In "point of sales" configuration, if the function "Mass Printing" is enabled (either "By Product" or "By File"), a new option "Use mobile ticket if possible" is now available.
When this new option is enabled on the corresponding point of sales, after finished order and when printing tickets by "Mass Printing", tickets will be printed in MOBILE format if possible. PDF format will be used if MOBILE format does not available.
In the confirmation email, operator could configure additional URL (follow Download tickets directly from an email)
This new url can be set to the hyperlink where you need the mobile ticket link
With that document configuration, contacts will receive this email after paying for their tickets with shipment mode "Electronic"
Clicking on that URL, contacts will be able to see tickets that where bought in MOBILE format: