Objectives
Synchronize S-360 Ticket Status (in this case Controlled) with TIXNGO Ticket Status Controlled tickets with TIXNGO tickets.
Nominal behavior of the function
How does the function collect & process controlled tickets?
The function will only process tickets matching the following criteria:
- Tickets status in S-360 is CONTROLLED.
- Tickets have been previously injected into TIXNGO.
- Tickets are matching function schedule filters (shipment mode, …).
- Tickets have not been already processed by any other TIXNGO Push Controlled function.
How does the function synchronize the controlled tickets into TIXNGO?
- If the controlled tickets are successfully synced with TIXNGO, tickets won’t be processed again by the function.
NOTE: Already synced tickets can be processed again by the function,- if the function is configured to send all tickets since a specific date by using the "Date from" parameter
- if the function is configured to force a specific list of tickets by using the "Force Ticket Tax Numbers" parameter
- If there is an error preventing all tickets to be synced with TIXNGO properly (TIXNGO or TIXNGO interface errors), tickets will be processed again during the upcoming executions.
NOTE: An error indicating the origin of the failure will be present in the function execution logs. - If most of the tickets are successfully synced but a few encounter errors, the successfully synced tickets won’t be processed again. The function will continue to show an error until a corrective action is performed: either by actively skipping the problematic tickets OR by fixing the issue.
NOTE: An error indicating the origin of the failure will be present in the function execution logs.
How to create
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the Push Controlled function?
Go If the TIXNGO interface has not been created or configured, please refer to S-360 to TIXNGO interface > 0. Initial setup of the interface
Once the basic configuration is completed, go the Schedules screen and click New button.
Select the function you want, in this case "Push controlled tickets" to add and Click Next.
Function has been provisioned, the configuration can start.
How to configure the Push Controlled function?
| Field | Mandatory | Description |
|---|---|---|---|
Internal name | Yes | Name for this function | |
Launch | Yes | Either Manual or Automatic In case Automatic is selected, it's necessary to configure Frequency, Start, End | |
Frequency | Yes* |
Mandatory only if Automatic |
schedule |
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| Batch Size | No |
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Shipment modes | Yes |
List of shipment modes used by the tickets to be sent to TIXNGO (ie the function will only push tickets using the shipments modes from the list). | |
Date from | No |
USE WITH CAUTION
If the date is specified (format DD/MM/YY hh:mm), the function will send to TIXNGO all controlled tickets as if the last successful execution of the function was at the given date.
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| Force Ticket Tax Numbers | No |
USE WITH CAUTION Not suitable for Day-2-Day normal operations with an Automatic schedule
List of Ticket Numbers aka Tax numbers (comma separated) to be sent to TIXNGO (ie the function will only push |
the ones from the list).
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| Skip Ticket Tax Numbers | No |
Use with caution
List of Ticket Numbers aka Tax numbers (comma separated) to NOT be sent to TIXNGO (ie the function |
will ignore them)
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| Notify spectator | No | |
| File to upload | No | Will parse the attached file and send the list of tickets to TIXNGO
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Not suitable for |
day-2- |
day operations |
with an Automatic schedule |
Will parse the attached file and send the list of tickets to TIXNGO
In case of an automatic schedule, the same tickets will be sent over and over again. |
Nominal behavior of the function
The function will only push to TIXNGO, the already injected tickets that
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comply with the selected filters (Shipment Modes, Force Tickets, Skip Tickets)
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Specific behaviour the Push Controlled function
Under the hood, the Push Controlled function supports now Long Run with Multithreading
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