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Page Liste des variables dans l'éditeur de maquettes de billets can also be useful


SecuTix has an in built tool to allow you to edit your Ticket Templates in one place. This will allow you to edit your BOCA ticket templates as well as PDF tickets, mobile tickets and Passbook Tickets.

You can view the standard guide here, however below is some useful tips on using the designer including some more advanced options contained within.





Additionally there is a French PDF with more information about custom fields here: Ticket template custom fields.pdf and our German colleagues have created some useful tips here

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Creating custom value fields on the Ticket Template

SecuTix gives you the ability to create custom fields on the Ticket Template. To be specific, this means you can:


  • Combine multiple values into one (For example: First Name + Last Name)

Example Custom Value: ${Contact_title} ${Contact_firstName} ${Contact_name}

Result:  Mr Mickey Mouse


  • Combine values with standard text (For example: £[Value])

Example Custom Value: £${Amount_unitAmount}

Result:  £40.00


  • Combine both values and standard text (For example: Host Team vs Visiting Team)

Example Custom Value: ${Performance_hostTeam} v ${Performance_opposingTeam}

Result:  Saracens v Exeter Chiefs


  • Manipulate values (Date and Time)

Example Custom Value: ${Performance_startDate;format=EEEE d MMMM yyyy;language=${Institution_language}}

Result:  Wednesday 9 April 2018


Example Custom Value: ${Performance_startDate;format=EE d MMMM yyyy;language=${Institution_language}}

Result:  Wed 9 April 2018


Example Custom Value: ${Performance_startDate;format=EE d MMMM yy;language=${Institution_language}}

Result:  Wed 9 April 18


Example Custom Value: ${Performance_startDate;format=EE d MMM yy;language=${Institution_language}}

Result:  Wed 9 Apr 18


Example Custom Value: ${Performance_startDate;format=EE d MM yy;language=${Institution_language}}

Result:  Wed 9 04 18


Example Custom Value: ${Ticket_generationDate;format=dd/MM/yyyy}

Result:  09/04/2018


  • Manipulate values (Other fields)

Example Custom Value: ${Ticket_taxNumber;min=5}  = Field Ticket_TaxNumber, but starting from character 5 onwards

Ticket Number: 123456789

Result: 56789


Example Custom Value: ${Ticket_taxNumber;min=totaldigits - 6}  = Field Ticket_TaxNumber, display last 6 digits

Ticket Number: 123456789000

Result: 789000



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Using Contact Criteria within the Ticket Template Designer


Within SecuTix, it is possible to user the Contact Criteria of a customer to drive the visibility of items within the Ticket Template. An example is below.


Contact criterions can also be used as a value to display on the ticket.

Example criterion:
Contact_criterion;array_code=[PerPref=‘Hypologica13';Hall=‘Halle14‘;Stand=‘A52’]

Here we have three criterions (PerPref, Hall and Stand) with text values. To display them on a ticket, use a custom value, with this syntax:

${Contact_criterion;array_code=PUT_YOUR_CRITERION_CODE_HERE}

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Passbook Tickets

SecuTix allows you to create Passbook tickets to allow customer to add to Passbook. A full guide is here , however there are some really important useful tips for using Passbook tickets.

First things first

Remember to allow Passbook tickets in the ELCADMIN area of SecuTix. Even if you have Passbook templates in your system, they will never generate until you have activated the option inside the ELCADMIN area.

Some things are different

The format of some of the values are different between the Passbook ticket and the BOCA ticket design. Do remember this when trying to copy custom values across from one to the other

The fields we can use with Passbook Tickets are fixed. We cannot add or move fields on the ticket

Apple provide the Passbook Wallet and unfortunately are quite strict on how people us it. What this means is:

  • We cannot add any new fields onto the ticket
  • We cannot physically move fields around into different places (like we can on the standard SecuTix ticket templates)
  • You have to keep the fields named exactly the same as they are on the standard layout

But you can still be creative with the space you have

Despite the above limitation, you can still be creative with the space you have. Do consider:

  • If a field is titled "Block Name" it does not mean you have to put the block name there.  You can add anything. (#ENGvAUS example right)
  • You can still "remove" fields from the ticket. You can do this by setting the visibility of the field to invisible (The Open example right)
  • The ticket design has two images (Top left & towards the right) - Be creative with the images used (England Australia example right)


Background Colours and Images

Within the designer you can change the background of the ticket. You can either set a colour background (preferred option) or, you can set an image to be the entire background of the ticket. There are important things to note with this option though:

  • If you use a background image, the text can only be white - regardless what you set in the settings (Apple limitation)
  • If you use a background image, it will likely be faded. Again, this is an Apple feature to ensure the text is easily read in front of the background

Don't forget the back

Within the ticket you can set what is displayed on the back of the ticket. Typically, we use this space to display the File Number, Ticket Number and T&Cs.

Don't forget the other useful features

Within the designer you can set some other useful fields. For example, you can set the location of the event. This will ensure that as soon as you get near this location, on the day of the event, the passbook ticket will pop up on the customers phone.




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