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June 25, 2024

Exact match search for Email in Spectators list

Searching the Spectators list is now configured to perform an 'EXACT Match' for 'Spectator email', thereby improving the accuracy and performances of the search.

Standardizing mobile logs about Spectator

A new naming convention has been applied to "Spectator" mobile logs action and message.

Previous ActionNEW ActionNEW Message

Image Added

user.authenticatedspectator.authenticatedSpectator authenticated
user.signed-inspectator.loginSpectator successfully logged in
user.signed.outspectator.logoutSpectator successfully logged out
system.force-log-outspectator.logout.forcedSpectator has been automatically logged out from the device (expired session or maximum number of session reached)
user.password.reminderspectator.password.reminderSpectator requested password reset
user.max-active-session.reachedspectator.devices.maximum.active.reachedSpectator reached the maximum number of active devices
user.max-devices.reachedspectator.devices.maximum.allowed.reachedSpectator reached the maximum number of allowed devices
spectator.screen.recordingspectator.screen.recordingSpectator recorded a video
user.screenshot.takenspectator.screen.screenshotSpectator took a screenshot

Collecting & categorizing Spectators origin

TIXNGO now collects and categorizes the origin of each spectator. The possible origins include:

  • REGISTRATION: Spectator registered independently.
  • TICKET_INJECTION or PRIVILEGE_INJECTION: Spectator was acquired through injection.
  • TICKET_TRANSFER: Spectator was acquired through a ticket transfer.

Additionally, for spectators acquired through TICKET_TRANSFER, TIXNGO will also store the referring spectator's information.

Spectator origin and referral data are available in the Spectators export.

Changes to the Spectators List screen:

  • The creation date field is now replaced by the first login date. The creation date is still available in the export file.
  • The first login date will be null if the spectator has never logged into the ticket app.
  • Once a spectator logs into the ticket app, the first login date will be recorded and remain unchanged regardless of subsequent operations such as logout, forced logout, or account locking.

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May 14, 2024

Transaction Logs screen removal

In our ongoing efforts to tidy up the back-office, we've removed the transaction logs menu entry and screen, following the successful removal of the blockchain earlier this year.

April 23, 2024

New Spectators export using Downloads screen

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Mobile logs for beacon activations now contains beacon name in the message:

Log typeNew message format
ticket.activation.bluetoothTicket <organizer_website@ticket_id> activated by bluetooth beacon <beacon_name>
ticket.secondary-activation.bluetoothTicket <organizer_website@ticket_id> checked by bluetooth beacon <beacon_name>