...
In the sales module, an action allows to remove the VAT on some selected items or on the entire order. This can be applied from the "Sales - reservation" cart on pre-sales or reservation orders but also on option orders from the "Option" cart. The VAT can also be re-applied by triggering the action to re-compute the original VAT.
Note that an operator having access to this action is responsible for only removing the VAT on items and for contacts meeting the criteria.
Online sales (ticketshop)
...