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As a general rule, the cookies used don't store any personal data, even not the IP address. The few exceptions to this rule are mentioned explicitly in the lists of cookies in the sections below. The personal data collected by these cookies is used only for the purpose mentioned in the tables. All the data contained in a cookie, including personal data if any, will be kept during the mentioned expiry duration.
Essential cookies
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Name of cookie | Purpose & Type | Third-party provider (if any)Technical provider | Expires |
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"hasUserAcceptedCookiePolicy" | Store your consent or refusal of the other categories of cookies, so that the cookie banner isn't displayed each time you come back to this website | SecuTix | in 6 months |
"OptanonConsent" | Store the details of your consent (i. e. the list of cookie categories for which you have given your consent) | SecuTix | in 6 months |
SERVERID-* | Server load-balancing functionality in SecuTix data centers | HAProxy | When you close your browser |
AcpAT_XXX WR_queueinfo-XXXXXX | Allows the ticketing system to verify that the user has been routed through the Peak Protect traffic management tool (protection against excessive load). | SecuTix | When you close your browser |
lang | Allows the ticketing system to remember the user's language preference. | SecuTix | When you close your browser |
STX_SESSION | Session technical identifier used by the ticketing system. | SecuTix | When you close your browser |
BIGipServer_XXX | Allows the ticketing system to route the contact to the same server in order to use caching options (in SecuTix datacenters). | F5 Networks | When you close your browser |
AWSALB | Allows the ticketing system third-party datacentre provider (Amazon EC2) to route incoming end-user traffic correctly to the ticketing servers. | Amazon AWS | When you close your browser |
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Name of cookie | Purpose & Type | Third-party provider (if any)Technical provider | Expires |
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_ga _gaexp | These Google Analytics cookies are implemented based on information collected while you are browsing, in particular, your IP address, internet service provider, browser type, configuration and settings, etc. These cookies are used to distinguish individual site visitors to a site by assigning a randomly generated number as a user identifier. The identifier is updated with every page view and allows user interactions with the site to be measured. Google analytics cookie information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html | up to 2 years | |
userId | Contains your contact number, when pushed to Google Analytics. This number is then displayed in Google Analytics reports. Note that Google cannot identify you through that number and doesn't have any way to find additional personal information (first name, last name, age, etc.) about you. | When you close your browser | |
stx_samp_XXXXXXX stx_samp_url_XXXXXXX | Allows marketing campaigns to be built and resulting sales to be determined.
| SecuTix | in 14 days |
Customisation cookies
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Name of cookie | Purpose & Type | Third-party provider (if any)Technical provider | Expires |
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"stx_rememberMe" | By setting this cookie, you will be logged in automatically during a subsequent visit of our website. This cookie will only be set if you click on the "remember me" checkbox. Its setting isn't managed by the cookie banner. This cookie contains a unique technical id that allows us (and only us) to find you in our customer database in order to log you in automatically. | SecuTix | in 3 months |
"stx_cartSummary_<institution code>_<channel code>" | Stores a shopping cart summary that may be displayed in the header of all pages of our website | SecuTix | When you close your browser |
"stx_contact_<institution code>_<channel code>" | Stores basic contact data that may be displayed in the header of all pages of our website | SecuTix | When you close your browser |
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