you to adapt the planned quotas on the match selected below, to override those defined earlier in the logical configuration. | This functionality is relevant to the case of sales conducted separately from seating, with quotas set independently of the seat map. This button allows you to copy again the planned quotas, on the match selected below, from a different logical configuration. | Export the table with all the matches to an excel file |
...
The seatmap screen can be used the same way as for Organisation | Venue | Logical Configurations.
This section explains the specificities of the Sales parameter plan. Please refer to this page : Seat map to get more information on the seatmap management
...
External resellers : for the cases of asynchronous resellers (usually just the few that don't want to use Real Time Interface with SecuTix), this screen allows you to process export of contingent and sales reintegration directly from this screen instead of having to do it from Organisation | Tools | List of interfaces. Note that those actions will be performed for all the setup and not only the match
Executions status : related to the field above, provide you with the status of the execution of those interfaces
...
But you can choose apply lots of other view filters, among them the Controlled tickets view when your access control system provides feedback into SecuTix.
State markers are to give you visual indications about Sold 
, Reserved 
, Complimentary (ticket price = 0) 
, Frozen 
or Invalidated 
.
Row number will add the row numbering on top of the seat number for each seat 
.
Filtered seat number is for displaying the seat number even when seats are filtered out
Skyboxes to set a specific coloring (overlay) for areas setup as skyboxes. See : Institution | Venue | Seatmap editor
c) Optimal selection tool Anchor Optimal selection tool Optimal selection tool 
...
d) Save / Propagate Anchor Save / Propagate Save / Propagate 
The Save button will save and apply the changes you have done on this match. If you select Propagate, you will be able to select several matches among the same Competition on which you will apply the changes you just did. This gives you the ability to mass change elements.
| Warning |
|---|
Please use the propagate function with caution! Indeed, this function will not just copy the values for the attributes that are being saved but will copy all attributes of the modified seats, including seat category, contingent, frozen, etc. For example, if you modify the seat category of a seat and want to propagate it to another performance/match in which some other attribute, like the contingent, is different, it will take all the values of the modified seat and override all the values of that seat in the selected performances/matches. |
e) Filter Anchor Filter Filter 
The filter screen gives you the ability to apply some filtering. Filters will activate or deactivate the seats on your screen. You will not be able to select any seats that are out your filters.
Note : as usual keyboard shortcuts apply on the seatmap, applying filters and pressing Ctrl + A on your keyboard will select all the seats following your filters rules.
Filters apply from the top left hand corner to the bottom right hand corner. (first the block then the category. so if there are no seats of the selected category in the selected block, there are no seat active).
While on the seatmap, filters will apply as long as you keep them and the little box is ticked
. Untick it and filter will no longer apply.
On filter screen, you can add or remove filters from the list using 
Statistics field 
allows you to change the view inside the filter screen in order to have figures related to Free seats or Sold seats for example.
f) Search Anchor Search Search 
Name, With the Search button, you can be automatically directed to the seats of the chosen element. You can search for Area, Block, Row, file numberbut also for Contact or File number.
3) Change logical confAnchor Change logical conf Change logical conf
...
Add matching seat categories of the new logical configuration to all activity profiles : if your new logical configuration is using different seat categories than the initial one, those new seat categories will be added into all your activity profiles so the categories will be authorized on all sales channels.
Next Step: setup the other competitions and/or the related Season Ticketsenjoy! But you can also Sell, follow your sales in the Reporting or setup new Product or Offers.