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TIXnGO is the leading secure mobile wallet solution provided by the SecuTix company.

Please refer to this page for the functionalities of the product.

The document describes the features and the setup steps of the interface between SecuTix 360 and TIXnGO

Table of Contents

Data streams

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Ticket Injection: External printing. When executing this function, the ticket will pass to "printed" status on Secutix, and it will be injected on TIXnGO

Cancelled ticket: Push that has been cancelled in Secutix into TIXnGO. So the new status of the processed ticket will be cancelled on TIXnGO

Controlled ticket: Push al the tickets that have been controlled to TIXnGO, so the new status in TIXnGO will be assigned. Please note that when a ticket has been controlled is not transferable anymore.

Retrieve status from TIXnGO: Returns the current status of the ticket to S- 360 to TIXnGO.

Global setup of the interface

As for SecuTix 360, the TixNGo system is perceived as an external printing system. Tickets injected into TIXnGO are considered as printed.

Note
In case of multi organization, the organization must be set up in the organization owing the inventory of the tickets (the organization where the catalog is defined)

To set it up:

1.) In Organization/Tools/Interfaces create a new External Printing Interface of type "TIXnGO" or "TixnGO with ticket template" (If you want to use the Ticket Template Editor to custom the data send to TIXNGO /wiki/spaces/CF/pages/40576543)

2.) Fill in the API URL provided by TIXnGO in the URL field. It must end by organizer/tickets

3.) Fill in the username provided by TIXnGO (I guess the value does not matter)

4.) In the password field, fill in the API key provided by TIXnGO

5.) Inject some test tickets.

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The field "Email notification...." allows you to receive emails when one of the asynchronous processes described below is failing.

Info
titleImportant

Please do not set up different interfaces on the same organization, else the push cancelled tickets and push will not work.

Which products can be injected into TIXnGO?

  • Event/ Competions 
  • Passes
  • Services

NOT

  • Memberships
  • Season TIckets

For more detailed info, please refer to the specific site

Table of Contents
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Overview

Interface role

While S-360 handles ticket sales and issuing, TIXNGO, as a Secure Mobile Ticket Delivery solution, functions as an External Printing System. Once tickets are injected into TIXNGO:

  • They are marked as PRINTED in S-360.
  • They can be assigned, transferred, posted for resale, and more via TIXNGO.
  • TIXNGO will keep a track record of all actions performed on the mobile tickets.

The primary role of the S-360 TIXNGO interface is to ensure that once tickets are issued and injected into TIXNGO, their status and details are synchronized between S-360 and TIXNGO.

Supported S-360 products

TicketsDigital Privileges
  • Event / Performance
  • Match / Competition
  • Open Passes
  • Services
  • Memberships Cards
  • Season Tickets – Cards Only

Interface functions & data streams

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FunctionObjectives Outcome in TIXNGOOutcome in S-360

Tickets (Event / Performance, Match / Competition, Open Passes, Services)

Tickets external printing
aka Tickets injection
Create an Event (if does not exist yet) and add the designated NOT_PRINTED S-360 tickets into TIXNGO
  • Event is created (if does not exist yet)
  • Ticket exists in TIXNGO and its status is INJECTED
  • Ticket marked as PRINTED
  • Ticket marked as “Processed” by the function

Retrieve ticket status from TIXNGO
aka Feedback interface

Retrieve TIXNGO tickets details (status, wallet owner, ticket holder)

NA

  • No status change
  • Update the mobile ticket status, details and history

Push cancelled and invalidated tickets
aka Push Cancelled

Invalidate tickets in TIXNGO
  1. Ticket status updated to DELETION_PENDING (until deletion confirmed)
  2. Once confirmed, Ticket status updated to DELETED
  • No status change
  • Ticket marked as “Processed” by the function

Push controlled tickets
aka Push Controlled

Mark as Controlled tickets in TIXNGO

Ticket status updated to CONTROLLED

  • No status change
  • Ticket marked as “Processed” by the function
Digital Privileges (Memberships Cards, Season Tickets – Cards Only)

Inject digital privileges
aka Privileges injection

Create a Privilege Definition (if does not exist yet) and add the designated NOT_PRINTED S-360 membership and season cards into TIXNGO as Digital Privileges instance
  • Privilege definition is created (if does not exist yet)
  • Privilege instance exists in TIXNGO and its status is INJECTED
  • Card marked as PRINTED
  • Card  marked as “Processed” by the function



To learn more about the TIXNGO interfaces (functions, parameters, ...) :

Child pages (Children Display)

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