Pre-requisite: at least an operator cash desk closure
Aim: understanding how to review and accountingly close the cash desks closure of your box office operators
Introduction
In this screen the ticketing manager can see, review and validate the closures made by the operators.
Important: in case you use acconting exports, the revenues are transferred in the accounting export only after the accounting has been completed (and visible from the following day)!
When creating operators, be sure you first set the responsibilities accordingly, so to make the manager/administrator able to see the operators closures.
Screen main features
On this screen, all the cash desks allocated to the box office manager are displayed. On top of the screen different filters may be used to search (some mask by default, for example, "View accounting closed" is preset to "no").
The main buttons work as in the box office operator cash desk screen (close, operatore closure, generate report etc).
The specific buttons of this screen are:
1 | Accounting closure | After selecting one line in close state ( The manager can verify if cash, as well as cancelled tickets and receipts, are actually returned as previously stated by the operator.
When everything is checked, on the last menu the manager can accountigly validate the closure, by ticking the last check box and clicking "Close cash desk". Before, it is also possible to change the status if needed (for example, in case a coin was missing in the initial operator closure, generating and error, but now it has been found and the status can be set to "OK"). The screen will keep on displaying errors or potential warnings.
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| 2 | Accounting closure multiple cash desks | By using this feature, after selecting more lines in close state ( |
Please be aware that as well as a cash desk is in accounting closure status it cannot be reopened or changed.