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Here is the list of default email and push notification templates

Table of Contents

Notification & Email templates

...

Email sent at ticket injection

  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.

...

Here is the list of default email and push notification templates

Table of Contents

Notification & Email templates

NoDescriptionKeyValueExample
1

Email sent at ticket injection


  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.
  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.
email.invitation.inject.subject$$event.name$$ - Mobile ticket(s) availableATLAS GLOBAL - Mobile ticket(s) available.
email.invitation.inject.body

Dear Sir or Madam,

Thank you for choosing TIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app

We look forward to seeing you during "ATLAS GLOBAL" event.

Thank you,

The TIXNGO Team

https://www.tixngo.io

Ticket Details

EventATLAS GLOBAL
Ticket ID20210710
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

2

Email sent at ticket transfer to Unknown account

  • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet registered in the
    app.
  • Triggered as the same time as the Transfer.
email.invitation.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.
email.invitation.approval.body

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app


We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

EventEvent A
Ticket ID20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

3

Email sent to recipient when ticket transfer to Unknown account (single email for bulk tickets)

email.invitation.bulk.approval.subject$$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$)TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)
email.invitation.bulk.approval.body

Dear Sir or Madam,

We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you $$ticket.quantity$$ mobile tickets for the following events:

$$ticket.transfer.details$$

EventDateTicketsTicket tax numbers (s)


To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$receiver.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

We look forward to seeing you on:

    $$event.details$$

Thank you,
$$organizer.name$$

Dear Sir or Madam,


We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:


Image Added

To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
  3. After your registration, your tickets will appear on your TIXNGO mobile app


We look forward to seeing you on:

  • 2026-05-31 07:25:00 during "U18 Team Play vs U18 Dads FC" event.
  • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.


Thank you,
The TIXNGO Team

4

Email sent at ticket transfer to Known account

  • Triggered when a Spectator transfers a ticket to another
    Spectator (registered in the system)
  • Triggered as the same time as the Transfer.
email.information.approval.subject$$app.name$$ - $$event.name$$ - Mobile ticket(s)
availableATLAS GLOBAL
transferTIXNGO - Event A - Mobile ticket(s) available.
email.
invitation
information.
inject
approval.body

Dear Sir or Madam,

Thank you for choosing TIXNGO.
Your mobile ticket(s) for

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$"

is/are now available

.
To download

them

it and to be able to use

them

it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
  3. After your registration, your tickets will appear on your $$app.name$$ mobile app


We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$
Event$$event.name$$
Ticket ID$$ticket.id$$
Email Address$$spectator.email$$


**********************************************

You received this email because you have purchased one or more tickets and

youhave

you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available

Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
To download

them

it and to be able to use

them

it, please follow the instructions below:

  1. Using your mobile phone,
click 
  1. click HERE
 to
  1.  to download the TIXNGO mobile app
  2. Open the TIXNGO app and Sign-up/Sign-in using your email address :
 
  1. user-a@yopmail.com
  2. After your registration, your tickets will appear on your TIXNGO mobile app


We look forward to seeing you

during "ATLAS GLOBAL" event

during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

Event
ATLAS GLOBAL
Event A
Ticket ID
20210710
20210630
Email Addressuser-a@yopmail.com



**********************************************

You received this email because you have purchased one or more tickets and

you have

youhave chosen to receive them on the TIXNGO mobile application.

2
5

Email sent

at

to recipient when ticket transfer to

Unkown account
  • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet registered in the
    app.
  • Triggered as the same time as the Transfer.
email.invitation.

Known account (single email for bulk tickets)

email.information.bulk.approval.subject$$app.name$$ -
$$event
You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$
- Mobile ticket(s) transferTIXNGO - Event A - Mobile ticket(s) available.email.invitationspectator
($$sender.email$$)TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)
email.information.bulk.approval.body

Dear Sir or Madam,

$$


We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you

a

$$ticket.quantity$$ mobile

ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:
  • Using your mobile phone, click HERE to download the $$app.name$$ mobile app
  • Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    • After your registration, your tickets will appear on your $$app.name$$ mobile app

    tickets for the following events:

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    We look forward to seeing you on:

      $$event.details$$

    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,


    We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:

    Image Added


    We look forward to seeing you:

    • 2026-05-31 07:25:00 during 
    "$$event.name$$" event on $$event.date$$
    • "U18 Team Play vs U18 Dads FC" event.
    • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.


    Thank you,
    The TIXNGO Team

    https://www.tixngo.ioTicket Details $$ticket.details.main$$
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app
    We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.
    6

    Email sent at ticket transfer cancel

    • Triggered when a Spectator cancels a ticket Transfer he
      previously transferred to someone else.
    • Triggered as the same time as the Cancellation.
    • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
    		email.information.cancel.subject

    $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

    		TIXNGO - Event A - Mobile ticket transfer cancelled.
    email.information.cancel.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event
    Event A
    $$event.name$$
    Ticket ID
    20210630Email Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    3Email sent at ticket transfer to Known account
    • Triggered when a Spectator transfers a ticket to another
      Spectator (registered in the system)
    • Triggered as the same time as the Transfer.
    email.information.approval
    $$ticket.id$$
    Email Address

    $$spectator.email$$


    Dear Sir or Madam,

    Moda Yoki has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com


    email.information.automaticallycancel.recipient.subject$$app.name$$ - $$event.name$$ - Mobile ticket
    (s)
    transfer cancelled.TIXNGO - Event A -
    Mobile ticket(s) available.email.information.approval.body
    Mobile ticket transfer cancelled.
    email.information.automaticallycancel.recipient.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,

    The TIXNGO Team

    https://www.tixngo.io

    Ticket Details

    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address

    $$spectator.email$$


    Dear Sir or Madam,

    $$spectator.name$$ ($$sender.email$$) has transferred you a 4

    Email sent at ticket transfer cancel

    • Triggered when a Spectator cancels a ticket Transfer he
      previously transferred to someone else.
    • Triggered as the same time as the Cancellation.
    • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
    email.information.cancel.subject

    $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

    TIXNGO - Event A - Mobile ticket transfer cancelled.email.information.cancel.body

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address

    $$spectator.email$$

    Dear Sir or Madam,

    Moda Yoki has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com
    email.information.automaticallycancel.recipient.subject$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.TIXNGO - Event A - Mobile ticket transfer cancelled.email.information.automaticallycancel.recipient.subject

    Dear Sir or Madam,

    $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

    User B has cancelled the transfer of the mobile ticket for 

    "$$event.name$$".
    To download it and to be able to use it, please follow the instructions below:
    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app

    We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details $$ticket.details.main$$
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
    To download it and to be able to use it, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app

    We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com


    email.information.automaticallycancel.sender.subject$$app.name$$ - Your ticket transfer for $$event.name$$ is canceledTIXNGO - Your ticket transfer for Event A is canceled
    email.information.automaticallycancel.sender.body

    Dear Sir or Madam,
    Please be informed that the transfer of the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
    Ticket Details

    Event$$event.name$$
    Event date$$event.date$$
    Ticket Id$$ticket.id$$

    $$ticket.details.main$$
     
    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,
    Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
    Ticket Details

    EventEvent A
    Event date2022-09-16 18:00:00
    Ticket IdE0000001
    GateD
    Block4
    Row7
    Seat2009
    Gate open5:00 PM
    Opening Ceremony7:00 PM


    Thank you,
    TIXNGO Team

    7

    Email sent to recipient when ticket transfer cancel by sender (single email for bulk tickets)



    		email.information.bulk.cancel.subject

    $$app.name$$ - $$sender.email$$ has cancelled the sending of $$ticket.quantity$$ mobile tickets

    		TIXNGO - Moda Yoki (moda.yoki@yopmail.com) has cancelled the sending of 15 mobile tickets
    email.information.bulk.cancel.body

    Dear Sir or Madam,

    $$spectator.email$$ has cancelled the transfer of $$ticket.quantity$$ mobile tickets to you as following:

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,

    moda.yoki@yopmail.com has cancelled the transfer of 15 mobile tickets to you as following:

    Image Added


    Thank you,
    The TIXNGO Team

    8

    Ticket sent as reminder (User did not sign-up yet)

    • Reminder email are triggers when a user who purchased
      tickets did not sign-up in the app yet.
    • A backend job is running every hour to check for tickets
      that would require a reminder.
    • Maximum number of reminder, interval between two
      reminder, how long before the event to send a reminder
      and time at which we should send reminder are
      configurable in the TIXNGO Console.
    		email.reminder.subject

    Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available.

    		Reminder - TIXNGO - Event A - Mobile ticket(s) available.
    email.reminder.body

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app


    We look forward to seeing you during "$$event.name$$" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$Email Address

    $$spectator.email$$

    Dear Sir or Madam,

    User B has cancelled the transfer of the mobile ticket for Event A

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io
    Ticket Details

    EventEvent A
    Ticket ID
    20210630
    $$ticket.id$$
    Email Address
    user-a@yopmail.comemail.information.automaticallycancel.sender.subject$$app.name$$ - Your ticket transfer for $$event.name$$ is canceledTIXNGO - Your ticket transfer for Event A is canceledemail.information.automaticallycancel.sender.body

    Dear Sir or Madam,
    Please be informed that the transfer of the ticket $$ticket.id$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients.
    Ticket Details

    Event$$event.name$$
    Event date$$event.date$$
    Ticket Id$$ticket.id$$

    $$ticket.details.main$$
     
    Thank you,
    $$organizer.name$$

    Dear Sir or Madam,
    Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
    $$spectator.email$$


    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "Event A" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app


    We look forward to seeing you during "Event A" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details

    EventEvent A
    Event date
    2022-09-16 18:00:00Ticket IdE0000001GateDBlock4Row7Seat2009Gate open5:00 PMOpening Ceremony7:00 PMThank you,
    TIXNGO Team5Ticket sent as reminder (User did not sign-up yet)
    • Reminder email are triggers when a user who purchased
      tickets did not sign-up in the app yet.
    • A backend job is running every hour to check for tickets
      that would require a reminder.
    • Maximum number of reminder, interval between two
      reminder, how long before the event to send a reminder
      and time at which we should send reminder are
      configurable in the TIXNGO Console.
    email.reminder.subject

    Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available.

    Reminder - TIXNGO - Event A - Mobile ticket(s) available.email.reminder.body

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "$$event.name$$" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app
    2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$
    3. After your registration, your tickets will appear on your $$app.name$$ mobile app

    We look forward to seeing you during "$$event.name$$" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details
    Event$$event.name$$
    Ticket ID$$ticket.id$$
    Email Address$$spectator.email$$

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    Dear Sir or Madam,

    Thank you for choosing TIXNGO.
    Your mobile ticket(s) for "Event A" is/are still waiting.
    To download them and to be able to use them, please follow the instructions below:

    1. Using your mobile phone, click HERE to download the TIXNGO mobile app
    2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
    3. After your registration, your tickets will appear on your TIXNGO mobile app

    We look forward to seeing you during "Event A" event.

    Thank you,
    The TIXNGO Team
    https://www.tixngo.io

    Ticket Details

    EventEvent A
    Ticket ID20210630
    Email Addressuser-a@yopmail.com

    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    6Email sent at ticket deletion
    • Triggered when an Organizer deletes a ticket that
      belongs to a Spectator.
    • Triggered as the same time as the Deletion.
    email.delete.subject$$app.name$$ - Your ticket(s) was deletedTIXNGO - Your ticket(s) was deletedemail.delete.bodyHello,
    Your ticket was deleted.
    The TIXNGO Team
    [ticket id : $$ticket.id$$]

    Hello,

    Your ticket was deleted.

    The TIXNGO Team

    [ticket id : 20210630]

    7Email sent at ticket transfer delivered (to Sender)
    • Triggered when the reciever opens the app and finalize
      the transfer.
    • Triggered as the same time as the Transfer finalizes.
    email.sent.subject

    $$app.name$$ - Your ticket(s) was delivered

    TIXNGO - Your ticket(s) was delivered to original ticket owneremail.sent.bodyDear Sir or Madam!
    Please be informed that the tickets listed below were successfully delivered:
    The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
    Match and date of the match: $$event.name$$ - $$event.date$$
    Ticket details:
    - Ticket Id: $$ticket.id$$
    $$ticket.details.main$$Dear Sir or Madam!
    Please be informed that the ticket below were successfully delivered:
    The person who received ticket (User A, user-a@yopmail.com)
    Match Event A and date of the match (2023-05-31 07:25:00)
    Ticket and seating details:
    - Ticket Id: 20210630
    - Block: 1    8

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account not yet have a ticket in wallet
    email.account.activation.noticket.subjectYour registration code $$spectator.invitCode$$Your registration code 215391email.account.activation.noticket.body

    Registration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Hello,
    Thank you for downloading the $$Mobile Tickets App name$$.
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    $$organizer.name$$

    Registration code
    sample@tixngo.io
    215391
    Hello,
    Thank you for downloading the TIXNGO Tickets App. 
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    TIXNGO Team9

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account already have at least 1 ticket in wallet
    email.account.activation.subjectYour registration code $$spectator.invitCode$$Your registration code 542214email.account.activation.bodyRegistration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets.
    Yours sincerely,
    $$organizer.name$$Registration code
    sample@tixngo.io
    542214
    Enter 542214 on the App followed by your personal details to see your tickets.
    Yours sincerely,
    TIXNGO Team10Notification sent at ticket injectionnotification.inject.titleNew Ticketnotification.inject.contentYou received a ticket for "$$event.name$$"11Notification sent at ticket transfer (to Sender)
    notification.sent.titleTicket Sentnotification.sent.content

    Your ticket was successfully transferred to $$spectator.name$$

    12Notification sent at ticket transfer (to Reciever)notification.received.titleNew Ticket Receivednotification.received.content

    You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event.

    13Notification sent at ticket deletionnotification.deleted.titleTicket deletednotification.deleted.content

    A ticket for $$event.name$$ has been deleted

    14Notification sent at ticket activationnotification.activated.titleTicket activatednotification.activated.contentA ticket for $$event.name$$ has been activated15Notification sent at transfer accepted (to Sender)notification.acknowledge.accepted.titleTicket Transfer Acceptednotification.acknowledge.accepted.contentThe ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$16Notification sent at transfer rejected (to Sender)notification.acknowledge.rejected.titleTicket Transfer Rejectednotification.acknowledge.rejected.content

    The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$

    17Notification sent at ticket update (ex: update event info)notification.update.ticket.titleTicketnotification.update.ticket.content

    Your ticket for $$event.name$$ was updated

    18Notification sent at ticket transfer cancelation (to Reciever)notification.cancel.titleTicket Transfer Cancellednotification.cancel.contentThe transfer for a ticket for $$event.name$$ was cancelled19

    Notification sent at mobile app logout:

    • Triggered when a session is clear on the Admin tool.
    notification.logout.titleTIXNGOnotification.logout.contentYou have been successfully logged out.

    20

    Notification to initiate logout of session:

    • Triggered when a device initiated a connection with your account.

    notification.logout.force.title

    TIXNGO

    notification.logout.force.content

    You have logged in with another device.21

    Notification at ticket transfer has been auto canceled

    notification.information.automaticallycancel.titleTicket is cancelednotification.information.automaticallycancel.contentYour ticket transfer for $$event.name$$ is canceled22

    Push Notifications at delete resale pending

    • Triggered when ticket is deleted with delete reason RESALE_PENDING
    notification.deleted.resale-pending.title

    Ticket available for resale

    notification.deleted.resale-pending.contentThe ticket for $$event.name$$ is now available for resale23

    Push Notifications at delete resale cancelled

    • Triggered when ticket is deleted with delete reason RESALE_CANCELLED
    notification.deleted.resale-cancelled.titleTicket deletednotification.deleted.resale-cancelled.contentA ticket for $$event.name$$ has been deleted24

    Push Notifications at delete resold

    • Triggered when ticket is deleted with delete reason RESOLD
    notification.deleted.resold.titleTicket deletednotification.deleted.resold.contentA ticket for $$event.name$$ has been deleted

    Non-editable email template: (only available by configuration by TIXNGO team)

    DescriptionKeyExampleNote1Email sent to spectator when he /she request account deletion while having active tickets associatedemail.account.deleted.subjectSubject: Delete Account ConfirmationUpon configuration by TIXNGO teamemail.account.deleted.body

    Hello,

    You decided and requested to permanently delete the accounts of your [Name of Organizer] secure mobile ticket wallet and potential other TIXnGO secure mobile ticket wallets along with all your personal data and all your mobile tickets.

    We noticed there are still valid mobile ticket(s) for upcoming events, associated with the email address of your profile:

      • Event Name 1, Day, Month-Date, Year
      • Event Name 2, _Day, Month-Date, Year_
        (Example: Event A 2022, Saturday, July 2, 2022)

    Would you please confirm you decide to delete all these accounts personal data and mobile tickets?

        • If yes, click the following link in the next 24 hours: www.acount.deletion.tixngo.io/spectator?. All your accounts, personal data and mobile tickets associated with the email address of your profile will be deleted forever.
        • If not, ignore and delete this email.

    Best, [Name of Organizer] 

    Upon configuration by TIXNGO team2Email sent to spectator after he /she confirmed to delete his/her account email.account.deletion.confirmation.subjectSubject: Account Deleted - Delete Account ConfirmationUpon configuration by TIXNGO teamemail.account.deletion.confirmation.body

    Hello,

    You decided and requested to permanently delete the accounts of your [Name of Organizer]  secure mobile ticket wallet and potential other TIXnGO secure mobile ticket wallets along with all your personal data and all your mobile tickets.

    All your accounts, personal data and mobile tickets associated with the email address of your profile have been deleted forever.

    You can create a new account by registering in one of the TIXnGO secure mobile ticket wallets, or by purchasing a new mobile ticket.

    Best, [Name of Organizer] 

    Upon configuration by TIXNGO team
    Ticket ID20210630
    Email Addressuser-a@yopmail.com



    **********************************************

    You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

    9

    Email sent at ticket deletion

    • Triggered when an Organizer deletes a ticket that
      belongs to a Spectator.
    • Triggered as the same time as the Deletion.
    		email.delete.subject$$app.name$$ - Your ticket(s) was deletedTIXNGO - Your ticket(s) was deleted
    email.delete.body

    Hello,

    Your ticket was deleted.
    The TIXNGO Team

    [ticket id : $$ticket.id$$]

    Hello,

    Your ticket was deleted.

    The TIXNGO Team


    [ticket id : 20210630]

    10

    Email sent at ticket transfer delivered (to Sender)

    • Triggered when the recipient opens the app and finalize
      the transfer.
    • Triggered as the same time as the Transfer finalizes.
    		email.sent.subject

    $$app.name$$ - Your ticket(s) was delivered

    		TIXNGO - Your ticket(s) was delivered to original ticket owner
    email.sent.body

    Dear Sir or Madam!

    Please be informed that the tickets listed below were successfully delivered:
    The person who received tickets: $$spectator.name$$ ($$spectator.email$$)
    Match and date of the match: $$event.name$$ - $$event.date$$
    Ticket details:
    - Ticket Id: $$ticket.id$$
    $$ticket.details.main$$

    		Dear Sir or Madam!

    Please be informed that the ticket below were successfully delivered:
    The person who received ticket (User A, user-a@yopmail.com)
    Match Event A and date of the match (2023-05-31 07:25:00)
    Ticket and seating details:
    - Ticket Id: 20210630
    - Block: 1
    11

    Email sent to sender when ticket transfer delivered successfully (single email for bulk tickets)



    		email.sent.sender.bulk.subject

    $$app.name$$ - Your mobile ticket(s) have been successfully delivered to $$receiver.name$$ ($$receiver.email$$)

    		TIXNGO - Your mobile ticket(s) have been successfully delivered to User A (user-a@yopmail.com)
    email.sent.sender.bulk.body

    Dear Sir or Madam,

    Please be informed that $$ticket.quantity$$ mobile tickets have been successfully delivered to $$receiver.name$$ ($$receiver.email$$)

    $$ticket.transfer.details$$

    EventDateTicketsTicket tax numbers (s)




    Thank you,
    $$organizer.name$$

    Dear Sir or Madam!


    Please be informed that 15 mobile tickets have been successfully delivered to User A (user-a@yopmail.com)

    Image Added


    Thank you,
    The TIXNGO Team

    12

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account not yet have a ticket in wallet
    		email.account.activation.noticket.subjectYour registration code $$spectator.invitCode$$Your registration code 215391
    email.account.activation.noticket.body

    Registration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Hello,
    Thank you for downloading the $$Mobile Tickets App name$$.
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    $$organizer.name$$

    		Registration code
    sample@tixngo.io
    215391
    Hello,
    Thank you for downloading the TIXNGO Tickets App. 
    Currently, there are no tickets associated to this e-mail address.
    Double check your e-mail address
    Please check you are using the same e-mail address which you used to purchase your tickets.
    Yours sincerely,
    TIXNGO Team
    13

    Email sent to spectator when he or she is using pin code to login

    • Triggered at login time, and this account already have at least 1 ticket in wallet
    		email.account.activation.subjectYour registration code $$spectator.invitCode$$Your registration code 542214
    email.account.activation.bodyRegistration code
    $$spectator.email$$
    $$spectator.invitCode$$
    Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets.
    Yours sincerely,
    $$organizer.name$$    		Registration code
    sample@tixngo.io
    542214
    Enter 542214 on the App followed by your personal details to see your tickets.
    Yours sincerely,
    TIXNGO Team
    14Email sent to spectator for account deletion confirmation If the email address has valid future mobile tickets (the confirmation link is valid for 24 hoursemail.account.deletion.confirmation.subject$$app.name$$ - Delete Account ConfirmationTIXNGO - Delete Account Confirmation
    email.account.deletion.confirmation.body

    Dear Sir or Madam,


    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    We observed that there are still valid mobile tickets for upcoming events linked to your email address:

    • Event Name 1, Day, Month, Year
    • Event Name 2, Day, Month, Year

    Could you please confirm your decision to erase your account, personal data, and mobile tickets?

    To confirm, click this link within the next 24 hours: Confirm delete account ($$account.deletion.link$$). This action will irreversibly delete your account, all personal data, and mobile tickets associated with your email.

    If you do not wish to proceed, simply disregard and delete this email.

    Best, [Name of Organizer] 


    Dear Sir or Madam,


    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    We observed that there are still valid mobile tickets for upcoming events linked to your email address:

    • Eurasian Tournament Match 1, Monday, July 10, 2023
    • Eurasian Tournament Match 2, Sunday, June 30, 2024

    Could you please confirm your decision to erase your account, personal data, and mobile tickets?

    To confirm, click this link within the next 24 hours: Confirm delete account. This action will irreversibly delete your account, all personal data, and mobile tickets associated with your email.

    If you do not wish to proceed, simply disregard and delete this email.


    Best, The TIXNGO Team

    15

    Email sent to spectator to confirm that their account has been deleted for following cases:

    • If no valid future mobile tickets are associated with the email address
    • Mobile user clicks on the  confirmation link before its expired. 
    		email.account.deleted.subject

    $$app.name$$ - Account Deleted - Delete Account Confirmation

    Account Deletion Confirmed - Your mobile app account has been successfully deleted

    TIXNGO - Account Deleted - Delete Account Confirmation

    Account Deletion Confirmed - Your mobile app account has been successfully deleted

    email.account.deleted.body

    Hello,

    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    Your account, including all personal data and mobile tickets associated with your email address, has now been permanently deleted.

    If you wish to use our services again, you may create a new account by signing up for one of the [Name of Organizer] secure mobile ticket wallet.

    Best, [Name of Organizer] 

    Hello,

    You have chosen to permanently delete your account from [Name of Organizer] secure mobile ticket wallet, including all personal information and mobile tickets.

    Your account, including all personal data and mobile tickets associated with your email address, has now been permanently deleted.

    If you wish to use our services again, you may create a new account by signing up for one of the [Name of Organizer] secure mobile ticket wallet.

    Best, TIXNGO Test

    16Notification sent at ticket injectionnotification.inject.titleNew Ticket
    notification.inject.contentYou received a ticket for "$$event.name$$"
    17Notification sent at ticket transfer (to Sender)

    		notification.sent.titleTicket Sent
    notification.sent.content

    Your ticket was successfully transferred to $$spectator.name$$


    18Notification sent at ticket transfer (to Recipient)notification.received.titleNew Ticket Received
    notification.received.content

    You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event.


    19Notification sent at ticket deletionnotification.deleted.titleTicket deleted
    notification.deleted.content

    A ticket for $$event.name$$ has been deleted


    20Notification sent at ticket activationnotification.activated.titleTicket activated
    notification.activated.contentA ticket for $$event.name$$ has been activated
    21Notification sent at transfer accepted (to Sender)notification.acknowledge.accepted.titleTicket Transfer Accepted
    notification.acknowledge.accepted.contentThe ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$
    21Notification sent at transfer rejected (to Sender)notification.acknowledge.rejected.titleTicket Transfer Rejected
    notification.acknowledge.rejected.content

    The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$


    23Notification sent at ticket update (ex: update event info)notification.update.ticket.titleTicket
    notification.update.ticket.content

    Your ticket for $$event.name$$ was updated


    24

    		Notification sent at ticket transfer cancelation (to Recipient)notification.cancel.titleTicket Transfer Cancelled
    notification.cancel.contentThe transfer for a ticket for $$event.name$$ was cancelled
    25

    Notification sent at mobile app logout:

    • Triggered when a session is clear on the Admin tool.
    		notification.logout.titleTIXNGO
    notification.logout.contentYou have been successfully logged out.


    26

    Notification to initiate logout of session:

    • Triggered when a device initiated a connection with your account.


    notification.logout.force.title

    		TIXNGO

    notification.logout.force.content

    		You have logged in with another device.
    27

    Notification at ticket transfer has been auto canceled

    		notification.information.automaticallycancel.titleTicket is canceled
    notification.information.automaticallycancel.contentYour ticket transfer for $$event.name$$ is canceled
    28

    Push Notifications at delete resale pending

    • Triggered when ticket is deleted with delete reason RESALE_PENDING
    		notification.deleted.resale-pending.title

    Ticket available for resale


    notification.deleted.resale-pending.contentThe ticket for $$event.name$$ is now available for resale
    29

    Push Notifications at delete resale cancelled

    • Triggered when ticket is deleted with delete reason RESALE_CANCELLED
    		notification.deleted.resale-cancelled.titleTicket deleted
    notification.deleted.resale-cancelled.contentA ticket for $$event.name$$ has been deleted
    30

    Push Notifications at delete resold

    • Triggered when ticket is deleted with delete reason RESOLD
    		notification.deleted.resold.titleTicket deleted
    notification.deleted.resold.contentA ticket for $$event.name$$ has been deleted

    Ticket delete notification

    • Copy one of the reasons listed below and place it into "Reason for deleting ticket", then a push notification with provided content for its following keys will be sent to your spectator.
    • When you delete a ticket for another reason not pre-defined by TIXNGO, your provided content for the keys notification.deleted.title and notification.deleted.content will be sent as a push notification to your spectator.
    • In case contents have not been provided yet, the default value will be sent to your spectator.
      (You can find detail for the listed keys in Multilingual Settings)

    ...

    NoS-360 Ticket: Cancellation CauseTIXNGO
    NameCodeReasonTriggered keysDefault value
    1

    		Others reason (any text)notification.deleted.titleTicket deleted
    notification.deleted.contentA ticket for $$event.name$$ has been deleted
    2Blacklist - PNA requests to blacklistcom.secutix.service.ticketproduction.
    CancellationCauseEnum/OTHER_PNA_REQUEST_BL    		OTHER_PNA_REQUEST_BLnotification.deleted.other_pna_request_bl.titleTicket deleted
    notification.deleted.other_pna_request_bl.contentA ticket for $$event.name$$ has been deleted
    3Blacklist - Security requests to blacklistcom.secutix.service.ticketproduction.
    CancellationCauseEnum/OTHER_SECURITY_REQUEST_BL    		OTHER_SECURITY_REQUEST_BL

    		notification.deleted.other_security_request_bl.titleTicket deleted
    notification.deleted.other_security_request_bl.contentA ticket for $$event.name$$ has been deleted
    4Cancellation for customer name changecom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_CUST_NAME_CHANGE    		ITA_CUST_NAME_CHANGE

    		notification.deleted.ita_cust_name_change.titleTicket deleted
    notification.deleted.ita_cust_name_change.contentA ticket for $$event.name$$ has been deleted
    5Cancellation for service reasoncom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_SERVICE_REASON    		ITA_SERVICE_REASONnotification.deleted.ita_service_reason.titleTicket deleted
    notification.deleted.ita_service_reason.contentA ticket for $$event.name$$ has been deleted
    6Cancellation for theft/ losscom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_THEFT_LOSS    		ITA_THEFT_LOSSnotification.deleted.ita_theft_loss.titleTicket deleted
    notification.deleted.ita_theft_loss.contentA ticket for $$event.name$$ has been deleted
    7Cancellation for upsellingcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_UPSELLING    		ITA_UPSELLINGnotification.deleted.ita_upselling.titleTicket deleted
    notification.deleted.ita_upselling.contentA ticket for $$event.name$$ has been deleted
    8Cancellation on customer requestcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_CUSTOMER_REQUEST    		ITA_CUSTOMER_REQUESTnotification.deleted.ita_customer_request.titleTicket deleted
    notification.deleted.ita_customer_request.contentA ticket for $$event.name$$ has been deleted
    9Cancelled - Refundedcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REFUNDED    		REFUNDEDnotification.deleted.refunded.titleTicket deleted
    notification.deleted.refunded.contentA ticket for $$event.name$$ has been deleted
    10Cancelled by EBOcom.secutix.service.ticketproduction.
    CancellationCauseEnum/EBO_CANCELLED    		EBO_CANCELLEDnotification.deleted.ebo_cancelled.titleTicket deleted
    notification.deleted.ebo_cancelled.contentA ticket for $$event.name$$ has been deleted
    11Change card numbercom.secutix.service.ticketproduction.
    CancellationCauseEnum/CHANGE_RFID    		CHANGE_RFIDnotification.deleted.change_rfid.titleTicket deleted
    notification.deleted.change_rfid.contentA ticket for $$event.name$$ has been deleted
    12Event cancellationcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_EVENT_CANCELLATION    		ITA_EVENT_CANCELLATIONnotification.deleted.ita_event_cancellation.titleTicket deleted
    notification.deleted.ita_event_cancellation.contentA ticket for $$event.name$$ has been deleted
    13Forbiddencom.secutix.service.ticketproduction.
    CancellationCauseEnum/FORBIDDEN    		FORBIDDENnotification.deleted.forbidden.titleTicket deleted
    notification.deleted.forbidden.contentA ticket for $$event.name$$ has been deleted
    14Invalid printcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_INVALID_PRINT    		ITA_INVALID_PRINTnotification.deleted.ita_invalid_print.titleTicket deleted
    notification.deleted.ita_invalid_print.contentA ticket for $$event.name$$ has been deleted
    15Loss - Courier failure situation unclearcom.secutix.service.ticketproduction.
    CancellationCauseEnum/LOSS_COURIER_FAILURE    		LOSS_COURIER_FAILUREnotification.deleted.loss_courier_failure.titleTicket deleted
    notification.deleted.loss_courier_failure.contentA ticket for $$event.name$$ has been deleted
    16Loss - Return back to organization distributioncom.secutix.service.ticketproduction.
    CancellationCauseEnum/LOSS_RETURN_DISTRIBUTION    		LOSS_RETURN_DISTRIBUTIONnotification.deleted.loss_return_distribution.titleTicket deleted
    notification.deleted.loss_return_distribution.contentA ticket for $$event.name$$ has been deleted
    17Mobile take backcom.secutix.service.ticketproduction.
    CancellationCauseEnum/MOBILE_TAKE_BACK    		MOBILE_TAKE_BACKnotification.deleted.mobile_take_back.titleTicket deleted
    notification.deleted.mobile_take_back.contentA ticket for $$event.name$$ has been deleted
    18Courier Failure (excl. stolen)com.secutix.service.ticketproduction.
    CancellationCauseEnum/OTHER    		OTHERnotification.deleted.other.titleTicket deleted
    notification.deleted.other.contentA ticket for $$event.name$$ has been deleted
    19Printing issue - Low printing quality or paper jamcom.secutix.service.ticketproduction.
    CancellationCauseEnum/PRINT_KO    		PRINT_KOnotification.deleted.print_ko.titleTicket deleted
    notification.deleted.print_ko.contentA ticket for $$event.name$$ has been deleted
    20Reprintcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT    		REPRINTnotification.deleted.reprint.titleTicket deleted
    notification.deleted.reprint.contentA ticket for $$event.name$$ has been deleted
    21Reprint - App not working, change to paper ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_APP_PAPER    		REPRINT_APP_PAPERnotification.deleted.reprint_app_paper.titleTicket deleted
    notification.deleted.reprint_app_paper.contentA ticket for $$event.name$$ has been deleted
    22Reprint - Customer requests change to mobile ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_CONTACT_MOBILE    		REPRINT_CONTACT_MOBILEnotification.deleted.reprint_contact_mobile.titleTicket deleted
    notification.deleted.reprint_contact_mobile.contentA ticket for $$event.name$$ has been deleted
    23Reprint - Customer requests change to paper ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_CONTACT_PAPER    		REPRINT_CONTACT_PAPERnotification.deleted.reprint_contact_paper.titleTicket deleted
    notification.deleted.reprint_contact_paper.contentA ticket for $$event.name$$ has been deleted
    24Reprint - Destroyed or unreadable barcodecom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_DAMAGED    		REPRINT_DAMAGEDnotification.deleted.reprint_damaged.titleTicket deleted
    notification.deleted.reprint_damaged.contentA ticket for $$event.name$$ has been deleted
    25Reprint - Organization requests change to mobile ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_ORG_MOBILE    		REPRINT_ORG_MOBILEnotification.deleted.reprint_org_mobile.titleTicket deleted
    notification.deleted.reprint_org_mobile.contentA ticket for $$event.name$$ has been deleted
    26Reprint - Organization requests change to paper ticketcom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_ORG_PAPER    		REPRINT_ORG_PAPERnotification.deleted.reprint_org_paper.titleTicket deleted
    notification.deleted.reprint_org_paper.contentA ticket for $$event.name$$ has been deleted
    27Reprint - PNA requests to on-site collectioncom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_PNA_ON_SITE    		REPRINT_PNA_ON_SITEnotification.deleted.reprint_pna_on_site.titleTicket deleted
    notification.deleted.reprint_pna_on_site.contentA ticket for $$event.name$$ has been deleted
    28Reprint - Reseating after distributioncom.secutix.service.ticketproduction.
    CancellationCauseEnum/REPRINT_RESEAT    		REPRINT_RESEATnotification.deleted.reprint_reseat.titleTicket deleted
    notification.deleted.reprint_reseat.contentA ticket for $$event.name$$ has been deleted
    29Resale cancelledcom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESALE_CANCELLED    		RESALE_CANCELLEDnotification.deleted.resale-cancelled.titleTicket deleted
    notification.deleted.resale-cancelled.contentA ticket for $$event.name$$ has been deleted
    30Resale pendingcom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESALE_PENDING    		RESALE_PENDINGnotification.deleted.resale-pending.titleTicket available for resale
    notification.deleted.resale-pending.contentThe ticket for $$event.name$$ is now available for resale
    31Reseatingcom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESEAT    		RESEATnotification.deleted.reseat.titleTicket deleted
    notification.deleted.reseat.contentA ticket for $$event.name$$ has been deleted
    32Resold - Resale after distribution to mobile phonecom.secutix.service.ticketproduction.
    CancellationCauseEnum/RESOLD    		RESOLDnotification.deleted.resold.titleTicket deleted
    notification.deleted.resold.contentA ticket for $$event.name$$ has been deleted
    33Stolen - Ticket stolencom.secutix.service.ticketproduction.
    CancellationCauseEnum/THEFT    		THEFTnotification.deleted.theft.titleTicket deleted
    notification.deleted.theft.contentA ticket for $$event.name$$ has been deleted
    34Printing Quality Low/Ticket Damagedcom.secutix.service.ticketproduction.
    CancellationCauseEnum/LOSS    		LOSSnotification.deleted.loss.titleTicket deleted
    notification.deleted.loss.contentA ticket for $$event.name$$ has been deleted
    35Transaction not completedcom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_TRANS_NOT_COMPLETED    		ITA_TRANS_NOT_COMPLETEDnotification.deleted.ita_trans_not_completed.titleTicket deleted
    notification.deleted.ita_trans_not_completed.contentA ticket for $$event.name$$ has been deleted
    36Wrong datacom.secutix.service.ticketproduction.
    CancellationCauseEnum/ITA_WRONG_DATA    		ITA_WRONG_DATAnotification.deleted.ita_wrong_data.titleTicket deleted
    notification.deleted.ita_wrong_data.contentA ticket for $$event.name$$ has been deleted


    Possible keys in email template and push notification

    Here is the list of possible keys to use for the email templates:

    ...

    email.information.approval.body + email.information.approval.subject
    -"spectator.name" - sender's first and last name.
    -"sender.email" - sender's email.
    -"receiver.email" - receiver's email.
    -"spectator.email" - receiver's email.
    -"event.name" - ticket's event name.
    -"event.date" - ticket's event start time.
    -"app.name" - ticket's initial app name (can be set base on appId in settings).
    -"app.dl.link" - ticket's initial app download link (can be set base on appId in settings).
    -"ticket.id" - ticket Id
    -"ticket.details.main" - ticket's main detail.
    -"ticket.details.hidden.transfer-extra" - ticket's transfer-extra info.

    email.information.cancel.body + email.information.cancel.subject
    -"spectator.name" - sender's first and last name.
    -"sender.email" - sender's email.
    -"receiver.email" - receiver's email.
    -"spectator.email" - receiver's email.
    -"event.name" - ticket's event name.
    -"event.date" - ticket's event start time.
    -"app.name" - ticket's initial app name (can be set base on appId in settings).
    -"app.dl.link" - ticket's initial app download link (can be set base on appId in settings).
    -"ticket.id" - ticket Id
    -"ticket.details.main" - ticket's main detail.
    -"ticket.details.hidden.transfer-extra" - ticket's transfer-extra info.

    ...