Published — v. 16
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SECUTIX: OUR SUPPORT PROCESS
SECUTIX: OUR SUPPORT PROCESS
- Former user (Deleted)
Owned by Former user (Deleted)
This course covers the following:
- An overview of our support process.
- How to write support cases.
- How to use our customer support portal.
It takes approximately 20 minutes to complete.
Follow these steps to access this course.
- Click on the relevant language button.
- If this is the first time you have completed an S-Academy course, then select SIGN UP and create your account. Please use your work email address.
- If you have completed an S-Academy course before, then select LOG IN and enter your credentials.
Click on the relevant language button to access the course.
COURSE DETAILS
| PRODUCTS | All products. |
|---|---|
| VERTICALS | All verticals. |
| AUDIENCE | All customers that raise support cases. |
| LANGUAGES | English, French, German, Italian, Spanish. |
| LAUNCH DATE |
|
| NEXT REVIEW DATE |
|
| COURSE CODE | SUP1 |
, multiple selections available,
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