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| Table of Contents |
|---|
Objectives
Add S-360tickets into TINXGO. Allowing spectators to see & use them into TIXNGO Wallet.
The ticket injection process pushes the designated tickets to the TIXnGO system, and then to the wallets of the final users.
To activate it, create a schedule to choose which tickets to process.
Recommended frequency
Every 5 minutes.
Batch size
Recommended value: 1000
Non-dated ticket injection
This new feature has been built in order to be able to inject other products such as Services in TIXnGO.
For non-dated ticket injection, please set custom variables in the chosen product following the format on the following table. Then try to inject tickets, as usual, filtering by the product instead of an activity.
Comfort variables affecting TIXnGO data.
Comfort variable code | Format | Example | Injected field inside TIXnGO | Notes |
|---|---|---|---|---|
| TIXAct | start_of_season | start_of_season end_of_season 2w 22/10/23 21:15 | activationParameters.time | If not defined, nothing special happens Parts in blue will be implemented with : |
| Jira Legacy | ||||||
|---|---|---|---|---|---|---|
|
| ||||
| TIXStart | start_of_season | start_of_season | event.startTime | If comfort variable is not defined, then the value is taken from the start time of the performance or the start validity date of the ticket. Parts in blue will be implemented with : |
| ||||
| TIXExp | start_of_season | start_of_season | event.expirationDate | If comfort variable is not defined, then the value is taken from the end date of the performance + duration (or +24 hours if duration not defined), or the end validity date of the ticket. Parts in blue will be implemented with : |
| Jira Legacy | ||||||
|---|---|---|---|---|---|---|
|
|
Further information and more detail:
Point of sales configuration
As this schedule must mark some tickets as printed, as if it had been done by a point of sales, you must set up (once) the sales channel and point of sales codes that will be used for that task.
Filtering
Many filtering options exist by-product(s), by performance(s), by tariff or by category code... They are all cumulative (AND logical relation)
Barcode format
Allows adding a prefix/post-fix to the barcode
File number filtering
This one is exclusive to all the other ones. If a file number (file id) is provided, it will exclude all the other fields.
Mandatory ticket holder fields
Please enter here one or many of the following values, separated by commas
FIRSTNAME,LASTNAME,BIRTHDATE,ID_NUMBER,COUNTRY_CODE,BIRTH_REGION,BIRTH_PLACE
Only the tickets having those beneficiary values filled will be sent to TIXnGO.
Main Applicant
Will send the mainApplicant main applicant flag to true to TIXnGO only when the beneficiary's first name, last name and email (and NOT the cultural contact's) are matching those of the buyer.
Simulation mode
If this box is checked, the tickets won't be sent to TIXnGO.
File and contact filter
If the file or contact filters filter are selected, only the tickets associated to the file (resp. tickets associated to the contact) are exported.
Customization of data sent to TIXnGO using the template editor
If you use the ticket template editor to inject tickets, you must not configure the following on the Technical tab.
Check the custom ticket details , if you want to send the custom ticket details defined in the two parameters below (and put {"":""} if you want to empty them)
/wiki/spaces/CF/pages/40576543 in the fields.
Please refer to that specific page on how to use the ticket template editor for TIXnGO.
To which contacts are the tickets assigned?
- The tickets are assigned to the person defined in the spectatorDetails data pushed to TIXnGO, identified through its email.
- By default, the tickets are assigned to the cultural contact, with a fallback to the purchaser contact..
- But, IF the tickets have has been reprinted, it will be assigned to their its last known holder, as retrieved from TIXnGO.
In which orders are the ticket pushed?
The tickets are pushed and ordered by ticket id. This likely means that tickets ticket from the a same order will come together.
Push cancelled and invalidated tickets
This batch pushes the cancelled and invalidated tickets to TIXnGO.
The tickets pushed are all the ones that:
- Have been injected
- Have been cancelled/invalidated
- Comply with the filter (shipment mode)
- Have not been already pushed by that function for that given interface
Recommended frequency
Every 5 minutes.
Date from
Can be used to force the sending of all cancelled tickets as if the last successful execution of the function was on the given date...
Do not use it if you don't understand clearly the usage, it may trigger thousands of unwanted notifications on remote cell phones.
Batch size
Recommended value: 1000
Push controlled tickets
This batch pushes the controlled status of the tickets to TIXnGO
The tickets pushed are all the ones that:
- Have been injected
- Have been controlled
- Comply with the filter (shipment mode)
- Have not been already pushed by that function for that given interface
Recommended frequency
Every 5 minutes. Can run every minute during the event.
Date from
Can be used to force the sending of all controlled tickets as if the last successful execution of the function was on the given date...
Do not use it if you don't understand clearly the usage.
Batch size
Recommended value: 1000
Retrieve ticket status from TIXnGO
This function retrieves information from TIXnGO about the ticket holder and stores it inside SecuTix.
Only the batch size not already handled tickets are retrieved from TIXnGO.
Only one function "retrieve ticket status from TIXnGO" must run for a given organizer, regardless if tickets are injected from multiple organizations.
Recommended frequency
Every 5 minutes.
Pagination key
Do not touch this value if you do not know what you are doing.
Skip or force tickets
A non-mandatory parameter in which you can add all the ticket tax numbers that you want to skip.
...
For tax number just put tax number.
If you put more than one please separete them by comma ",".
- Force ticket by ticket Id : id:123456789
- Force ticket by tax number : 12300123
- Skip ticket by ticket Id : id:123456789
- Skip ticket by tax number : 12300123
You can force/skip both (one by ticket id and one by tax number) like this : id:123456789, 12300123
Batch size
...
How to create the "Tickets injection" function?
If the TIXNGO interface has not been created or configured, please refer to S-360 to TIXNGO interface > 0. Initial setup of the interface
Once the basic configuration is completed, go the Schedules screen and click New button.
Select the function you want, in this case "Ticket external printing" to add and Click Next.
How to configure the "Tickets injection" function?
| Field | Mandatory | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Internal name | Yes | Name for this function | |||||||||
Launch | Yes | Either Manual or Automatic In case Automatic is selected, it's necessary to configure Frequency, Start, End | |||||||||
Frequency | Yes* | Mandatory only if Automatic schedule
| |||||||||
| Batch Size | No |
| |||||||||
| Point of sales (salesChannelCode;posCode) | Yes | Tickers are marked as PRINTED once successfully injected into TIXNGO, therefore, knowing that S-360 Ticket Printing can only be done by a Point of Sales, this field must be setup (once) and contains the codes of an existing sales channel & point of sales codes. | |||||||||
| Tickets filters | |||||||||||
| Sales Channel of Origin | |||||||||||
| Season | |||||||||||
| Product family | |||||||||||
| Product | |||||||||||
| Activity | |||||||||||
| Event/Competition | |||||||||||
| Performance | |||||||||||
| Tariff | |||||||||||
| Logical Category Code | |||||||||||
| Contingent(s) | |||||||||||
| Shipment modes | |||||||||||
| Settle files only | |||||||||||
| Mandatory ticket holder fields | |||||||||||
| Mandatory question codes | |||||||||||
| Set mainApplicant flag | |||||||||||
| Barcode format | No | Allows adding a prefix/post-fix to the barcode | |||||||||
| Contact number | |||||||||||
| File numbers | |||||||||||
| Technical | |||||||||||
| Custom ticket details | |||||||||||
| Ticket main (JSON config) | |||||||||||
| Ticket extra (JSON config) | |||||||||||
| Other | |||||||||||
| Fill only required fields before template overlay | |||||||||||
| Simulation mode | No | Default: Unticked (aka false) If ticked (aka true), the function will realize all the steps ( tickets retrieval, properties mapping, template usage, ...) but won't send tickets to TIXnGO. | |||||||||
| Skip non seated tickets | |||||||||||
| Ticket template | |||||||||||
| Maximum number of tickets per contact | |||||||||||
| File to upload | No | Will parse the attached file and process it as it was to TIXNGO
| |||||||||
