This is a list of the cookies that may be set in customers' browsers when they access SecuTix front-office portals:
| Front-office portal type | Name of cookie | Purpose & Type | Put from | Implemented by | Category |
|---|---|---|---|---|---|
| All | hasUserAcceptedCookiePolicy | This is a cookie set on request by the SecuTix service team to note if the end user has seen and accepted a one-time banner linking to the cookie policy. | Javascript (GTM) | SecuTix | Essential |
| All | _ga _gid _gat _gac __utmXXXX | These Google Analytics cookies are implemented based on information collected while users are browsing, in particular, their IP address, internet service provider, browser type, configuration and settings, etc. These cookies are used to distinguish individual site visitors to a site by assigning a randomly generated number as a user identifier. The identifier is updated with every page view and allows user interactions with the site to be measured. | Javascript (GTM) | Performance / Essential (with IP address anonymization in Google Analytics) | |
| All | userId | Contains the contact number of the logged-in user, on the ticketshop, when pushed to Google Analytics (this is optionally activated on our ticketshop through an advanced service) | Javascript | Google, SecuTix | Performance |
| Lottery | AWSALB | Allows the ticketing system third-party datacentre provider (Amazon EC2) to route incoming end-user traffic correctly to the ticketing servers. | Server | Amazon AWS | Essential |
| Lottery | LOTTERY_SESSION | Session technical identifier used by the ticketing lottery front-end system. | Server | SecuTix | Essential |
| Peak protect | AcpAT_XXX WR_queueinfo-XXXXXX | Allows the ticketing system to verify that the user has been routed through the Peak Protect traffic management tool. | Server | SecuTix | Essential |
| Ticketshop | stx_rememberMe | Allows the ticketing system to remember the user account last employed, if they opt-in explicitly to the feature, and, if users so choose, implement an auto-login process on the ticketing portals for subsequent visits. | Server | SecuTix | Essential |
| Ticketshop | lang | Allows the ticketing system to remember the user's language preference, after logout, for subsequent visits. | Server | SecuTix | Essential |
| Ticketshop | SESSION | Session technical identifier used by the ticketing system. | Server | SecuTix | Essential |
| Ticketshop | BIGipServer_XXX | Allows the ticketing system to route the contact to the same server in order to use caching options (in SecuTix datacenters). | Server | F5 Networks (who provide our Big IP hardware) | Essential |
| Ticketshop | stx_cartSummary_<institution code>_<channel code> | Allows the ticketing system to provide a shopping cart summary to third parties, incl. order ID (https://confluence.secutix.com/display/DOCEN/Website%2Binterfaces#Websiteinterfaces-Displayingashoppingcartsummaryonthesite) | Server | SecuTix | Functional |
| Ticketshop | stx_contact_<institution code>_<channel code> | Allows the ticketing system to provide basic contact data to third parties (contents, decryption) | Server | SecuTix | Functional |
| Ticketshop | stx_samp_XXXXXXX stx_samp_url_XXXXXXX | Allows marketing campaigns to be built and resulting sales to be determined. The stx_samp cookie contains a random identifier. the stx_samp_url cookie contains a URL. | Server | SecuTix | Performance |