Published — v. 2

Contact classification

With SecuTix you can manage the different types of contacts. Each type can play a different role. On this page, you can learn about the different roles available in SecuTix.

Types of contacts:

The main difference in the contacts lies in:

  • Individual: An Individual Person
  • Structure: A Company

There are also other types of contacts that fulfil the specific needs of the market:

  • Guide: a contact available on the interfaces of the module ‘Resources’, where guides are assigned.
  • Supplier: a contact available on the interfaces of the module ‘Goods’, where a supplier is selected.
  • Partner: a contact that has a contract with the organization within an agreement of sales.
  • Producer: a contact that can be associated with an event as a producer and can access the sales information of your events.
  • Support: a contact with access to the personal accounts of the clients. The purpose of this is carrying out support verifications of their personal areas.

Contacts roles: 

Different connections can be established among the contact files depending on their contact role in the organization.
  • Public individual: a natural person with no relation with other contact type.
  • Individual subsidiary of a parent individual: binding relationship between two individuals.
  • Rely individual of a structure: a natural person who serves as contact point for a legal person.
  • Individual member of a structure: a natural person identified as workforce of a legal person.
  • Public structure: file of the legal person that gathers the historicals of different individuals associated with it.
  • Structure subsidiary of a mother structure: binding relationship between two structures.

 

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