TICKETING
Touchscreen cash-desk or back-office desk
Device | Brand, Model | Photo |
PC, keyboard, mouse | Standard Desktop PC
We strongly recommend to make tests on a test device. | |
Touch screen | Elo Touch 1717L 17"
For usage of Touchscreen module a size of 19" or more is highly recommended! (the bigger the better) Dimensions for the 17'' (W x H x P): 392 x 362 x 216mm | |
Client screen for displaying the basket | Elo 0700L 7" Ref ELO E807955 800 x 480 Without stand | |
Client screen for displaying the basket | Glancetron 70-SMU01-01 800 x 480 With stand Dimensions (W x H x P): 190 x 200 x 115mm | |
Client screen for displaying the basket and seating plan | Valid screen resolutions are 1280 x 960 or 1280x1024 or 1600 x 900 or higher | |
Cash drawer | SecuTix supports the DT105U USB adapter / trigger. Any drawer that supports this trigger can be used.
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Thermal ticket printer | Boca DT275 or Boca 'Lemur' FGL firmware 46 or 26
Dimensions (W x H x P): 186 x 196 x 216mm (+ space behind for paper entry + space for paper stock (below, on top, or behind) | |
Thermal ticket printer - for US market only | SATO CT408iDT
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Receipt printer | FR, DACH, CH, US Epson TM-T88VII
https://www.epson.ch/produkte/retail/pos-drucker/pc-pos-printers/epson-tm-t88vii-series/p/31650 This device require the installation of Epson software EPSON TM-T88VII
This option is not recommended but can be choose if the installation of the Epson software is impossible. | |
Receipt printer for Italy (fiscal printer) | EPSON FP81II RT | |
Electronic payment terminal (TPE): Designed for the French market | 1. Payment solution provided by SecuTix SecuTix and its payment service provider Contactis carry out the delivery of the equipment, of the payment system, and the support Ingenico 'Desk5000' and Ingenico Axis K4 solution (replaced the Ingencio ICT25x solution)
2. Payment solution external to SecuTix In the case of a payment system not provided by SecuTix, your payment provider can connect the TPE to SecuTix if the TPE’s meet the SecuTix compatibility criteria below. Others payment solutions than Axis (Capsys, JDC, ...) can be used in conjunction with SecuTix. In this case, your payment provider will provide commissioning and support. Ingenico 'Desk5000' and Concert protocol (replaced the Ingencio ICT25x solution)
Option: If the solution has been installed by Contactis and uses Axis K4, SecuTix can offer a paid service to connect the TPE to the cashier. (Without support or warranty beyond the installation service). |
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Electronic payment terminal (TPE) Designed for the Swiss market | SIX Yomani Pinpad
SecuTix does not deliver this equipment. The customer buys the device, its installation and maintenance by SIX. Note that the ports 8137 and 8138 must be opened on the PCs hosting the MPD. Dimensions (W x H x P): 116 x 105 x 170mm | |
Lecteur encodeur de chèques Pour marché français | Ingenico Moneyline I2200
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Terminal de punto de venta (TPV) Spanish market |
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2D Barcode scanner | Honeywell Voyager 1400g |
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A4 document printer | Any Windows supported printer should work. We must anyway strongly advise against the following printer, with which there is a big speed issue:
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Lecteur RFID | ACR122 with Read-a-card software. To be aquired directly by the client. This is not provided by SecuTix, as you need a licence at your name. ACR122: https://www.acs.com.hk/en/products/3/acr122u-usb-nfc-reader/ Read-a-card software: https://www.smartcardfocus.com/shop/ilp/id~560/read-a-card-software-e-license/p/index.shtml | |
Monochrome, one sides card printer | Evolis Primacy PM1H0000RS
Evolis Primacy Contactless PM1H00HSRS
Warning : the only supported card format is MiFare |
Borne
Device | Photo |
ONLY FOR FRENCH MARKET A standing borne-type box made of electrically galvanized sheet and painted according to the RAL standard; anchored to the floor, one or two side. It includes:
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ACCESS CONTROL
Device | Brand, Model | Photo |
PDA | ||
Mobile reader Wifi | Bluebird EF501-ANLB
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Mobile reader Wifi, 4G | Bluebird EF501-A4LAW
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Battery and PDA charger for Bluebird | Bluebird 1 Slot Cradle with adapter and power cord | |
Chargers for 4 batteries and 4 Bluebird PDAs | Bluebird 4 Slots Cradle with adapter and power cord |
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Mobile reader Wifi, 4G | Zebra TC26 Touch Computer (SE4710)
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Battery and PDA charger for Zebra | Zebra 1 slot cradle with adapter and power cord | |
Chargers for 5 batteries and 5 Zebra PDAs | Zebra 5 Slots Cradle with adapter and power cord |
NETWORK PREREQUISITES
SecuTix recommends that the network in place has the following characteristics:
- The connections between our clients and the Secutix hosting centre are made via Internet, through the HTTPS secure protocol.
- Network characteristics expected:
- Network latency between the operator post and the datacentre: under 50 ms
- Bandwidth: min. 512 Kbit/s per operator. A minimum of 8 Mbit/s download and 1 Mbit/s upload
SecuTix operates several Datacenters with different Internet Service Providers (to ensure high availability), shence, if you want to restrict access of your operators to SecuTix, you have to use an HTTP proxy which will filter on url https://XXX.pos.secutix.com where XXX is your institution code.
Our experience shows some instabilities with proxies using NTLM authentication, hence we don't recommend this configuration and SecuTix will not provide support in case of issues.
In case of interfaces from Secutix Datacenter to Third parties, you should allow incoming connections from
and if your slot is hosted on AWS : https://docs.aws.amazon.com/general/latest/gr/aws-ip-ranges.html
SEB/GVA 193.73.238.0 /24 + 195.141.35.0 /24 + 80.80.231.65/28 + 193.72.147.0/24
- Our current AWS IPs are (may change without prior notification) :
- eu-central-1 (Frankfurt) : 3.120.11.44/32 and 18.184.200.11/32
- eu-west-1 (Ireland) : 52.18.155.167/32
- us-east-1 (North Virginia) : 34.197.37.177/32
- Our current OCI IPs are (may change without prior notification) :
- eu-frankfurt-1 (oci1) : 130.162.225.254/32
- uk-london-1 (oci2) : 143.47.224.125/32
- eu-milan-1 (oci3) : 129.152.6.11/32
- us-ashburn-1 (oci4) : 141.148.73.19/32
- ap-sydney-1 (oci5) : 192.9.163.161/32
- eu-paris-1 (oci6) : 141.145.210.212/32
- eu-zurich-1 (oci7) : 144.24.234.132/32
In case of integration with Third parties and during development phase to be able to test with SecuTix integration environnements
(Vietnam) int/dev : 222.255.78.117/32 + 115.78.65.201/32 + 115.79.48.231/32 + 113.161.75.5/32
(Lausanne) Harpe int/dev : 217.162.5.164/27 + 46.140.154.128 /26
Also check Which hostnames / ports should be opened to access and use SecuTix ?
CONNECTIONS
Tableau des connexions des périphériques
Péripherical | Connected to |
Operation Touch Screen | PC USB port |
Client Screen | 2 PC USB ports |
Boca Tickets Printer | PC USB port |
Bill printer Epson RS232 (oblig.) with adapted serial cable printer. | RS232 Port or USB port with USB to RS-232 serial converter |
Evolis Card Printer | PC USB port |
Cash-drawer | PC USB port |
Payment terminal | Network + RS232 or Network + USB connection with Aten converter USB to RS-232 serial converter on DB9 port |
Barcode scanner | PC USB port |
Keyboard | PC USB port |
Mouse | PC USB port |
RFID Reader | PC USB port |