Inject by S-360

Injection configuration

Add the custom parameter sendMultilingualAsJsonObject=true in the General tab when you configure an External printing interface.

Set up multilingual event fields in the ticket template

Prepare your ticket template and use this template when scheduling a Tickets external printing function
Example: event.name = ${Performance_hostTeam} - ${Performance_opposingTeam}

Other available multilingual fields:

TIXNGO name	S-360 Ticket template config name	S-360 usually uses variables	Translated values come from
Event group name	event.group.name	${Product_externalName}	Organisation > Catalogue > Ordinary admissions > Competition
Event group image	event.group.image	Static URL	Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
Event name	event.name	${Performance_hostTeam} - ${Performance_opposingTeam}	Organisation > Initialisation > Organisation parameters > Teams
Event website	event.website	Static URL	Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
Event address site	event.address.site	${Space_externalName}	Institution > Venue > Venue parameters > Space
Event address city	event.address.city	${Site_externalName}	Institution > Venue > Venue parameters > Sites (General)
Event address line1	event.address.line1	${Site_street1}	Institution > Venue > Venue parameters > Sites (Address) Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
Event address line2	event.address.line2	${Site_street2}
Event address line3	event.address.line3	${Site_street3}

Set up multilingual ticket detail values in the ticket template

TIXNGO name	S-360 Ticket template config name	S-360 usually uses variables	Translated values come from
Ticket details main	ticketDetails.main.<sequence>.key	Static values Hospitality, Entrance, Gate, Block, Row, Seat,...	Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
Ticket details main	ticketDetails.main.<sequence>.value	${Hospitality_seatRoomName}, ${External_Entrance_externalName}, ${Entrance_externalName}, ${Seat_block}, ${Seat_row}, ${Seat_nb},...
Ticket details extra	ticketDetails.extra.<sequence>.key	Static values Category, Order number, ticket number, target group, No re-entry,...	Multilingual value has not been supported in S-360 yet but can update this value in TIXNGO
Ticket details extra	ticketDetails.extra.<sequence>.value	${LogicalSeatCategory_externalName}, ${Operation_field}, ${Ticket_taxnumber}, ${Amount_currency} ${Amount_baseUnitAmount}, ${Contingent_externalName}
Ticket details hidden (Not displayed in the mobile ticket app)	ticketDetails.hidden.<sequence>.key	Static values	Multilingual value has not been supported in S-360 and TIXNGO yet
	ticketDetails.hidden.<sequence>.value	Any values

*sequence: the order of information will be displayed on TIXNGO, the sequence is started from 0 and is independent in each section.

Initialize an S360 event and ticket detail label in TIXNGO Back Office

Prepare sample ticket per each kind of ticket for each event, and inject those tickets to TIXNGO system

All available labels will be displayed in the Edit event screen on TIXNGO Back Office

Can choose a language on the top right of Edit event screen to view and edit the event fields and ticket labels in multilingual

Inject by CSV file

Download CSV template file

Please download the CSV template file here.
bluelargedownloadCSV Full Template for MultilingualDownloadhttps://backoffice.tixngo.io/assets/csv_template/complete-ticket-multilingual.csv

Using the CSV template file to prepare your data

To get more understanding of TIXNGO ticket's fields, you can check out this documentation truelinkUnderstanding TIXNGO Ticket InjectionUnderstanding TIXNGO Ticket Injectionhttps://developer.tixngo.io/pdf/TIXNGO-Injection-Doc.pdf

Supported multilingual fields:

event.group.name
event.group.image
event.name
event.name2(not in use)
event.website
event.address.site
event.address.city
event.address.line1
event.address.line2
event.address.line3
ticketDetails.main (values)
ticketDetails.extra (values)
ticketDetails.hidden (values)

For further information, please consult the Sample Multilingual Ticket. If you wish to inject the tickets directly into TIXNGO via API, you can also refer to this format.

javaRDarkSample Multilingual Tickettruetrue

Inject the prepared CSV file to TIXNGO

To begin, ensure that the naming of your CSV file adheres to the following convention: "<your free text>multilingual.csv". If the file name does not conform to this convention, errors may occur.

Go to CSV Injection screen on TIXNGO Back Office
Select your prepared CSV file and upload it to TIXNGO by clicking the submit button
The result of this action is displayed in the list below

Multilingual injection for an event