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Feature patch - Released in production the 05.11.2020  LIVE

New features

Onsite sales

  • You can now easily exchange a ticket on the mobile operator. Your sales agents are gaining more autonomy with more advanced features available on the mobile operator.
  • Shipment fee promotional codes can now also be used at the box-office. Read more

Back-office

  • A new type of price components, called external price components, allows you to define price components whose amount comes in addition to the catalog price and is presented separately to customers, giving your further flexibility in implementing multiple type of fees per ticket. Read more
  • The refund batch now supports the refund of purchased vouchers.
  • A new blocked account status allows to stop customers from logging in the internet portal and purchase new tickets to handle situations where you have legitimate reasons to proceed. Read more
  • Get a better overview of indicators for your contacts: you can now see in one glance the indicator level and values, for the main indicators shown at the top of the contact list.

Reporting

  • Access TED, the Executive Dashboard, with a super-user to display the entire catalogue of products. Read more

Bug fixes

  • [STX-104443] Questionnaire does not not appear for B2B ticket shop when the product is no longer on sale


 Additional bug fixes
  • [STX-103975] The system is displaying all the advantage rates in some cases
  • [STX-104041] A discrepancy can be observed in the quota of non-numbered areas between SecuTix and DataAnalytix
  • [STX-104251] The rate value is not reset when using the function "Save and New"
  • [STX-102416] An error happens when generating cultural history reports
  • [STX-103358] It is not possible to export allotments via "synchronize allocations" function
  • [STX-103527] Memberships are not correctly recognized by the Skidata access control
  • [STX-103605] Goods items are not sorted by dimension's rank on touch cart
  • [STX-103630] Season tickets are displayed twice in account subscriptions list page of the ticket shop
  • [STX-103681] Some invalid child currency rates tables are present in the system
  • [STX-103691] Chronological sorting from the global limits screen is not respected
  • [STX-103715] Sector creation is very slow
  • [STX-103730] The account creation email document is not displayed correctly
  • [STX-103754] The content of season tickets with mandatory performances is sorted incorrectly
  • [STX-103767] A sporadic error happens when performing an exchange or a refund
  • [STX-103828] Some discrepancies are present in the data contained in "Cash desk closure" report
  • [STX-103860] It is possible to put ticket on resale from box office even when the operator does not have the corresponding rights
  • [STX-103887] The on-site support screen does not display large orders correctly
  • [STX-103888] It should not be possible to manually select seats when dealing with large orders
  • [STX-103891] The product list widget is not displaying product family / custom tabs correctly
  • [STX-103940] Unauthorized contacts can login the Internet agency sale channels
  • [STX-103953] It is not possible to export the point of sales customization texts
  • [STX-103978] Shipment contact cannot see and print e-tickets in the ticket shop
  • [STX-104038] It is not possible to send email campaigns due to technical errors when fetching emails for contact
  • [STX-104043] It is not possible to resell a match inside a season ticket because its price is not correctly computed
  • [STX-104049] Indicators are not working properly for some specific cases
  • [STX-104111] Items are sorted by item name instead of values when being purchased via cross-selling
  • [STX-104149] An error happens when changing rates for large orders
  • [STX-104172] Large order opening in back office is too slow after having generated the tickets
  • [STX-104216] When selecting a block on a seat plan in mobile ticket shop, the selection reverts to the block selected previously
  • [STX-104218] An error without text is wrongly displayed in mass printing screen
  • [STX-104238] A wrong error message is displayed for visits and timeslot passes
  • [STX-104250] Some negative values are displayed in access control
  • [STX-104255] In some cases, tickets remain blocked in resale
  • [STX-104264] An error occurs when adding reserved tickets in the basket
  • [STX-104277] In the ticket shop, it is not possible to force the usage of credit note balance when proceeding to payment
  • [STX-104294] Reconciliation function of NF525 interface raises systematically an error
  • [STX-104313] The word "TEST" is wrongly removed from SAM test message subject
  • [STX-104325] Cancellation reservation orders are frequently blocked when using social distancing
  • [STX-104360] Season ticket option: it is not possible to cancel any option as soon as an abandon action has been performed on the file
  • [STX-104372] It is not possible to process multi payments due to an error
  • [STX-104379] An error occurs when the shopping cart contains non-membership and membership products
  • [STX-104428] In the ticket shop, the stage view is not displayed when the uploaded image file name has space and special characters
  • [STX-104429] Some information is missing when exporting report and stock data into excel file
  • [STX-104476] Comfort variable value end date is missing when duplicating products
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