New lottery application widget

The new lottery application widget is the first step towards providing a brand new, versatile and much simpler lottery process. No need to synchronize contacts to a separate module and re-integrate reservations/sales after the draw. The new process relies on existing tools of the core S-360 system and will allow you to run your lottery in different ways.

Switch performance while selecting a seat on the Ticket Shop

After having selected an event and a date, it might happen that the internet user doesn't find any seat matching his wishes. As a result, he may want to look for another performance date. The internet user can now easily switch from one performance to another by using the buttons and the date picker on the top right corner of the seat selection page.

Donation certificate document

SecuTix can provide a new document mentioning the donations performed by your customers. Depending on your country of operation, this document may be used by your customers to get some tax reduction.

Keep mobile owner and cultural contact in sync

In an effort to bring TIXNGO and S-360 closer to simplify operations and allow you to further leverage the power of TIXNGO, we are taking a first step by making it possible to keep the mobile owner of TIXNGO in sync with the cultural contact of S-360.

Important Technical Update for consumers of embedded widgets: Required Action for Customers

Subject:

[Action required] Important technical update for embedded SECUTIX widgets

Dear Customers,

Online Sales

Advantage prices: choose when to display them in the purchase journey

Until now, advantage prices were displayed first on Ticket Shop. From now on, you have the possibility to disable this feature by unsetting the point of sale parameter "Always display advantage prices first". If you want to continue displaying the advantage prices first, you have nothing to do.

Gather consent on behalf of your promoters or event organisers

SecuTix provides a new feature allowing you to gather opt-ins on behalf of event organisers you are working with. After collection of opt-ins, you send the list of contacts having given their consent to the concerned event organiser. This event organiser will be in charge of sending the newsletters and providing an opt-out feature.

Box office

Print or reprint a ticket from the seat map

A customer forgot to bring his ticket when joining the venue on the event day? No worries, you will now be able to reprint the ticket in a much more efficient way. From the seat map, just select the seat (using the already existing filtering features if needed) and right-click on it. Two new options are available: Print or reprint the ticket..

SecuTix provides a new feature allowing you to gather opt-ins on behalf of event organisers you are working with. After collection of opt-ins, you send the list of contacts having given their consent to the concerned event organiser. This event organiser will be in charge of sending the newsletters and providing an opt-out feature.

Back Office

Use tariff custom variables on ticket

template

Custom variables defined at the tariff level can now be used within a ticket template. Note that if the same custom variable is used both at product level and tariff level, the value of the latter will override that of the former in the template.

File list: Search files over a period longer than one day

In order to ensure short response times, the file search was restricted to a period of one day (date of creation or date of last modification of a file). The constraints on search criteria have been reviewed in order to provide you more flexibility, and it will be possible to search on several days in some conditions.