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New mode "Print only on request"Previous behaviour
Order closureNeither card receipt, nor order receipt is printed

Card receipt is printed

Order receipt is printed if defined in the documents to send

Previous file > print Print receiptBoth receipts are printedPrint order receipt

Detail

The Previous file > Print receipt option is available on the following screens:

  • In the sales-reservation and exchange-cancellation screens:

Image Added

  • In the seat map screen

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In order to illustrate the solution, let's consider the following example. The customer has bought 2 tickets. The on-line shop allows mobile ticket and print@home shipment mode. He selects the mobile ticket shipment mode and pays the order. No tickets have been downloaded or printed yet. The end customer has still the choice between downloading a ticket on his mobile or printing an e-ticket.

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