Why should organizer use it?
- To encourage users to send tickets to other spectators in case they hold 2 or more tickets for one event by showing an in-app pop-up reminder.
How it works?
- Enable the feature: upon request and need the implementation on mobile side (require new build)
- Interval time: define at Number of minutes before sending a non-transferred reminder in the app
- If interval = 0, pop-up will be disabled and only yellow ribbon will appear on event level
New update
we just released new key settings to increase the flexibility for this feature:
- The pop-up will only appear if the user has more than one transferable ticket, and at least one of them is unassigned
Set the "Enable additional check of non-assigned tickets for transfer reminder" to true - To be able to define when pop-up will be displayed for the first time.
This allows organizers to avoid spamming your end-users with too many pop-ups in case users have different matches on wallet. Set the value for "Number of hours before event start time sending first transfer reminder"
How feature is visible on TIXNGO app?
Example:
- user A has 3 tickets for event 1
- Once user opens app the 1st time, pop-up appears reminding user to send tickets to guests
- The pop-up goes along with yellow ribbon stayed on event level
- Pop-up will periodly appear after an interval
string | Indication as screenshot above |
|---|---|
| transfer_warning | yellow ribbon for non-transferred tickets |
| transfer_dialog_warning | content of pop-up for non-transferred tickets |
| assign_or_transfer | button send ticket |
| close | button close |