Allocation & distribution cart

Offer a brand new distribution experience to your partners and commercial affiliates! Introducing the distribution cart, which allows users to first allocate tickets to guests and later on to validate it and complete the distribution.

Experience vouchers

S-360 already provides the possibility to buy financial vouchers and give them to some friend or family member. S-360 now manages experience vouchers that can be directly redeemed with a ticketing product (for the moment: only events and open passes) without any payment process, thus providing a user experience better suited to a gifting process.

Optimized ejection process

Are you running big onsales and want to make sure your customer have enough time to purchase but are out of the shop immediately after? This improvement brings you more control over these parameters, while also providing added stability to the system in case of unexpected peaks.

Relay collaboration for distribution tools

Is the relay managing tickets for a structure unavailable (holidays, sick leave, etc.)? One of his/her colleague can now step in and act on his/her behalf. In the main distribution screen, relays can now act on the tickets of their fellow relays of the same structure.

Highlight seats booked inside season tickets - BO

When selling ticket via the Box Office it may be interesting to see which seats are already sold as part of a Season Ticket.

For this reason, you can now see this information either by seat map hovering or via view modes.

API method to link/unlink contacts to structures

With the new updateContactStructureLink API, you are able to link/unlink a contact to a structure. The contact type (PUBLIC or RELAY) will be updated automatically accordingly. Please have a look at our platform documentation for more information.

Sales representatives

This development allows you to create and manage sales representatives in the back office.

First, to create a sales representative in the system, simply create a new relay contact. When creating orders associated to this sales representative, simply add this contact as the owner of the file.

If you want to create sales representative groups, you can use the new Sales responsibility sub menu in the contact edition screen.

US tax management

In this evolution, we bring several improvements and features to the external price components and price breakdowns.

Link to existing price component

When creating a new external price component, you are now able to define it as a percentage of the catalog price or an existing external price component.

New PeakProtect look & feel

A majority of online sales are now done using a mobile device. PeakProtect's brand-new mobile-responsive look & feel is there to provide a great first impression, regardless of the device.