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Feature patch - Released in production the week 12-1615.10.2020   StatussubtletruetitleUPCOMING

New features

Online sales

  • You can offer a new type of promotions: the internet user can get free shipment fees, either by entering a single-usage code or a partner code, or automatically based on a contact indicator (e.g. members) Read more
  • On their internet account, your customers can change autonomously the participants and the date and time for their visit and timeslot passes when their plans change. Read more
  • In the My Tickets page, you can now force main applicant/purchaser to be the ticket holder for exactly one ticket per match, taking into account the order history (including packages and advantages).

...

  • Promoter self-service model: you can now create a single box office sales channel for all the promoters using your ticketing system, each promoter operator is now restricted to see only his own products. Read more

Onsite sales

  • The mobile operator will now support several additional payment methods including cash payment, voucher and external payment method types.

Back-office

  • Setup a dynamic pricing strategy (congestion model) to optimize the revenue generated by your institution and reduce the congestion highly demanded timeslots. Read more
  • A new document flag allows you to display the name and VAT number of the producer or provider of the products (or price components if you are using price breakdown) mentioned in the document. Read more
  • The Siret number will be now part of the duplicate detection algorithm for structure (French specific).
  • If you are sending postal mails to your customers, you are probably receiving some of those back to you because the customers does not leave at the specified postal address (NPAI in France). You can mark such contacts with a specific contact criteria to identify them. Thanks to this new feature, when a contact will update his postal address, the contact criteria will be automatically reset.

Bug fixes

  • The list of major bug fixes will be available soon. Read more
  • SAM Campaigns, targets and email templates can now be archived in bulk.
  • Mirror link in SAM test emails are now working properly.
  • Feature deprecation: the old, applet-based seat map editor is now fully deactivated.
  • German customers can now also use the numeric keypad to enter prices in the screen allowing to define the default value of price components and in the exchange rate screen.

Bug fixes

  • [STX-103255] SecuTix fails to capture successful transactions from Ingenico NPS
  • [STX-103845] A technical error happens when trying to edit visit pass


Expand
titleAdditional bug fixes
  • [STX-102858] The wrong season ticket numbers are shown in the BI103576] An hardcoded image is visible in exported PDF group tickets
  • [STX-103758] Missing translation on the seat map filters
  • [STX-101402] The EFSTA interface block activation blocks the sales
  • [STX-101485] Conditional cross selling returns incorrect quantity when renewing season tickets with advantage price[STX-101663] An error happens when cancelling a ticket on Skidata interface
  • [STX-102068] Some online payments are authorized by ATOS, but abandoned by SecuTix
  • [STX-102149] T020 report cannot be generated
  • [STX-102416] An error happens when generating cultural history reports
  • [STX-102528] It is not possible to add preferred seats to contactsvia Skidata interface
  • [STX-102585] Dispatch refund refunded payment: a technical error happens when original a cash desk is closed via accounting closure[STX-102772] Transfer button is missing on the tickets list page of the ticket shop in some casesclosure 
  • [STX-102838] It should not be possible to add a private product on a hospitality room with frozen seats
  • [STX-102855] It is possible to save an application in the lottery without the disability proof[STX-102868] A message is erroneously wrongly displayed after selecting seats , stating that the respect of which do not respect the social distancing is not respected 
  • [STX-102982] In the seat map editor, the mouse cursor is not changing cannot change back to arrow after pressing ctrl
  • [STX-102983] Transfer of season ticket holders batch does not behave properly for reservations
  • [STX-103003] The detection of BOCA printer "Legacy" configurations needs to be improved
  • [STX-103007] Order confirmation email templates have different information depending on the language
  • [STX-103010] Subscriptions menu in ticket shop erroneously shows canceled season tickets
  • [STX-103031] Slow seat selection is observed in logical configuration screenhappens when modifying logical configuration
  • [STX-103033] Physical configuration: the display of the seat map after saving needs to be improved
  • [STX-103045] New seat map editor: rows display are wrongly displayed in seat block creator[STX-103126] It is not possible to add events to a fixed price season ticket
  • [STX-103129] New seat map editor: seat details tooltip does is not hide hidden when hovering on another seat or starting dragging
  • [STX-103148] Global limits are in some cases not working as expectedproperly
  • [STX-103153] When changing shipment mode in non-not printed tickets, ticket support does not change accordingly
  • [STX-103167] When flipping a seat map, the numbers are mirrored
  • [STX-103199] It is not possible to deactivate PESEL number input for Poland in ticket shop distribution page
  • [STX-103244] Files are created with wrong tariff after sale-integration through an interface[STX-103256] On-site 103256] Onsite support screen does not load for some particular contacts
  • [STX-103262] A shipment mode cannot be selected when buying vouchers and goods at the same time
  • [STX-103358] It is not possible to export allotments via "synchronize allocations" functioncertain contacts
  • [STX-103380] Contact criterions are not displayed well correctly in the ticket shop with Equilibrium theme[STX-103394] When selecting a specific target in SAM's list, the system always displayed 2 valueswhen using the Equilibrium theme
  • [STX-103424] It is not possible to open the waiting account history
  • [STX-103434] Seat map editor: the popup ask asking to compute vicinity data is always shown even when this has already been computed before
  • [STX-103455] Wrong numbers on are displayed in the web reporting dashboard (TED)
  • [STX-103496] An incorrect A wrong error message is displayed when creating activitiesa new activity
  • [STX-103504] In the ticket shop, the paid amount is incorrect when forcing the usage use of the credit notesnote
  • [STX-103527] Memberships are not recognized by the Skidata access control103520] Contingents that are deactivated are still displayed in the contingent dropdown list
  • [STX-103524] Barcodes in some cases do not correctly show in the order confirmation
  • [STX-103528] Container identifier is not exported correctly via a inter-institution interface for reprinted tickets
  • [STX-103529] HMTL Questionnaire questions are displayed wrongly on in the immediate print screen of ticket distribution portal
  • [STX-103530] Anti fraud form is not containing the fields "document type" and "ID" from contact profile
  • [STX-103548] Pop-ups are not working properly on iPads
  • [STX-103589] Mobile logos are wrongly displayed in the ticket shop
  • [STX-103591] In the ticket shop, the stage view is not displayed due to the fact that the uploaded picture file name contains white spaces
  • [STX-103592] Structure member management is not visible in ticket shop B2B channels
  • [STX-103594] It is not possible to buy a service with membership rates
  • [STX-103603] Some hospitality bundles do not show the availability and the room filter in the box office
  • [STX-103608] The web page is broken when trying to print a ticket before filling the relative questionnaire
  • [STX-103609] Dropdown that allows to choose the date for questions is wrongly displayed in the ticket distribution screens
  • [STX-103689] It is not possible to send a SAM campaign when the target volume is zero
  • [STX-103727] An error happens when reintegrating FNAC files