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June 25, 2024

Standardizing mobile logs about Spectator

A new naming convention has been applied to "Spectator" mobile logs action and message.

Previous ActionNEW ActionNEW Message

user.authenticatedspectator.authenticatedSpectator authenticated
user.signed-inspectator.loginSpectator successfully logged in
user.signed.outspectator.logoutSpectator successfully logged out
system.force-log-outspectator.logout.forcedSpectator has been automatically logged out from the device (expired session or maximum number of session reached)
user.password.reminderspectator.password.reminderSpectator requested password reset
user.max-active-session.reachedspectator.devices.maximum.active.reachedSpectator reached the maximum number of active devices
user.max-devices.reachedspectator.devices.maximum.allowed.reachedSpectator reached the maximum number of allowed devices
spectator.screen.recordingspectator.screen.recordingSpectator recorded a video
user.screenshot.takenspectator.screen.screenshotSpectator took a screenshot

Track Spectator's origin for future reporting & analytics need.


May 14, 2024

Transaction Logs screen removal

In our ongoing efforts to tidy up the back-office, we've removed the transaction logs menu entry and screen, following the successful removal of the blockchain earlier this year.

April 23, 2024

New Spectators export using Downloads screen

It's now possible to benefit from the enhanced Downloads experience for Spectators export.

Spectators export contains the following fields: 

EMAIL, FIRST NAME, LAST NAME, GENDER, BIRTH DATE, BIRTH CITY, BIRTH COUNTRY, PASSPORT N., ID CARD N., NAT., ADDRESS LINE 1, ADDRESS LINE 2, ADDRESS LINE 3, ADDRESS ZIP, ADDRESS CITY, ADDRESS COUNTRY, PHONE, APP LANGUAGE, APP VERSION, CREATION DATE, ACQUIRED BY, REFERRED BY, FIRST LOGIN DATE, PROMO EMAIL, T.P.PROMO EMAIL, TRACKING, PIN CODE, ACTIVE SESSIONS, N.B DEVICES, EXTRA INFO 1, EXTRA INFO 2, EXTRA INFO 3, EXTRA INFO 4, LOCKED, STATUS, LAST UPDATED DATE

Event Ticket Ownership report includes Spectator's address

Event Ticket Ownership report has been updated in order to contain spectator's address, and now returns the following fields:

EVENT_NAME, EVENT_CODE, START_DATE, TAX_NUMBER, BARCODE, OWNER_EMAIL, FIRST_NAME, LAST_NAME, GENDER, PHONE, BIRTH_DATE, PASSPORT_ID, COUNTRY_OF_RESIDENCE, ADDRESS LINE 1, ADDRESS LINE 2, ADDRESS LINE 3, ADDRESS ZIP, ADDRESS CITY, ADDRESS COUNTRY,  ALLOW_PROMO_EMAIL, ALLOW_PROMO_THIRD_PARTY_EMAIL, ALLOW_TRACKING, CHECK

Mobile logs for beacon activations message update

Mobile logs for beacon activations now contains beacon name in the message:

Log typeNew message format
ticket.activation.bluetoothTicket <organizer_website@ticket_id> activated by bluetooth beacon <beacon_name>
ticket.secondary-activation.bluetoothTicket <organizer_website@ticket_id> checked by bluetooth beacon <beacon_name>
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