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The ticket model is an aggregation of templates that will be available for a given product. For example, if, for a given event, you want only mobile and print@home templates to be available to customer, you will associate you your mobile and p@h templates in a ticket model. Note that only one ticket model can be applied for each product. In the case of competitions/events, you can associate a different ticket model for each match/performance. This enables you to make exceptions (for example if, for one match, you do not want to have mobile tickets but only mobile tickets, then you can create a specific ticket model that you will apply only to a specific match).

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Ticket type (different for each product family):

  • Countermark Single ticket => for season ticket exchangecompetitions / events
  • Pass => for visit pass, open passService => for Services, Vouchers, Donations
  • Simple Card => for badges (ex: membership cards) and season ticketsSingle ticket => for competitions / events
  • Service => for Services, Vouchers, Donations
  • Countermark => for season ticket exchange (feature no longer used)

Hardware family (on what printer tickets will be printed):

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Associate all relevant templates to this ticket model. Note that only one template can be associated for each ticket support (you cannot associate 2 different PDF templates for the same product)

Ticket support:

  • Thermal ticket => for printing on BOCA, Stimare and other supported thermal printers
  • A4 ticket => for printing of PDF from the box office only
  • E-Ticket => for print@home PDF
  • Simple Card => for season tickets/badges with visible barcodes
  • Blockchain => for tickets to inject in mobile APP such as TIXnGO
  • E-Ticket => for print@home PDF
  • Mobile ticket => for mobile templates (PDF responsive to smartphones)
  • Passbook => Apple wallet tickets
  • RFID => to allow ticket injection on RFID cards
  • Simple Card => for badges with visible barcodes
  • Thermal ticket => for printing on BOCA, Stimare and other supported thermal printers

Numbered => choosing both enables both numbered and non-numbered seats

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