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  • You can still manage options and reservation cancellations from the menu "Follow-up of options/reservations" in the sales management menu (organisation context).
  • After you have selected the reservations to cancel, a pop-up will allow you to select the document to be sent to the end customer:

  • The

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  • The letter file remains unchanged.
  • The venue external name and venue code mentioned in the ticket file are also set for non-numbered areas.

Getting started

  • The improvements described above are enabled automatically
  • In order to use this feature, you have to create a new printer interface (if no such interface has been created yet):

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  • cancellation itself is now systematically performed in batch so that the behaviour is exactly the same in both batch and on-line process. You can follow the cancellation process by clicking on the link provided in the information message, as shown below (see green rectangle):

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