Currently, when a ticket is delivered as mobile ticket, the end customer may reprint it as e-tickets. However, this operation invalidates the initial mobile ticket and this may disrupt the inflow of your visitors. A new flag allows you to prevent this reprint.
Solution
In order to illustrate the solution, let's consider the following example. The customer has bought 3 tickets. The on-line shop allows mobile ticket and print@home shipment mode. He selects the mobile ticket shipment mode and pays the order. No tickets have been downloaded or printed yet. The end customer has still the choice between downloading a ticket on his mobile or printing an e-ticket.
The end customer decides to download the first ticket on his mobile. He can't get an e-ticket anymore to prevent the invalidation of the mobile ticket:
Display on the Ticket Shop
As before, the selection of the payment method occurs in two steps:
On the first page, the internet user chooses between the on-line payment methods (handled by the SecuTix payment gateway that will call external payment service providers) and the methods managed internally by SecuTix.
If the internet user selects the on-line payment methods (first option on page above), the new payment method selection page will be displayed.
The page displays:
- The groups of payment methods sorted by the rank of the group
- The payment methods that don't belong to a defined group are displayed in a "default" group displayed after the groups that have been set-up explicitly. Inside that group, the payments methods are sorted by the rank stored in the additional information list defined at payment method level
- For a given group, the page displays:
- The external name of the group
- The description of the group
- The list of payment methods belonging to the group. The payments are sorted according to their order in the group (see Define groups of payment methods section above).
- If the additional information list contains multiple entries, each entry will be displayed as if it was a separate payment method.
The internet user selects a payment method by clicking on its logo. He can then enter the details of the selected payment method:
This detail will depend on the payment method. The internet user may close a payment method group at any moment by clicking on the arrow in the upper right corner.
Grouping payment methods directly managed by SecuTix
The payment method selection page described here concerns only the on-line payment methods (handled by the SecuTix payment gateway that will call external payment service providers). As a result, setting-up groups containing other payment methods, like payment by pending account or direct debit won't have any impact on the page layout.
Getting started
You have to create a service request to enable the feature. The service team will enable the feature flag PAY_PAGE_GROUP_MODE. This will allow you to set-up the groups of payment methods.
You can enable the new payment mode selection page on a given point of sale by enabling the following parameter:
Use of customised payment pages
If you have enabled some customisation, for example through CSS, this customisation may not be compatible with this new feature. Check first on a test environment (using the same customisation) that the layout is OK and, if not, adapt your customisation accordingly.