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This course covers the following:

  • An overview of our support process.
  • How to write support cases.
  • How to use our customer support portal. 

It takes approximately 20 minutes to complete.

Follow these steps to access this course. 

  1. Click on the relevant language button. 
  2. If this is the first time you have completed an S-Academy course, then select SIGN UP and create your account. Please use your work email address. 
  3. If you have completed an S-Academy course before, then select LOG IN and enter your credentials. 

Click on the relevant language button to access the course. 

English French


COURSE DETAILS

PRODUCTSAll products. 
VERTICALSAll verticals. 
AUDIENCEAll customers that raise support cases. 
LANGUAGES

English, French.

LAUNCH DATE

 

NEXT REVIEW DATE

 

COURSE CODESUP1
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