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- If an email is copied from Child contact to Parent contact, the verification status of Child contact will be carried over.
- If Parent contact to Child contact have the same email and one of them is verified, the Parent contact email must be verified.
Frequently Asked Questions
Handling of contacts with not validated emails
Contacts purchasing tickets with a guest account will receive their tickets on the given email address, even if the address is not validated
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This is also the case for contacts who created their account before the email validation functionality has been activated. By default, all contacts are considered as non verified when this functionality is switched on.
Contacts anonymization
A batch to remove or anonymize non-validated contacts can be run by setting the parameter in green below to the desired sunset or legal duration
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