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Feature patch - Released in production the week 11-1513.05.2020   StatussubtletruetitleUPCOMING

New features

Online Sales

  • Season ticket cards can now be printed online digitalized as a print@home or mobile ticketcards. Package buyers can now see the match details including teams when configuring a package that contains competition products with a choice of matches on package lines. Read more
  • Open-choice packages with matches can now be offered online Read more
  • In the customer account, internet users can see the remaining amount on his/her reusable vouchers. Read more
  • In the register and login screen, internet users can now show or hide the password they are typing. Read more
  • Automatic redirection based on access rights: Internet users can be redirected automatically to a different internet point of sales if they attempt to access an unauthorised sales channel. Read more

Promoter Features

  • Promoter web reporting improvements:
    • To provide a more accurate insight on the final revenue, we have added two new measures: the potential revenue and the net revenue. Read more
  • In the back-office, promoter operators can now get access to the orders and tickets concerning the products that the promoter is responsible for, enabling self-service support by promoters. Read more

Onsite sales

  • At the box-office, operators can see the remaining amount of a reusable voucher by opening the voucher's ticket details screen. Read more

Back-office

  • COVID HELP A new mass-cancellation batch function allows you to cancel in bulk open passes, visit passes and services, similarly to what exists already for events and competitions. Read more
  • COVID HELP A new batch allows you to send automatic email notifications when refund payments are processed manually through the refund/exchange basket or from the credit note account management screen, depending on the payment method.
  • For internet point of sales, labels can now be imported and exported in bulk to provide an easier way to manage large customizations and to re-use labels across point of sales.
  • Feature deprecation: old visit products are now fully unsupported: screens to create and manage old visits have been completely removed, but you will continue to see the relevant information if opening old orders or looking into reporting. Visit passes are the supported alternative.

Reporting

  • A new filter on sales period using relative dates (last n days/weeks/months), particularly useful for scheduled reports, is now available in product revenue and product revenue payment reports.

Open Platform

  • Third-party access control: the StadAccess interface can now export access control data for museum products
  • NOVA Wrapper: NVF-265, NVF-266, NVF-273, NVF-275, NVF-277, NVF-279, NVF-280, NVF-281

Bug fixes

  • [STX-99180] The export to CSV function of the SAP interface cannot process more than 40000 invoices at the same time and cannot be used incrementally


Expand
titleAdditional bug fixes
  • [STX-98330] In the box office, when the number of tickets exceeds limitationlimitations, the requested quantity displayed in the error message is wrong[STX-98518] The arbitration of files with different currencies should display a business error message instead of a technical error
  • [STX-98535] In the box office, when the cart screen is opened, a forbidden message is displayed
  • [STX-98579] Some labels texts are not translated in french

  • [STX-98721] In the ticket shop, answers to questionnaire with more than 60 characters are not fully displayed

  • [STX-93454] The card number printed on an RFID card is different than the value found in SecuTix

  • [STX-

    95176] Payments requiring signature are blocking the box office
  • [STX-96435] A payment is reflected in the wrong file due to a TPE error
  • [STX-96477] Some payments succeed on the payment terminal but are considered as failed by SecuTix
  • [STX-96646] Successful payment done with AMEX credit card via TPE are not correctly handled by SecuTix
  • [STX-97383] A cancellation of credit card payment by payment terminal fails in some cases due to a server error
  • [STX-97580] Some matches are on sale in the ticket shop even when their date is in the past
  • [STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales
  • [STX-97736] Some box office operators encounter technical errors and slowness when printing
  • [STX-97909] Refunds via NOVA interface are not possible due to a timeout
  • [STX-97965] It is possible to set an option for an unauthorised tariff on the activity profile
  • [STX-98054] In the group sales file summary, the value of requested tickets is incorrect
  • [STX-98225] An invoice for an order paid with both deposit payment and waiting account, shows a wrong amount to pay
  • [STX-98250] Some options have been converted into sales despite there is not enough availability
  • [STX-98264] Some cards printed with an Evolis do not have the file number displayed
  • [STX-

    97738] Incorrect handling of back end account update from lottery, when login already used

  • [STX-98339] The SEPA file does not use values configured

    on

    for the organization

    [STX-98351] An error happens when validating season tickets with the access control app

  • [STX-98352]

    The number

    Number of tickets added to the basket does not mach the number of clicks done by the operator

  • [STX-98355] In the report modification, some changes of default values reset the field "Operation Type" of the report definition

  • [STX-98392] An unauthorized update of a shipment address is not prevented if one of the shipment selected can be updated

  • [STX-98436] Ticket holder import batch shows inconsistent results

  • [STX-98476] In the box office seat map, filters are not correctly applied if all seats from a contingent have been sold

    [STX-98482] It is not possible to validate a template from the dedicated validation screen

  • [STX-

    98483] The CSV invoice export to SAP contains wrong values for the complementary tickets in case of reverse charges
  • [STX-98485] Wrong ticket support when creating shipments by API request
  • [STX-98501] In the seat map editor, it should not be possible to enter letters for the seat number as it is not supported
  • [STX-

    98580] In the producer space, it was not possible to generate the report for all events

  • [STX-98581] In the ticket shop, the credit balance amount cannot be used to pay cancellation insurance

    when it is added in the popup

  • [STX-98582] All credit notes created by the cancellation batch are not sent to SAP

  • [STX-98604] The parameter "group cancellation" in re-integration batch cannot be used due to an error

  • [STX-98605] Tickets injected in TIXnGO cannot be

    resold
  • [STX-98608] Cultural contacts are printed in tickets instead of beneficiary contacts
  • [STX-98658] In the ticket shop, the limitations configured for an advantage are not respected

    put to resale

  • [STX-98755] A technical error happens when printing the summary for the bank agreement

  • [STX-98778] In the physical configuration, the change of seat numbering have an unexpected result

  • [STX-98813] Product revenue report display wrong data in case of exchange and refund

  • [STX-98822] An error occurs when exporting contacts from SAM

    target

    targets

  • [STX-98897] In the landing page of producer space, the calendar shows events one day before

  • [STX-98924] Financial information cannot be saved because of unwanted IBAN check in the back office

  • [STX-98929] OneTrust: SecuTix cookies are still set when the control cookie is not present at all

  • [STX-98939] The seat map have a different display of lines between physical and logical configurations

  • [STX-99000] In the contact configuration screen, the button "create internet account" sends the password generation email instead of the account creation email

  • [STX-99046] Producers cannot be found in the activity profile with their names

  • [STX-99074] Campaign email shipments are not completed successfully

  • [STX-99191] For boutique products, in addition to the product image, also the images dedicated for cross-selling products are displayed