UPCOMING The producer dashboard has seen some important improvements that allows us to broaden its horizon. We are thus proud to introduce TED, The Executive Dashboard, the new member of the Engagement family, joining SAM, SecuTix Audience Management, and DAN, SecuTix Data ANalytix, (a.k.a. SDA or BI), giving you insight and analysis of your customers to better engage with them.
Solution
We have re-worked entirely the way that TED's backend is organized allowing more flexibility on what data is available. The items available in the dashboard are now based on the activity and product profile of the portal, which includes information about events that are not yet on sales but more importantly about tours. The tour entity allows a 2nd level of access so tour producers can see all the events and products belonging to their tours.
Getting started
Tour producer visibility
Tour filtering
Events in preparation
In the producer portal, it is important for producer to be able to run reports and view information on events, matches, visit passes or products that are not yet one sales or do not have sales yet. The available list of such items has thus been extended to include those in states validated, running, suspended and cancelled, regardless whether they have sales or not. The catalogue available in the producer portal still takes into account the corresponding activity and product profiles.
