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Feature patch - Released in production the week 22-2624.06.2020   StatussubtletruetitleUPCOMING

New features

Online sales

  • Customization of internet point of sales can be done at larger scales: labels customization can now be imported and exported in bulk

Promoter features

  • Promoter self service improvements, to ensure privacy-compliant on-site operation and limit control on product presentation: Learn more
    • Promoter operators may only access to the contacts having bought a product they are responsible of for operations on the day of the event.
    • Promoter operators don't have the right to assign an artist to their products. Artist assignment is always performed by the organisation.
    • Promoter operators don't have the right to upload pictures for their products and performances. Product pictures (not to be confused with ticket logos) are always managed by the organisation.
  • In the promoter dashboard, producers/promoters are now able to view all their products before the sales start and tour producers have access. Learn more and get to know TED

Back-office

  • The order digital signature is now available for our German customers (Kassensicherungsverordnung)
  • Documents can display price component information in the product section and VAT detail section
  • Accurate order summaries can be created when processing mass-refund of matches in championship season tickets
  • The validity verification of transport stops function supports now the new transports stops data structure. 

Bug fixes

  • The complete list of bug fixes will be published the day before the releaseNo major bug fix has been released in this patch. Please consult the list below for the minor issues that have been fixed.


Expand
titleAdditional bug fixes
  • [STX-99598] Some labels are not translated in french
  • [STX-99674] The delivery time for shipment has a wrong translation in the dedicated configuration screen
  • [STX-99852] The filter Filter on file detail screen does is not workworking as expected
  • [STX-99971] In product profile, the sales end time should not be generated automatically if there is no sales end
  • [STX-100003] Message template Template creation in SAM is sometimes not possible due to an a technical error
  • [STX-100206] In the planned quota screens, contingents are not sorted
  • [STX-96435] A payment is reflected in the wrong file due to a TPE error100291] In the point of sales, some fields are not translated in french
  • [STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales100396] Some cosmetic issues appear in the french ticket shop
  • [STX-98054] In the group sales file summary, the value of requested tickets is incorrect
  • [STX-98608] The cultural contact is printed on the ticket instead of the beneficiary contact
  • [STX-98791] Printer feedback interface speed is too slow
  • [STX-99015] Payment terminal is unable to process multiple payments with two credit cards
  • [STX-99098] Following a technical issue99098] Due to technical problems, a double refund can happen
  • [STX-99340] The email that informs customers to inform customer of an installment payed successfully is in some cases not sent
  • [STX-99478] In some cases, the The seating screen stops sometimes is not working as expected
  • [STX-99586] In the lottery, the rank computation of an application is not correct
  • [STX-99671] In the access control, the capacity monitoring functionality is disabled

  • [STX-99678] The refund batch for credit card

    payment

    payments fails for partially refunded files

  • [STX-

    99686] In the ticket shop, the limitations configured for an advantage in member tariffs are not respected
  • [STX-99689] Some cards printed with an Evolis printer do not display the file number
  • [STX-99717] A technical error happens when refunding payments via batch
  • [STX-

    99757] The action to put tickets to resale fails with the message "No tickets included

    in

    on the selection"

  • [STX-99859]

    A layout issue happens for mobile devices when showing

    The product information displayed in the reservation page of the ticket shop

    reservation page

    is not displayed correctly for mobile devices

  • [STX-99877] It is not possible to select seats when a non-standard graphical object is

    drawn

    close to

    it

    them

  • [STX-99927]

    On

    The rotation tool of the seat map

    , the rotation tool use

    usage is unclear and the current rotation value is not displayed when using it

  • [STX-

    99934] In the ticket shop, the available date range information for visit pass includes suspended timeslots[STX-

    99969] Batch of duplicates detection does not detect contacts with the same email if

    it is

    they are in lower case for one contact and in uppercase for the other

  • [STX-99974] It is not possible to pay an installment by credit note

  • [STX-99984] It is not possible to print a championship season-ticket with a co-subscriber without displaying the full ticket list

  • [STX-100020] Avoid technical error message when the invoice range is not configured correctly

  • [STX-100030] Resuming a suspended option file triggers an error when locking seats

  • [STX-

    100043] 3D seat map is not displayed when buying packages via cross-sell in the ticket shop
  • [STX-100103] The country is missing in the post address normalization
  • [STX-

    100124] When a public and a relay contact have the same email address, the search using the email address returns only one contact

  • [STX-100171] In the "edit configuration" screen, the selection of seats is very slow

    [STX-100153] It is not possible to upload attachments to a file

  • [STX-100154] Public description for rates of season ticket holders is not displayed in the ticket shop

  • [STX-100159] If

    there is any error

    errors happen during the payment creation for a ticket resale,

    a

    the payment

    stays

    is blocked in the "in progress" state

  • [STX-100174] In the box office

    ,

    the multiple payment popup is empty

  • [STX-100177] The arbitration of files does not support different currencies, a clear message should be displayed in this case

  • [STX-

    100190] An error happens when displaying an email from the mailing list
  • [STX-100208] Remarks in file are not shown correctly in the reports
  • [STX-

    100213] The cross-selling products are not correctly displayed

    in

    on the ticket shop

  • [STX-100231] Selecting the rate directly in the seat map using drag&drop does not work, and if we select first the rate, then it is not displayed in the info box

  • [STX-100234] Row labels

    do not

    don't move to new position when modifying seats of copied

    block

    blocks in the seat map editor

  • [STX-100245] In the seat map screens, the font style configured is not applied

  • [STX-100251] The function "

    Download

    download electronic tickets" throws an unexpected technical error

  • [STX-100254] Rectangle selection

    being moved on

    is moving in the seat map editor

    [STX-100256] The button 'cancel' in block creator doesn't work properly

  • [STX-100298] In a generated report, the message to signal that the maximum of results has been reached is displayed even if all data are included

  • [STX-100370] Match sorting rank is not exported to file summary for group sales options

  • [STX-100380] In ticket shop, it is Impossible to enter password when using Internet Explorer

  • [STX-100410] In the ticket shop landing page, if the product name contains HTML code, the HTML is not interpreted

  • [STX-100445] Bottomline direct debit payment state is incorrectly processed

  • [STX-100446] In the ticket shop, the description of matches contains the label "vs" even if there are no teams