Sales Channels are created at the Institution level.
In this screen, you can activate/suspend a sales channel with immediate effect. The main purpose of this screen is to access the Point of Sale configuration which can be reached by selecting the sales channel and clicking on "Points of Sale".
Characteristics => displayed for information. Configuration done at the Institution level
Points of sale => Sales channels can have multiple points of sale. This is obvious for box office sales channels where a multiplicity of workstations can be part of the same sales channel, but this is also possible for Internet sales channel because each point of sale is associated to a URL. Creating a point of sale is a mandatory setup to allow sales.
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Certificazione italiana | Comportamento specifico
I clienti italiani che utilizzano una licenza certificata S-360 dovranno indicare il codice del punto vendita secondo le seguenti regole SIAE che prevedono 4 caratteri obbligati + 4 a piacere:
Per canali tipo biglietteria
Italian Certification | Specific behaviour
Italian clients using a Certified S-360 license must adopt point of sales codes according to the following SIAE rules, that impose the first 4 characters according to sales channel type and Institution code. The remaining 4 characters are free though still mandatory.
Sales channels type: Box office/MOTO/mail
1
2
3
4
5
6
7
8
P
V
1°
lettera codice istit.
2° lettera codice istit.
Per ticketshop
Institution code character
2° Institution code character.
Ticketshop
1
2
3
4
5
6
7
8
C
W
1°
lettera codice istit.2° lettera codice istit
Institution code character
2° Institution code character.
NB: Due to Italian law the point of sales code must be kept on the ticket template.
Overheads grids => displayed for information. Configuration done at the Institution level
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Sections => The section is a part of the landing page. Once created and saved, the section will be visible on the point of sale landing page (URL/content).
Organisation | Initialisation | Sales Channels | Point of Sale |
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Characteristics
Anchor
POS
POS
Tab General
Handle structure relays => if checked, relays will be able to login if the structure they belong to is part of an authorised community type
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Authorised country of residence => access can be granted only for contacts with the main address in the authorised countries
URL => put the root URL of the ticketshop (example: https://tickets.com)URL of the ticketshop, it can be a standard SECUTIX domain (example: https://inst-org.shop.secutix.com/) or a custom one (example: https://tickets.com/)
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Custom domain
By default, ticketshops will have a standard syntax *shop.secutix.com with the institution code up front, and the organization code separated with a dash (if it's a multi-organization institution).
When setting a point of sales with a custom domain it is necessary to:
Anchor
CustomURL
CustomURL
1) Change the DNS of your own domain and create a CNAME record like:
tickets.customdomain.com. IN CNAME inst.shop.secutix.com.
where the first URL is your subdomain you want to use, and the second the Secutix standard. NB: Be aware to not forget any dot (.) while executing this!
2) Check if the edit has been done successfully (you may use some free tool like https://mxtoolbox.com/SuperTool.aspx) and wait 1 hour before proceeding
3) Create the point of sale and input the custom domain in the URL field
4) Select the point of sales and click on "SSL management": choose between the two options and click on OK
Image Added
With the first option the certificate will be ready in 1 hour. Selecting the second option you can use your own certificate. See here
STANDARD DOMAIN
Just apply the standard syntax following points 3 and 4. In this case the certificate will be managed by Secutix and be ready immediately.
External languages => languages authorised in the ticketshop. If English is associated, then English will be a language of the ticketshop (content in English) and the customers will have the possibility to select English as a their preferred language for communication.
Tab Internet Parameters
Connection type
Before checkout: the customer's identification is done at the time of the checkout
Before catalog: customers need to login in order to see products on sale it alowed to see the advantages linked to the contact
Guest login available:If If checked, the customer will be able to buy without creating an account (only by providing their email address)
Require confirmation email: If If checked, a customer using a guest login (if it is activated) will need to provide two times his email address (to avoid errors in typing).
Maximum Payment: leave empty if you don't want to set a maximum amount of online purchase. If you set a cap, the customer will not be able to buy online beyond that limit. On the other hand, his order will be kept as a reservation for which you can take payment at the counter (for example) with another payment method.
Mode of use :
Standard:normal normal operation
Flash:for for flash sales (use exceptionally). This special mode allows to deal with very large sales volumes by delaying all treatments that are not strictly essential at the time of the conclusion of the sale. Before starting sales involving very large volumes, please contact SecuTix to determine if it is necessary to activate a sales line in flash mode.
Epc Shop ID: This is the SecuTix module ID to link to your PSP for online sale. This identifier is provided by SecuTix.
Merchant ID: related to split sales with Ingenico. More information here.
SHA Key: related to split sales with Ingenico. More information here.
Internet addresses ----
Institution website: URL that will be the link to the logo on the top left of your ticketshop (for non-customised header) and various links on the ticketshop ("Continue shopping")
