Creating emails that will prompt your clients and prospects to click on them and engage with your institution is, without a shadow of a doubt, a challenge. With SAM's email editors, we aim to provide you with an easy to use tool that will help you promote that engagement. This emails will later be linked to a campaign.
In the email template menu, within the Audience Management module, you'll be able to find all the email templates that might already have been created by your institution.
As you can see above in the picture, you can delete, duplicate or archive any of the email templates. You can also edit them by:
- Selecting one line and clicking on the Edit message button: this will display on a pop up window directly the email template.
- Or by double clicking on the line: this will display on a pop up window both the configuration (name, title...) of the email and the template.
We'll see later how to send an email test ("Send test message" button). But first we are going to create a new email template by clicking on the "New" button.
Here you'll be able to select a type of message template and its language. These options are merely informative.
After introducing all the required information* and saving, the email menu on the left will be unlocked.
Remember that the email addresses domains both for the email address the email will be sent from, and the reply address clients replies will end up in, have to be authorized.
4. SecuTix Audience Management has a WYSIWYG editor to create and modify your emails. You can therefore:
- Create a simple email text
- Create a visually attracting email, in order to optimize your emails' opening and click rates.
- Import an HTML you have produced in your favourite editor with a simple copy-paste operation
- Add the links that will be automatically tracked
- Add dynamic fields
5. You can determine the sender email address of your email as well as the "Reply To" email address.
6. Test your email in order to verify if it really meets your expectations.
- By clicking on the button "send a test email", you can choose your contact to ensure that the data of the latter are used to replace the dynamic values of your email template.
- In this pop-up, you will also have to choose the point of sale in which this campaign will be connected. This allows defining URL tracking and also, it determines on which sale point the contact is redirected in case of unsubscription.
7. The following step in our process is the creation of a target.
Link Tracking
Every link found in your template will be automatically tracked down by the SAM.
Whenever your email template together with its links are used in a campaign, the SAM module will mark your URLs at the time when the emails are sent. This marking will enable the association of marketing campaigns with the sales carried out on internet.
Unsubscription
An unsubscription link is automatically added in your emails (even if you delete it from the email template).
View in the browser
The "View in the browser" link is automatically added in your emails (even if you delete it from the email template).