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With the increasing usage of the platform, we noticed that exporting large CSV files was suboptimal. This issue has been particularly noticeable when the export contains numerous rows, leading to a system bottleneck.

Back-Office users faced a perpetually disabled export button, with the message "Preparing data" lingering indefinitely, without any updates on the status of the export file generation or download.

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ActionConstraintIcon
Download CSVExport must be completed

View Filters None (ie visible at any time)

Restart the exportExport must have failed

Cancel the export Export must be in progress

Limitations

Warning
titleKnown Limitations

To ensure performances & stability of this feature, we put in place two guard-rails preventing to

  • run twice the same export (with the same criteria) at the same time
  • run more than 3 exports in parallel

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