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Modern, intuitive and flexible – that's the new ticket vending machine in a nutshell. It aims at leveraging to leverage the technical debt of the previous version and integrating integrate the latest features of the online ticket shop. It is especially specially designed with end users in mind, with the introduction of the shopping cart concept and overall a more modern overall look & and feel. Thanks to the move to state-of-art web technology and centralized centralised configuration screens, setting up a vending machine application has never been so easy. 


Note

Please note that the new ticket vending machine introduced in Piz Bernina v1 V1 only replaces only the software of the old vending machine. All the hardware remains unchanged.

 

 

Added shopping cart concept

In the previous ticket vending machine, in order to allow end users to buy multiple products in one purchase, back-office operators

have

had to pre-configure a set of static packages. This approach was

not very flexible and caused administrative overhead for the

somewhat inflexible and incurred administrative overheads for operators. This workload

can be now

is significantly reduced with the new ticket vending machine. Like

nowadays

today's e-commerce websites, we

have

've introduced the concept of the shopping cart to the new

ticket vending

machine.

With this end users can freely

End users are free to make choices, add/remove arbitrary products into/from their shopping carts and complete the purchase in a single transaction.

In

At the

meanwhile, no more configuration of additional packages is necessary for

same time, your back-office operators no longer need to configure additional packages. Packages can still serve as shortcuts for selling popular combinations. Additionally, the shopping cart concept builds the foundation for future feature extensions like cross-selling. 

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Improved user experience with

modernized

modernised look

&

and feel

The new ticket vending machine fully integrates the newly designed ticket shop landing page in the ticket shop. The landing page serves as a product catalog catalogue page and is presented shown after selecting the language. It provides an enriched user experience including the following aspects:

  • Display of individual time slots of single dated -date products (such as events , or visit passes) directly on the product catalog catalogue page. Most of the time, end users already know which products they want to purchase when coming to the vending machine. This feature conveniently allows direct access to the ticket tariff price selection page of for their desired products with the minimum number of finger taps.
  • Modern user interface based on state-of-the-art web design trends like a dynamic grid layout, tab navigation, touch-friendly buttons, and more and brighter colors colours with big large images.

Apart from this, you You can also configure your "tailor-made" product catalog catalogue page through the back-office configuration screen. For more information about the new landing page, please visit this page.

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Added support for conditional

tariff type  

prices 

It

is

's now possible to sell tickets based on conditional

tariffs

prices on the new ticket vending machine. This feature is especially useful if you only want to

only

allow sales of a free child ticket when the child is accompanied by an adult. 

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TODO-conditional rate screenshot

 

Added support for individual guided visit pass  

You can also sell individual guided visit passes on the new ticket vending machines. End users

can freely

are free to choose the themes and languages

of

for their individual guided visit on the ticket selection page.

For more information about this product type, please visit this page.TODO-screenshot

 

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Integrated Google Analytics tracking  

Thanks to the move to web technologies, we were able to integrate Google Analytics tracking into the new ticket vending machine. With this integration, This means you can now easily gain valuable and in-depth insights into how end users are interacting with your vending machines. For instructions on how to activate GA tracking, please visit /wiki/spaces/IDOCFR/pages/42208727.

 

Note
titleHardware support

Please note that the new ticket vending machine introduced in Piz Bernina V1 does not support payment with coins.

Note
titleProduct family support

Please note that product families like "Membership", "Season ticket" and "Group Visit Pass" are not supported by the new ticket vending machine.

Note
titleTariff support

Please note that external membership tariff rates and tariff rates that requires require a file upload are not supported by the new ticket vending machine.

Info

For instructions on how to setup the new vending machine, please visit this page How to set up the new ticket vending machine - from configuration to deployment.