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Excerpt

In order to increase the security and better control the access to your data, you can now enable a two factor authentication for your operators

Solution

Registration

When the customer logs in for the first time, he will be invited to install Google app on his mobile after having entered his (correct) password.

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The operator just has to scan the appropriate QR code above with his mobile phone and the app will be displayed in the corresponding app store. If he has already installed the app, he can skip this step.

In the second step (triggered by clicking on the NEXT button), he has to register a secret key on Google Authenticator. To do so, the operator launches the app on his mobile and scans the QR code displayed on the screen below:

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Login

After the registration process above (or after having entered the correct password if the registration process has already been performed previously), the operator is invited to enter the six digits code displayed by Google Authenticator.


In order to illustrate the solution, let's consider the following example. The customer has bought 2 tickets. The on-line shop allows mobile ticket and print@home shipment mode. He selects the mobile ticket shipment mode and pays the order. No tickets have been downloaded or printed yet. The end customer has still the choice between downloading a ticket on his mobile or printing an e-ticket.

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