Enquiries
There are usually 2 Main enquiries categories Here comes the end of the month/year/season and you want to do a financial reconciliation. Here are some documentation that may help you to achieve your goal:
- Sales to payout. Typical questions :
- How to make sure all my sales were payed out ?
- How to know what sales where paid out in <time period>
- Sales to invoices. Typical questions :
- Why am I paying this amount this month?
- How to find which transactions led to the invoices in < month> ?
- Net revenues in over a period of time
Here is how to answer them :
...
- time
Sales to payout
| Anchor | ||||
|---|---|---|---|---|
|
...
Head to Finance > Sales to payout > Payouts
From here you can download 2 types of reports:
...
While the first report will help you with general reporting, you may wonder how those numbers were calculated and what is behind them. For instance you may wonder what are those adjustments you see in your payout report. To drill more on each payout you can extract the detail of what element constitute it.
This report will tell you which settled transactions, refunds, adjustments where included in a specific payout. The fees for the payout are the combination of the acquiring fees for each settled & refund transaction included + the transaction fees ( processing fees) for the mentioned date ( in this example 03-01-2023 )
...
MerchantPayin: Funds you transferred in the account
ReserveAdjustment :The funds being withheld from or released to the account due to funding or for using the Reserve register ( see your reserve balance in finance > balance )
for other items or more precision see: https://docs.adyen.com/reporting/settlement-reconciliation/transaction-level/settlement-details-report/
...
Please check the full details section for documentation
Net
...
revenues
| Anchor | ||||
|---|---|---|---|---|
|
If what you are trying to do is to know how much revenue will have gained in a period of time net from all costs regardless of when it has been /will be payed out:
...