Bank transfer payment plans via Slimpay

The various forms of bank transfer

SecuTix already featured SEPA transfers compatible with certain banks.

As a reminder, this method of payment had the following characteristics:

• Each session is linked to a set of tickets.
• The session date must be before the date of the corresponding sessions. For example, tickets for the performance on 15 July must be paid for by a due date before 15 July.
• A ticket can only be printed after is it paid for (a recently added features allows you to remove this condition).
• The amounts due on different dates are not necessarily the same as they depend on ticket price

Thanks to our payment service provider Slimpay, SecuTix now offers a new bank transfer payment method compatible with

• SEPA for payments in euros, compatible with all banks that support SEPA

and

• BACS for payments in pounds sterling.

This new payment method, called "payment by instalment and direct debit" or "payment by pending account and direct debit" (to distinguish it from the existing method of payment), has the following characteristics:

• It's based on payment through a pending (suspense) account with a due date and therefore comes with all the features of this payment method, e.g. selection of the amount, due dates, due date tracking screens, etc.
• The due dates are not directly linked to the tickets. They can therefore have the same amount and the tickets can be printed before they are fully paid.
• You'll soon be able to use payment by bank transfer (including registration) for web/mobile branches as well as traditional box office/distance selling (cf below).

Use at the box office or for distance selling

The process is really simple:

• Customers complete a form including their first and last name, IBAN, BIC (etc.) and sign it
• This form is given a unique number called a Unique Mandate Reference - UMR. (We recommend: n°contact_date)
• You archive the document in a secure location.
• The box office agent chooses to pay for the order by instalments and direct debit, enters this UMR, and selects the number of monthly instalments.

Next, the payment due dates are sent to Slimpay who handle the funds transfer. The instalment result is automatically imported into SecuTix, with alerts for missed payments. Customers can view the payment plan on their online account along with the status of each payment. They can even make payments in advance by credit card.

Lors de la saison suivante, si le client achète de nouveau un abonnement, il pourra payer avec le même mandat de façon totalement transparente. Vous pourrez également prélever automatiquement un client lors de Vente automatique des places pour les prochains matchs sur Internet (Copy).

Sur Internet

Il sera bientôt possible d'activer le prélèvement bancaire comme mode de règlement sur le ticketshop, avec les options suivantes:

• Création automatique du mandat,
• Signature électronique du mandat par le client directement en ligne
• Création du plan de paiement correspondant

Tout ceci sans aucune intervention d'un opérateur. Le suivi des échéances sera exactement le même que celui utilisé pour les plans de prélèvements créés au guichet.

Si cette fonctionnalité vous intéresse et que souhaitez être prévenu dès sa mise à disposition, contactez-nous!

Suivi en back-office

Voici le suivi du paiement des échéances en images:

• Le RUM est stocké et envoyé lors de chaque règlement d'échéance:
• Paiement demandé et en cours:
• Paiement accepté :

Il est nécessaire de passer par une phase initiale de contractualisation avec Slimpay qui doit valider votre gestion et l'archivage des mandats papiers et la phase de création d'une interface externe SecuTix-Slimpay.