Organizers can update their ticket details (ticket main, ticket extra, and ticket hidden fields) by uploading CSV on this page.
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Update ticket details in bulk
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To get the sample file Go to Bulk update > Via CSV > Click on CSV template
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, and then modify the tickets details keys/values
To upload your updated file:
Click on Choose file > Select your CSV file > Click submit
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What’s in CSV:
Variable Name
Variable Type
Value length
Variable usage/description
ticketId
string
256 char
ID of the ticket to update
ticketDetails.main
list
list of key value metadata in JSON format
Ticket details shown on the ticket's front (usually used to set entrance & seat details)
ticketDetails.extra
list
list of key value metadata in JSON format
Ticket extra details shown on the back of the ticket (usually used to set extra information about the ticket or the event)
ticketDetails.hidden
list
list of key value metadata in JSON format
Ticket hidden details (not displayed), used for different technical or business purposes, i.e. reserved key such as Seat Map, Sponsors details, etc...
Available hidden fields:
prohibited_items_image, prohibited_items_link
seat_map_image, seat_map_link
sponsorImage, sponsorLink
at_icon
specialColor
background_color
ticketDetailMainNotInBoxes
show_price
What you should know
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Organizer should only update maximum 50 tickets per batch (Max 50 rows per CSV)
The CSV delimiter must be ";".
The Data format must be the same as the template gets from CSV template or Export Ticket Details.
The data in CSV file will replace fully the ticket details that initially injected to each ticket.
The update result will be available in the OUTPUT column once the input file is submitted successfully, but not saved in the system. (which is disappeared after you refresh the page)
Ui tab
title
Via key/value change
You can do the bulk update for an event directly via the screen
