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New features available

with

Allalinhorn

Allalin V1.




Producer space: a completely redesigned landing page allows your promoter/producer to generate reports in a user friendlier way, for example by generating a report on several events/visits in one click.   read more
External tariff validation can be also applied on box office.  read more
Prepayment - processing of the bank file: reduce the number of rejected payments by making the processing more resilient against common user errors.   read moreCreate an advantage for several events or matches and set a limit to apply separately on each of them.   read more
Interface to external printing companies is enhanced to add the possibility to export the letter file in a more compact format.  read more

Producers can manage the real time sales and availability of their products on producer space by using a dashboard.

A new batch is available to update the price for renewal reservation orders.

From the file details, click on a sent email to see the content of the email, similarly to the link to view a document.

Producer space: inform the user that the selected report and product don't match.

New features and improvements

  • A new batch is available to update the price for renewal reservation orders and send reminders / release expired reservations. Read more
  • A new batch is available to send reminders of release expired reservations

Freshly out 

Cancellation insurance

Cancellation insurance can now be added to a reservation order or to an order paid by prepayment. 

read more

Non-numbered physical zone on documents

Physical zone information is now displayed for non-numbered seats on documents. 

read more

VAT number on documents

VAT number (structure administrative number) of a structure who manages a product is now available on tickets and documents. 

read more

Prepayment

It is possible to define the number of days needed to process the prepayments. The prepayment method won't be proposed if the number of days available is less than the number of days needed. 

read more

Rounded service fees

Simple charges can now apply rounding in the amounts. 

read more

Blockchain ticketing

Blockchain shipment modes do not require a phone number anymore, allowing to rely on email only.

Mobile ticket transfer

Improved the default comment with mobile ticket owner details when transferring a mobile ticket to paper.

Features coming later this fall

Improvements in the ranking of the ticket shop performance pages while searching for an event with Google search.   read more



Freshly out

Distribution in B2B portals

Your B2B customers and relays can now distribute all tickets at once within their organisation and the digital ticket distribution becomes easier than ever with the possibility to distribute the tickets based on the email address only.

read more

SecuTix Screen Help

On a large portion of the SecuTix backoffice screens you will now find a question mark that will redirect you to contextual help providing information about each field on the screen. The contextual help content is under development and will continue to be enriched over time.

read more



Access control API

Ticket prices and information on composed products is now exported together with tickets barcodes.

read more


Producer portal

Producers can manage the real time sales and availability of their visit passes and time-slot products on Producer Space by using Dashboard.

read more


Visit calendar

Improve the sales agents user experience by defining the timescale to be used on the visit calendar.

read more


Partner: TIXnGO - Tighter integration

Our integration with the secured mobile ticketing solution TIXnGO is improving. We start by adding charges into the ticket prices when injecting tickets. Other improvements are forthcoming in this release, including automatic ticket deletion and display of mobile ticket history and status inside SecuTix.

read more


Seat allocation configuration

Define whether the system should allocate seats by prioritizing being seated together over providing the absolute best seats by restricting seat allocation within the same block or area. The feature also allows to manage sales of private blocks, like skyboxes.

read more

Access control monitoring

See in real time, directly from the seat map, your audience entering the venue. Data is synchronized automatically to update the color of the seats on the map, a minute by minute graph and summary table.

read more


Test ticket printing

Print a test ticket from an existing ticket to validate that your templates are configured properly.

read more

Optimal selection configuration

Two small improvements on our optimal selection tools which should make seat map configuration even easier, especially for medium size venues.

read more


Online payment configuration

Autonomously configure the logos, bank codes (promocodes) and installments of your online bank card payment methods

read more





February 2020

Season ticket holder management

Improve your data quality with the improved season ticket holder management creating only beneficiaries instead of a contact sheet when your customers are only providing a last name/first name. 

read more

New scrollable terms and conditions

You can now activate a more integrated way of user interaction for them to accept your terms and conditions with a scrollable popup. With this new feature, online users can read, scroll to the bottom of the popup and accept the terms and conditions without having to switch to another Browser Tab to read the content

read more



Visit timeslots

Copy all the existing timeslots from one visit space to another. This new feature accelerates a lot your setup when all your visit spaces have a similar timeslot configuration. 

read more


Voucher

A new parameter is introduced to Voucher, which allowing to keep the remaining amount in the Voucher for next use (instead of sending to Credit note or debtor profit).

read more 


Newsletter for guest check-out 

A guest registering to a newsletter during the checkout process will systematically receive this newsletter, because he's considered to have given his explicit consent for communication from the organisation. 


Touch sales

New questions (gender and year of birth) is asked together with Contact Origin at Box Office or Touch Cart.



Price mapping for external interfaces

Recently SecuTix has introduced a new pricing model where each product comes with a rate table. A new price mapping feature is introduced in order to simplify the external interfaces configuration.

read more


JSON validation for comfort variables

If you are extensively using SecuTix public API with comfort variables and storing data in JSON format, this feature ensures that your JSON syntax will always be right.

read more


Finer control of cookies

A finer-grained control of GDPR cookie settings is now available in SecuTix for our ticketshop, via our service team: cookie consent can be collected per category and used in order to block the setting of different categories of cookies used by SecuTix via an upcoming custom service. An optional integration with OneTrust, a market leader in Privacy & Compliance, is available. 







Upcoming features

Promoters can setup their catalog themeselves on SecuTix Backoffice for visit passes 
Producer portal further improvements

A new widget

Use the query tool in Institution to access reporting domains

TIXnGO: automatic deletion and feedback interface to SecuTix