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- You forgot your password or you tried too many times (in ogone Ogone the account is still active) You will receive a new password if you follow the process explain below.
- You didn’t login in the last 31 days. (in ogone Ogone the account is deactivated) In this case, the “I forgot my password” will not work and SecuTix needs to do a manipulation in on Ogone’s backend.
Always try to get a new password before creating a support ticket.
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You will receive a new password by email. Check also in your spam.
If you didn't get it any email or is not working create a support ticket assistance.
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