This page explain how anyone can setup the MOTO payment without any support.
1 - Make sure the contract with client's acquirer include MOTO payment. (ex : for CIC bank it usually requires contract extension)
2 - Set the related sales channel (usually box office or similar) parameter as Hidden POST (ePC) - V6u2 (note : ePC version may change through times)
3 - Take the ePC identifier (usually the same as for Internet sales, unless you have specific contracts for MOTO or specific needs - log a Kayako in that case)
4 - Paste this identifier in all the points of sales that should have the ability to process MOTO payment.
5 - Enjoy
Note : the ePC ID that can be set at workstation level only concerns client using connected TPE - nothing to do with integrated Ogone MOTO payment