Feature patch - Released in production the week 23-2725.03.2020
This patch is under preparation.
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New features
B2B Portal
- On the distribution portal, printing tickets from products is now possible in addition to distribution
Promoter Features
- Promoter web reporting improvements Read more:
- Number of sales takes into account the number of participants for group visits
- Generate reports for all products matching selected criteria even if they are not displayed yet in the dashboard
- A new parameter in the back-office allows to choose if the availability data on the dashboard should be limited to authorised contingents only
- In the back-office, promoter can now configure by themselves visit passes and time-slots for their products
Back-office
- Organization timezone is now taken into account in more places:
- In sales screen inside the box-office
- In the operational reporting
- In the venue configuration module, you can now configure new restrictions on seat allocation, per logical seat category, to enforce allocation within the same block or area, applied for both box-office and online sales. Read more
- In the box-office, it is now possible to print a test tickets that re-uses all the data from an existing ticket to check ticket layouts. Read more
Open Platform
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- Export of ticket price including charges to TIXnGO
- NOVA Wrapper: NVF-268,263,270,266 improvements delivered
Bug fixes
[STX-97121] Slow searching The search for mobile tickets in on-site screen
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| title | Additional bug fixes |
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97640] The automatic seat numbering for a group of seats is not correctly generated
[STX-
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97832] In external printing, the search of shipment using country filter never returns any value
[STX-
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[STX-96278] Some workcases are suspended due to a negative amount in Orchestra
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97895] Unable to filter by room in the tribunes/tables screen
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| title | Additional bug fixes |
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- [STX-96432] In the producer space, reports for events in the past are not shown
- [STX-96477] Some payments succeed on the payment terminal but are considered as failed by SecuTix
[STX-96525] Ticket holder import batch shows inconsistent results in the popup [STX-96645] An error is raised when mass printing RFID Cards - [STX-96820] It is not possible to distribute tickets inside a fixed price season ticket[STX-96894] In some cases planned interface executions do not run
- [STX-96935] The access control does not manage correctly the entrance when using a white lists
- [STX-96943] The visit planning report does not match the values in list of sales report
- [STX-96994] Some questions are not displayed in the back office questionnaires
- [STX-97018] Refunds via NOVA interface are not possible due to a timeout
- [STX-97096] Zuora interface does not count online items[STX-97125] Parking batch links same files multiple times
[STX-97131] Some SAM executions last more than the frequency set - [STX-97165] Multiple payment with different credit cards is failing on the last payment
- [STX-97183] A technical error is raised when viewing shipment list of contact due to wrong data
- [STX-97193] In the ticket shop, the payment is blocked when there are using pre-payment and a voucher, : the payment button should be active when voucher is removed
- [STX-97196] The season ticket renewal file is displayed in the ticket shop despite the feature is not activated
- [STX-97210] In the Producer Space the button to generate reports doesn't reappear when products are selected[STX-97211] The back button does not work or is absent in the ticket vending machines
- [STX-97212] Overpayments Over-payments via prepayment are not stored in the credit note of the customers
[STX-97219] It is possible to set an option for an unauthorised tariff on the activity profile - [STX-97292] It is not possible to print a championship season-ticket with a co-subscriber
- [STX-97295] A technical error is raised when the email of a cultural contact has an invalid domain name
- [STX-97322] Producer portal menu link redirects to the wrong page
- [STX-97329] Customers cannot complete the account profile due to a missing required field
- [STX-97352] Public screen picture is resized and deformed
- [STX-97360] It is not possible to see pending files on the waiting account screen[STX-97366] A menu in file details has two times the same word in Spanish due to a wrong translation
- [STX-97368] Mexican clients cannot complete purchases because of phone number format issues
[STX-97383] A cancellation of credit card payment by payment terminal fails in some cases due to a server error - [STX-97405] In the ticket shop, some customers cannot see their season tickets in the dedicated account section
- [STX-97422] The seat map disappears when the physical configuration editor is reloaded
- [STX-97474] Season tickets and other products product lists do not display on mobile view
- [STX-97478] In goods product selection page, the theme filter is not applied on search result
- [STX-97486] It is not possible to refund credit note amounts to external payment methods[STX-97498] Differences in cosmetics items are observed between physical and logical configurations
- [STX-97520] Invoices are not sent to FTP server for Italian authorities
- [STX-97522] It is not possible to modify tariff of a reserved visit pass due to not enough lack of availability
- [STX-97530] Refund batch should make strict validation on the "File IDs" parameter
- [STX-97540] A technical error is raised when operators try to generate new passwords for contacts
- [STX-97548] It is not possible to search for lottery applications in a package[STX-97565] In the clusters screen, the order of products is random and it is not possible to select multiple performances
- [STX-97577] Finish button is wrongly enabled when picking a seat for sale on quick sales context
- [STX-97579] An error occurs when browsing the list of goods in of the ticket shop
- [STX-97580] Match was on sale in the ticket shop although its date was in the past[STX-97595] A technical error occurs when displaying the screen seat categories of season ticket
- [STX-97599] A wrong payment method is used for the payment of an instalment[STX-97600] Incorrect value when using partial paymentsinstallment
- [STX-97607] In the goods screen, the creation of a stock adjustment raises an error
- [STX-97634] The error messages need to be improved for the Ticketmaster sales reintegrations
- [STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales
[STX-97640] The automatic seat numbering for a group of seats is not correctly generated - [STX-97641] It is not possible to buy a package containing a voucher
- [STX-97656] A technical error occurs when retrieving the catalog details through API
- [STX-97671] An export interface execution for a report is failing
- [STX-97699] The web reporting for producer shows errors for some relays
- [STX-97712] Advantage description missing on file details screen of ticket shop
[STX-97732] Pop-up window with notes disappear sometimes in the seating screen [STX-97733] Block details view is not fully reset when switching between blocks with/without availability [STX-97750] Some audit logs are missing in SecuTix [STX-97769] In the product receipt report, the number of sales is always set to 0 [STX-97816] The "product receipt" report shows an empty item value when the start time of the performance is changed [STX-97827] The accounting code for a sales channel is not shown in the accounting export interface [STX-97828] In the ticket shop, the "re-use" beneficiary checkbox is not displayed for all the products [STX-97874] In the ticket shop B2B portal, the search for public contact for distribution should require the contact email [STX-97918] Incorrect amounts are shown in reports due to abandoned operations
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